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“Holiday stay”

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Premier Inn Ayr A77/Racecourse Hotel
Ranked #3 of 17 Hotels in Ayr
Certificate of Excellence
Reviewed 7 June 2014

This Hotel is very good the staff are very helpful and the room good the bathroom and shower are the last word very good
A bit difficult to find from the main road . Enter towards the car showroom and round the car forecourt then you see the Hotel. parking is very good





  • Stayed: May 2014, travelled as a couple
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Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janice B, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this reviewResponded 15 June 2014

Dear David R
Thank you for taking the time to review Premier Inn Ayr A77 Racecourse. I was delighted to read you found our team members to be friendly and happy to help. We are very fortunate that we are able to offer our guests access to 116 complimentary car-parking bays. Once again thank you for taking the time to review our hotel and we look forward to welcoming you back in the near future.

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430 - 436 of 728 reviews

Reviewed 3 June 2014

Stayed here for a family wedding and found staff to be very helpful and friendly. Many guests from family stayed here , some with children, and we all enjoyed our stay. Would stay here again if in the area

  • Stayed: May 2014, travelled with family
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Thank Anne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janice B, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this reviewResponded 4 June 2014

Dear Anne B

Thank you for taking the time to review Premier inn Ayr A77 Racecourse. I was delighted to read that you and your family members enjoyed your stay with us and that you would visit our hotel again. I will pass your kind comments onto our team members. Once again thank you for taking the time to review our hotel and we look forward to welcoming you back in the near future.

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Reviewed 28 May 2014

We stayed here on Sun 25th May for one night.We really enjoyed our stay and thought the hotel was excellent. The rooms were modern, comfortable and very clean. We booked the meal deal which we found to be very good value for money and the dinner and breakfast both excellent. Plenty of choice and very tasty. All staff in the hotel were friendly and helpful. We would definitely return to a premier inn and if we were going to Ayr again wouldn't hesitate in staying here.

  • Stayed: May 2014, travelled as a couple
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Thank Moira N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janice B, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this reviewResponded 3 June 2014

Thanks for your review regarding Premier inn Ayr A77 Racecourse. It is great to read that you enjoyed your stay with us and our great team here met your expectations.

I was delighted to read that you took advantage of our fantastic new Meal Deal option of any two course dinner plus a drink and our unlimited breakfast and found it to be great value for money and that there was plenty of choice.

We are pleased that you had a comfortable stay with us, and that our hotel, and great facilities met your expectations. Our team are committed to delivering the highest level of service to all our guests and your feedback is so important to us in our continued endeavours to provide our guests with this service. We look forward to welcoming back to Premier Inn in the future.

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Reviewed 27 May 2014 via mobile

We stayed in March for a friend's wedding and we were thoroughly impressed. The room was clean and modern. The shower was lovely. In fact, the 2 days we were there I think I had 4 showers as it was so nice. The bed was very comfortable and felt very clean ( I often feel uncomfortable staying in beds other than my own but this was fine)

I really feel cleanliness is a really good feature here.

The house keepers were very helpful, replenishing our hot drinks and checking that we were sure that we didn't need clean towels.

The breakfast was really good and self service. There was a good range of hot and continental and was constantly being replenished so was hot. The breakfast staff were very friendly and welcoming too.

All in all an excellent stay and would lead us to choose a premier inn for all future hotel stays.

Thank you

Stayed: March 2014, travelled as a couple
1  Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janice B, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this reviewResponded 3 June 2014

Thank you for taking the time to review Premier Inn Ayr A77 Racecourse. I was pleased to read that you found our bedrooms to be clean and modern. I was delighted to read that you found our fantastic Hypnos beds to be very comfortable. I have passed your kind comments with regards to the cleanliness of our hotel onto our Head Housekeeper who asks that I convey her gratitude. A great day starts with our unlimited Premier Inn Breakfast especially when you know you have a long day ahead of you. Our team really appreciate feedback it is therefore fantastic to read that you enjoyed your breakfast and found our team to be both friendly and welcoming. At Premier Inn we continuously strive to deliver a high level of service and it's great you feel this was achieved. Once again thank you for taking the time to review your stay and we look forward to welcoming you back in the future

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Reviewed 26 May 2014

The Premier Inn Ayr is a great place to use as a base if you aim to explore the local area. Plenty of free car parking , a very comfortable room , helpful staff and if you book a few weeks in advance great value for money.
We only stayed for one night but enjoyed an evening meal and a freshly made breakfast. If you like Premier Inns you will not be disappointed with this one.

Room Tip: Go high and at the end of the corridor.
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  • Stayed: May 2014, travelled as a couple
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Thank yandinazetland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janice B, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this reviewResponded 3 June 2014

Dear yandinazetland

Thank you for taking the time to review Premier Inn Ayr A77 Racecourse. I was delighted to read your kind comments with regards to our hotel. Our team members work very hard to ensure our guests feel brilliant through a great nights sleep. It is clear from you comments we have achieved this. Once again I would like to personally thank you for the wonderful review and we look forward to welcoming you back in the near future.

