This was the one of the worst hotels we have ever stayed in. The only nice thing was our evening meal which was in fairness really nice. We booked a superior room and we were extremly disappointed. On the website the says all superior rooms have views over the golf course onto the grampian hills this is not true our room had a view out the back of the hotel and was very small and in dire need of refurbishment. the hotel in general was very old fashioned and needed updating in some areas we saw suspicious looking stains all up the walls and in our room what looked like a blood stain on the wall, we also had sewage coming from the waste pipe. I did after initially going into our room go back to reception to say we were unhappy with the room and the attitude was well tuff thats one of our best superior rooms!!!! (i would have hated to have stayed in a standard room!). Ontop of this we went for lunch which was well below standard, we had finished off and sat waiting for the bill for around 15mins and in the end had to go find someone so we could pay. Then that night there was some sort of party directly underneath our room the music was very loud and kept going until the early hours of the morning (we could still hear music @ 5am!!!!) not exactly the relaxing break we had been so looking forward to. Then to top it all off in the morning we went for breakfast there was only 2 other partys in the dining room and we were directed to a table at the back corner i asked if it would be ok for us to sit at the window so we could have a nice view over breakfast, the girl said she would have to speak to a manager (WHY??, NOT EXACTLY A DIFFICULT REQUEST!!!) the manager came out and she said well your tables set here, basically whats your problem, so i said we would like to sit at the window to get a nice view. She said well you will have to wait a while for us to get this sorted, (ye it would have taken them all of 2 seconds to move over the butter!!!!) I finally said to forget it as it seemed like such a hassle for them, this summed up our stay at this horrible place. Unhelpful staff who made you feel like you were causing them problems. I would never even if offered a free stay go back to this place its is so not worth the money and i cannot believe it has a 4 star rating it does not deserve it. there are so many other nice hotels in the area which represent great value. Please dont go here as you will be disappointed. It was meant to be a nice relaxing break but it was the complete opposite we now wish we had stayed at home with a takewaway we would have saved over £200 and not have felt like we had wasted our money!!!! You have been warned!!!!!!!
- Official Description (provided by the hotel):
- With forty-one bedrooms including sixteen suites, all our bedrooms are individually styled, furnished and decorated, giving a unique blend of tradition and modern day luxury. All rooms are tastefully designed and well equipped, colour TV, telephone, Wi-Fi broadband Internet, tea and coffee making facilities, plus complimentary mineral water and shortbread. Every bedroom also includes a trouser press, high quality linen and a spacious well-appointed bathroom with luxury Elemis products. We can also provide a gun cupboard, golf club storage, fishing tackle storage and a drying room. Whether you're staying with us on a weekend break, for a romantic getaway, wedding or honeymoon, or for a field sports or golfing holiday, our varying styles of bedrooms can accommodate all your needs. ... more less
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- Also Known As:
- Murrayshall Hotel Perth
- Murrayshall House Hotel Scone, Scotland, UK