The staff is excellent and very accommodating to our unique requests over the past few days. The room is nice, but since this is my first visit to the UK, I can only compare to North American standards and in that regard, it's a bit...different, but my co-workers have said this is the UK way, and in every regard, this place is at or above local standard.
Beautiful hotel, great location that let us walk to everything essential around town, and the restaurant puts out a nice spread. I checked out a few other comments and the experiences seem to vary depending which room you end up with. I had an excellent room, but it would have been nice to have a proper window that could open. Others in the group had nicer rooms but the internet didn't reach their area or they had trouble with their TVs.
Management was always attentive to concerns and worked to correct problems when able. I can't say enough about the staff here; we aren't normally treated to exceptional service in North America outside expensive luxury hotels. I also appreciate that you loan out power adapters, we all forgot ours!
Things that can be improved: Modern LCD TV's in each room. Ensure internet coverage across the entire property. A colleague mentioned the fitness centre could use some attention.
- Official Description (provided by the hotel):
- The Fairfield House Hotel basks in a picturesque seafront location on the Ayrshire coast in the heart of Rabbie Burns country, with spectacular views across the waters of the Firth of Clyde to the Isle of Arran.Sumptuously furnished and appointed, Fairfield House Hotel offers the luxurious yet comfortable hospitality of the traditional Scottish country house, combined with every possible modern facility.All of our 44 en-suite bedrooms are beautifully furnished and decorated. A mix between the classic suites , seaview classics,standard en-suite doubles and modern executives provide our guests with a unique choice to suit their needs.For the ultimate in luxury, may we suggest the Carnegie Suite, with its four-poster bed and en-suite jacuzzi. The Fairfield House Hotel's guests enjoy excellent cuisine and comfort in our atmospheric, award-winning Martin's Bar & Grill. The restaurant, lounge, bar and decking area were recently transformed with a refurbishment.The hotel now boasts a modern and comfortable dining and relaxing area which is ideal for corporate, relaxed or formal dining. The restaurant, bar and lounge are completed by artworks from Peter Howson and Frank McFadden.Fairfield House Hotel in Ayr has gained two rosettes from the AA for its cuisine. This accolade has been held for a number of years now and we are proud to maintain these high standards.As Standard we provide free on-site car parking , free wireless internet throughout the hotel and free use of our leisure facilities ... more less
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- Also Known As:
- Fairfield Hotel Ayr
- Fairfield House Hotel Ayr, Scotland