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Billontour
Blackpool, United Kingdom

Good budget hotel

4.0 of 5 bubblesReviewed 29 Apr 2024
Id been before so no surprises. The new beds are not as comfortable as the old ones were but not too bad. We avoided the accessible rooms as the beds there are too low. Food next door was good and plenty of other options very nearby.
Date of stay: April 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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    Reviews (807)
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    All reviews retail park flight path brewers fayre phoenix park stayed here excellent stay family room member of staff friendly helpful staff bed was very comfortable good nights sleep evening meal great value for money night's sleep tea and coffee one night stay cinema
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    9 - 14 of 807 reviews
    Reviewed 10 April 2024 via mobile

    Have stayed in this premier inn previously but thought I’d give it a second chance. To be fair it was worse this time. Staff were really friendly and the bed was comfy but that’s about it. Rooms could do with some attention, especially the bathrooms. On the last morning we noticed there was black mould on the ceiling above the back of the shower and also above the mirror. WiFi is non existent in this hotel, for what use it is. as is phone signal, which is a real pain. Contacted virgin as that’s what I was advised to do, nothing back. Think next time I’m in the area I will choose one of the other premier inns.

    Date of stay: April 2024
    Trip type: Travelled as a couple
    Thank Asc_21
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 20 March 2024

    You could see scum hanging from the bathroom tap while running water. The cooked breakfast was cold every morning for the 3 days I stayed. WiFi was too poor to connect and use. Temperature was also too hot in the room and you couldn’t lower it.

    Date of stay: March 2024
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with this hotel
    Thank loobylou2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 19 March 2024

    Stayed at Premier Inn Phoenix after attending Scottish M/Cycle Show in Edinburgh then going for a night out in Paisley. Good Hotel with ample parking. Quiet during the night depite being an "Airport" hotel for a lot of travellers. Very good attentive friendly Staff. Excellent Breakfast supplemented with a very concise Allergy information sheet which is paramount fro me as I am Coeliac. Not the first stay there for me and I will certainly use Premier Phoenix again.

    Date of stay: March 2024
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
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    Review collected in partnership with this hotel
    Thank GeraldD560
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 10 March 2024

    Good location for a family wedding. Each member of staff was very courteous and helpful. Food was of a good standard. Only one hiccup was on our last morning during breakfast...we were asked to move from our table mid eating by the male manager. He shared that the table had been reserved for another family which he had with him. I apologised that I neither of us had noticed the reserved sign - and I looked for it...and there wasn't one. Rather than kick up a fuss and spoil what had been a positive experience up until then - we moved a table of 7 to 2 tables.
    In hindsight - I should have politely declined. I found this very unprofessional of the manager.

    Date of stay: March 2024
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with this hotel
    Thank Shashafitz
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 29 February 2024

    Gutted always thought when Lenny Henry said your "guarenteed a great nights" sleep in a Premier Inn thats what myself and mum would get...we didnt realise we would both be in agony with back ache thanks to the matress in Room 17.
    This is the first time in a Premier Inn that I have dreaded going to bed.
    Terrible matress it felt like a bed full of apples every part.We even went to the bottom of the bed to face the other way thinking this might help....but it didnt.
    Sometimes you dont want to complain and make a scene,its a small hotel and a very open reception area that every one could hear you,so we put up with the bed.
    Also when you unpack everything because you are there a few nights,you dont want to then have to pack up and move again especially when your mums 80.
    Disappointed in our stay at the Linwood (Glasgow/Paisley ) hotel.Its put me off using another Premier Inn now.

    Date of stay: February 2024
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with this hotel
    Thank Linz T
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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