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Reviewed 19 May 2014

We stay in Premier Inns regularly as we take advantage of the £29 rooms. This was the first time we had stayed here and we would probably stay again. The rooms are smaller than a normal Premier Inn probably because it used to be a Holiday Inn Express. The rooms are very warm with no air con but they do provide a fan.
We were away for a few days rest and relaxation so were disappointed to be woken up by drilling on the first morning, it was around 9.15am but some warning would have been nice.
We ate in the restaurant both nights, the 1st night was ok although the deserts had lain for a while as the whipped cream had melted and the custard had a skin on it when they arrived.On our 2nd evening things were a bit shambolic. We ordered food and a bottle of wine and 30 mins later the food arrived but no bottle of wine. I asked the staff to cancel the wine and ordered 2 cokes instead and was offered the wine free which we accepted. It was only later that evening when back in the room that I realised that there had been no chicken breast with my mixed grill.
The noise issue and the lack of chicken was raised on departure. The response was that there were issues from previous scores and they were due a restaurant and kitchen upgrade.

  • Stayed: May 2014, travelled as a couple
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Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janice B, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this reviewResponded 22 May 2014

Dear Andrew C
Thank you for taking the time to review Premier Inn Ayr A77 Racecourse. I was concerned to read your comments with regards to our restaurant and I have spoken to our Food and Beverage Manager who asks that I convey her most sincere apologies. I was pleased to read that although you raised some concerns you would probably stay with us again. Once again thank you for taking the time to review our hotel and I am personally sorry that we did not meet our usual high standards on this occasion. I do hope that we have the opportunity of welcoming you back in the near future.

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Reviewed 13 May 2014 via mobile

We stayed here for 3 nights from 10th May whilst attending a family wedding in Ayr.

We was greeted at all times by friendly staff who were happy to help.

Everything is clean and tidy, we only ever had breakfast which was a bit pricey at £8.75 but that's the company. I was looking for to a Scottish breakfast with tattie scone and Haggis but sadly these are not available.

Our first nights sleep was interrupted by inconsiderate guest slamming doors at 0215! But apart from that everything else was excellent.

Despite being next to the busy A77 you don't notice it.

I would recomend a stay here.

Stayed: May 2014, travelled with family
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janice B, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this reviewResponded 13 May 2014

Dear David B

Thank you for taking the time to review Premier Inn Ayr A77 Racecourse. I was delighted to read you found our team members to be friendly and happy to help. We take pride in the high standards of cleanliness within our hotel and I pleased to read you found everything to be clean and tidy. I have noted your comments with regards to our Premier Breakfast and passed the to our Food and Beverage Manager. Thank you for your kind comments and more importantly your recommendation. We look forward to welcoming you back in the near future

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Additional Information about Premier Inn Ayr A77/Racecourse Hotel

Address: Wheatpark Place, Ayr KA8 9RT, Scotland (Formerly Holiday Inn Express Ayr)
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Amenities:
Bar / Lounge Beverage Selection Free Parking Restaurant Wheelchair access
Hotel Style:
#3 Family Hotel in Ayr
#4 Romantic Hotel in Ayr
#5 Business Hotel in Ayr
Price Range: £44 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Ayr A77/Racecourse Hotel 3*
Number of rooms: 84
Official Description (provided by the hotel):
The going's always good at the Premier Inn Hotel Ayr/A77 Racecourse. With great road, rail and air links, you'll be living it up or getting down to business in no time. Back a winner at the home of the Scottish Grand National and William Hill Gold Cup. Zip into Glasgow to see the sights. Get into the swing at some of the country's most famous and historic golf courses: Royal Troon and Turnberry. And when all the racing around is done, return to our friendly team, spacious rooms and super-comfy beds. Directions: From the North - join the M8 (signposted Greenock, Glasgow Airport, Kilmarnock). Leave the M8 at Junction 22, then join the M77 (signposted Kilmarnock, Prestwick Airport). Continue forward onto the A77 (signposted Kilmarnock, Prestwick Airport, Ayr, Stranraer). At Dutch House roundabout take the 1st exit onto A77 (signposted Ayr, Stranraer). At Whitletts roundabout take 4th exit onto Heathfield Road (signposted B743, Prestwick). Stay in right hand lane and turn right at the first set of traffic lights just after car showrooms onto Wheatpark Road then take 1st right onto Whearpark Place. Hotel entrance is straight ahead. ... more   less 
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Also Known As:
Holiday Inn Express Ayr Hotel Ayr
Ayr Holiday Inn
Premier Inn Ayr A77/Racecourse Hotel Scotland

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