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Reviews (1,405)
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Reviewed 3 weeks ago

I Stayed here for a couple of nights whilst I was visiting Glasgow, impressed with the welcome that I received at reception and right through my stay from all members of staff, good atmosphere nothing too much trouble and great free breakfast freshly cooked what more can you ask for from a hotel except and if management are reading this please please consider putting in a room safe in each room it would have been a 5 rating if this was so.

  • Stayed: May 2018, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Willitsgoodtotalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
craigrenfrew, Front Office Manager at Holiday Inn Express Glasgow Airport, responded to this reviewResponded 2 weeks ago

Dear Willitsgoodtotalk,


We’re thrilled that you stayed with us a couple of nights and posted a review.

It is always gratifying to hear that our team looked after you. I'm sure they enjoyed catering to your needs as you did being looked after. I will pass on your kind words.

I am pleased that you enjoyed our breakfast. It is an important meal of the day and we want to ensure all our guests are stoked for the day ahead. Did you know that we do a Grab-and-Go bag if you want to take breakfast away with you? We even have tubs of porridge!

Your point about safes in the rooms is noted. Thank you for offering a suggestion. Did you know that we offer free use of safety boxes at reception?

Satisfied guests and repeat visits is the secret to our success. In this, and with your good self, I think we have hit the target!

Yours sincerely,

Mike Lunn, Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We stayed here the night before an early morning flight it is ideal especially with the parking package £119 with 7 days parking, room was nice and clean, breakfast available free only continental until 5am then the hot stuff comes out, teas/coffees/juice, staff friendly and nice easy check-in also straight forward for collecting the car on the return journey. Will definetly be back!

  • Stayed: June 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Anna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
craigrenfrew, Manager at Holiday Inn Express Glasgow Airport, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for taking the time reviewing your recent stay.

I'm delighted to see that you found our Park Stay & Go to be ideal for you and that you had time to enjoy our express start breakfast. I'm glad you found our staff to be friendly and our check-in to be easy and straight forward. Our guests stay experience is our main priority and to see that we have made this happen for you makes us happy.

It's lovely to see that you would definitely return with us as we would love to welcome you back.

Kind Regards,
Nicole A - Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We stayed before our flight. A short walk to the airport and parking included.
Rooms are lovely and breakfast included.
Staff are always so helpful
Your car is waiting for you to collect on your return.

Stayed: June 2018, travelled with friends
Thank Scottishvisitors2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
craigrenfrew, Manager at Holiday Inn Express Glasgow Airport, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for taking the time reviewing your recent stay.

I'm delighted to see that you had an excellent stay. You found the distance from the Hotel to the Airport convenient enjoyed our express start breakfast and also found our Park and Stay to be great.

We would love to welcome you back in the future.

Kind Regards,
Nicole A - Guest Service Manager

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Reviewed 3 weeks ago via mobile

We stayed at this comfortable hotel prior to flying out to Lanzarote. Excellent accommodation, very comfortable, with breakfast included in the cost. Very close and with easy access to the airport too. Would recommend and use again.

Stayed: December 2017, travelled with friends
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
craigrenfrew, Manager at Holiday Inn Express Glasgow Airport, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for taking the time reviewing your recent stay.

I'm delighted to see that prior to going on your holiday that you had a nice comfortable stay. When being out of your comfort zone this is usually hard to do and I'm glad yous enjoyed it. Also it's great to see that you had time to enjoy our express start breakfast and found the distance from the Hotel to the Airport convenient for you. It's lovely to see that you would recommend us and also that you would return.

We would love to welcome you back.

Kind Regards,
Nicole A - Guest Service Manager

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Reviewed 3 weeks ago via mobile

As travelling abroad and no local flight available we decided to stay over on outward journey and returning journey at Glasgow airport Holiday Inn Express.So glad we did. Especially on return journey that arrived at airport in early hours of morning. Hotel at the airport so no taxi required. Very friendly helpful staff. Beds comfortable and rooms clean. Tv,WiFi,Hairdryer'Ironing board/iron. Tea/coffee making facilities. Aircon if needed. Everything to make your stay a pleasure. Good breakfasts between 6-10am. Staff very helpful if you require extended time there. Would highly recommend.

Stayed: June 2018, travelled with family
Thank Jackie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
craigrenfrew, Front Office Manager at Holiday Inn Express Glasgow Airport, responded to this reviewResponded 3 weeks ago

Dear Jackie K,

Thank you for letting us know about your stay. The whole team appreciate your comments about our wee hotel and are delighted that you took the time to share it with us.

You have pretty much summed up what we are about: comfy beds, good night’s sleep, staff that care and value for money. Add great guests and we are definitely the perfect match!

The convenient location to the airport terminal is a big benefit. And surprisingly quiet given how close we are. That’s part thanks to the double glazing we have installed.

And of course that hot and cold breakfast is still included in every room rate. Did you know that breakfast actually starts from 4am? Plenty of coffee available for those with early starts as we can't have our guests fallign asleep in their cornflakes.

Thanks again. When next flying out of Glasgow Airport I hope you will entrust us with your stay over again.

Haste Ye Back!

Yours sincerely,

Mike Lunn, Guest Service Manager

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