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“Avoid unless your only eating in the bar”
Review of Atholl Arms Hotel

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Atholl Arms Hotel
Ranked #11 of 18 Hotels in Pitlochry
Reviewed 18 August 2010

While I am a fan of some rustic Scottish charm, I think this hotel is being far too generous with the use of that description. Dated, poor quality and bad food – overall it was not impressive. This is also not in Pitlochry so don’t book this if you expect to be close to Pitclochry. It’s about 8 miles away and is a better base than Blair Atholl.

Our room (302) was in the eaves of the hotel. If you are unable to walk comfortable up many stairs, ask for a room on another floor, if you have to stay here at all. The ceiling was very low, with a very small window to the side of the room, which made us feel a little claustrophobic. While we weren’t there to spend much time in our room, we still expect it to be of a certain comfort and we found this lacking.

The tartan bedding and the canopy over the bed were dated. Wallpaper was also coming off the walls. The tv was tiny and only had three channels. Again, while we weren’t there for tv, it is nice to have something for relaxation. The walls are also paper-thin so we could hear our neighbours very easily, even though they were quiet.

The bathroom was very old and dated. As others have mentioned, the shower pressure is non-existent and the shower makes a very loud noise when it is on. The towels were also threadbare.

The baronial dining room is pleasant, however, it is disappointing that the chef has no idea how to cook a good breakfast. The service was also poor, with the staff forgetting to serve us or to even put on the order. When it arrived, the eggs were solid, and the mushrooms were soaked in butter.

Dinner in the bar was more pleasant and it had a nice atmosphere. This is unfortunately the only positive we can give. Reception was uninterested when we gave them our comments and I would not recommend a stay here. Go to Pitlochry instead.

  • Stayed: August 2010, travelled as a couple
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2  Thank TrueHotelReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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659 - 665 of 726 reviews

Reviewed 7 August 2010

After a truly horrible first half of 2010, losing my mother to cancer in April, my wife and I were hoping to receive two days relaxing peace and quiet. We booked ourselves for two days into their Honeymoon suite, which was a disaster from beginning to end. Apparently, the Hotel knew about the faults to their jacuzzi, which was part of our room yet we were never informed. Instead, we had to discover this ourselves, prompting me to complain. The hotel manager, spilling a load of meaningless rubbish about hotel issues - including leaks to their roof, as if offering this as an excuse for their poor accommodation. To be fair, we were offered to stay for dinner (presumably on the house) but our stay was totally ruined and our trip (from Edinburgh) a complete waste of time. Suffice to say, we did not accept their offer of a meal, instead choosing a meal from a local "Fish'n Chips" van, which was delicious!

We left, ahead of our two-day stay, afer spending only one night here. To be brazenly honest, I found the hotel lacking any genuine sense of apology, and their words seemed hollow to me. They still charged us £80 for the room, which was a token reduction based on my complaint. This (to me) only served to confirm their unashamedly poor sense of empathy to their customer, and upon handing the money over I told them "Your room isn't even worth half of this," concluding that their hoteal was a "disgrace".

Would I recommend this Hotel to anyone? NO CHANCE!

  • Stayed: July 2010, travelled as a couple
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2  Thank Kevin099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2010

We somehow end up here once every couple of years. Great old hotel with warm atmosphere and relaxed Scottish charm. It's an old building so the corridors are a little bit of a rabbit warren but the rooms are comfy and cozy with nice tartan curtains and beds. Older bathrooms with a bath and shower which mad a nice change after a long day of hill walking.

The food is very good and we enjoyed the relaxed approach - sit in the lounge, review menu and order over a drink. You are then called though to the dinning room when the starter is ready for you. The dinning room itself is the huge Baronial Hall, definately one of the most interesting rooms I've ever had dinner in. The bothy bar is great too.

Overall - highly recommended, we'll be back.

  • Stayed: July 2010, travelled as a couple
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Thank valsoar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2010

Positives: comfortable bed, pretty building, lovely breakfast and very delicious dinner, great location!

Negatives: small room, horrible shower (no pressure and really hard to get an appropriate temperature)

Overall this was a pretty nice, cute place to stay at...would definitely stay again! Would love to see the showers improved, but other than that, it was nice. :)

  • Stayed: July 2010, travelled as a couple
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Thank Daniel5153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2010

This hotel was one of our favourites on our journed through Scotland. Whatever you call it, old world charm or old fashioned hospitality, we enjoyed it very much. Got our luggage up the stairs and into our cosy little room with tartan curtains and furnishings. A choice of a hot bath as well as a shower was good. A quiet night and a full breakfast the next morning (in what looked like an old ballroom). Everything about the hotel was charming. A lovely memory of Scotland and we will return.

  • Stayed: May 2010, travelled as a couple
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Thank SydneyMountaingoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2010

Just returned from the Atholl Arms after a weekend break with my husband and our dog. The hotel is lovely, very homely and full of character. We also got a great B&B rate and it was definetly worth the money, The staff could not have been more friendly and welcoming. We ate in the Bothy Bar (where dogs are allowed) and it was nice to see so many of them there, the food was lovely and the barman provided water and treats for our dog - much to his approval! Would definetly recommend this hotel and will be returning.

  • Stayed: June 2010, travelled as a couple
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1  Thank thebroonsEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2010

Dear Sir/ Madam

My partner and I recently planned a trip to Perthshire and the surrounding area. As part of this trip we wished to visit Blair Atholl due to many childhood holidays I spent there. Looking on the internet we chose to stay at your hotel and how glad we were with that choice. We spent an enjoyable two days with a stay that was made even better by your hotel facilities and your staff. It was so nice to stay somewhere that has not been taken over by a large corporate chain and the small details make all the difference. Please pass on our compliments to your staff who were professional, courteous and informative. We have two more trips planned this year, so taken were we with Blair Atholl, and we will certainly be looking forward to returning to the Atholl Arms.

Kind regards

Craig Wallace

  • Stayed: June 2010, travelled as a couple
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Thank craigwallace100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atholl Arms Hotel

Address: Blair Atholl, Pitlochry PH18 5SG, Scotland
Region: United Kingdom > Scotland > Perth and Kinross > Pitlochry
Amenities:
Business Centre with Internet Access Restaurant Wheelchair access
Hotel Style:
#8 Romantic Hotel in Pitlochry
Price Range: £63 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Atholl Arms Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Atholl Arms offers guests comfortable highland grandeur, standing proudly at the northern end of the quiet highland village of Blair Atholl near Pitlochry. Traditional with a wonderful heritage, Atholl Arms is a perfect base for a short leisure break. ... more   less 
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Also Known As:
Hotel Atholl Arms
Atholl Arms Pitlochry
Atholl Arms Hotel Pitlochry, Scotland

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