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“Good value and superb breakfast” 4 of 5 bubbles
Review of Western House Hotel

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Western House Hotel
Ranked #2 of 18 Hotels in Ayr
Certificate of Excellence
Lochmaben
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good value and superb breakfast”
4 of 5 bubbles Reviewed 3 March 2014

I have stayed here a number of times. It is good value. The rooms are large and comfortable with convenient car parking.
The breakfast here is the best I have had at any hotel and the service is always great.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Huw M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WesternHouse014, General Manager at Western House Hotel, responded to this review, 6 March 2014
Dear Guest
Thank you for your review and your positive comments regarding your stay . It is pleasing to read you found our breakfast to be one of the best .

Thank you

Malcolm Balish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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741 reviews from our community

Traveller rating
    492
    167
    47
    22
    13
See reviews for
149
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (161)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 March 2014

Well I Would just like to thanks to everyone at the Western, for a realy great & relaxing night away with my wife .The rooms were spotless and spacious & everything was nicely laid out and the bed was massive and comfortable.we decided eat in the restaurant were the food was absolutely fantastic ,,I mean Fantastic..and the breakfast was great plenty of choice. I Would like to say to all the guys out there if your are looking for a nice romantic break you won't go wrong at this hotel. So thanks once again to all the staff..

Room Tip: We stayed in the courtyard rooms very good. Also pre book your evening meal ,
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank john559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WesternHouse014, General Manager at Western House Hotel, responded to this review, 6 March 2014
Dear Guest

Thank you for taking the time and trouble to write such a glowing review regarding your stay here at Western House Hotel. I have passed your review onto the staff and the executive chef who are delighted you found our food and service to be so good.

We look forward to your return visit !

Kind regards

Malcolm Balish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ramsbottom, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 28 February 2014

Stayed at the Western House during a visit to Ayr races, the hotel is only a five minute walk from the track and as such is ideally located.

The hotel was great, the staff brilliant, the room was superb and breakfast was excellent

Quality,Service, Price, YES!, YES! YES!

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AndyJ1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WesternHouse014, General Manager at Western House Hotel, responded to this review, 6 March 2014
Dear Guest.

Thank you for your positive remarks regarding your stay here at Western House Hotel.

We hope you stay again soon

Kind regards

Malcolm Balish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

Just had our daughters wedding there , what a great day it was ,firstly the staff were amazing ,the wedding coordinator LAURA was amazing , my wife and regularly go on weekends to other hotels and this one is right at the top , the rooms were spacious and spotless,
only one downside and seriously only one , £165 for room only no breakfast included and we were the wedding party and no discount when you see there was 140 people in the hotel , how much money would they have took through the bar , again this is the only gripe , I would highly recommend this hotel as I mentioned at the start all the levels off staff were great , if it had a pool it would be 5 star

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 269andymac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WesternHouse014, General Manager at Western House Hotel, responded to this review, 6 March 2014
Dear Guest

Thank you for your comments regarding your daughters wedding here at Western House Hotel. I have passed your comments on to Laura and she is happy you found her service and standards to your satisfaction.

I hope the room rate situation will not put you off from staying with us in the future please keep a eye on our website where we run many fantastic offers for stays with us here at Western House Hotel.

Kind regards

Malcolm Balish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
glasgow,scotland
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

It was a pleasure to stay dbb on valentines day at the hotel, main house. Quality of staff, food and accommodation all superb. We have stayed here over the years and have found we can depend on it delivering high standards.

Room Tip: Executive rooms main house.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank G0rdL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WesternHouse014, General Manager at Western House Hotel, responded to this review, 6 March 2014
Dear Guest
Thank you for your review regarding your stay over valentines and as a team we are grateful for your comments regarding our consistent service.
We look forward to you staying again.

kind regards

Malcolm Balish
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
1 review
5 of 5 bubbles Reviewed 14 February 2014

stayed here for 1 night after working nearby, must say its 1 of the best hotels ive stayed in , if not the best , staff couldnt do enough for you, didnt book in till 11 pm so food was finished for the night , but asked at reception if it was ok to order a takeawy, not only did they say it was ok , they even ordered it for us, well done to all the staff and thanks for a great stay , even though it was a brief stay i would highly recommend it to anyone who,s thinking of a stay in ayr

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WesternHouse014, General Manager at Western House Hotel, responded to this review, 17 February 2014
Dear Guest
Thank you for your for your review regarding your stay . It is always pleasing to read such positive reviews, I hope we have the pleasure of you staying with us in the near future.

Kind regards

Malcolm Balish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Lanarkshire, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 February 2014

2couples stayed overnight in the hotel rooms really clean and spacious . Staff friendly and helpful
We had dinner in the Jockey Room It was great presented really well and service great .
Breakfast was fantastic service great again
No complaints what so ever
Would stay again
If going to the Ayr racecourse that's the place to stay look out the window in the jockey room and the course is there

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Laraine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WesternHouse014, General Manager at Western House Hotel, responded to this review, 17 February 2014
Dear Guest

Thank you for your response and very good comments regarding your recent stay with us here at Western House Hotel . I am pleased to read you found all our facilities to be of good value and our staff and service excellent.

We look forward to your return visit.

Kind regards

Malcolm Balish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Western House Hotel

Property: Western House Hotel
Address: Western House 66 Craigie Road, Ayr KA8 0HA, Scotland
Phone Number:
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Ayr
#4 Family Hotel in Ayr
#7 Romantic Hotel in Ayr
Price Range (Based on Average Rates): £
Hotel Class:4 star — Western House Hotel 4*
Number of rooms: 49
Official Description (provided by the hotel):
An award-winning 4 Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms. The AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance. ... more   less 
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland

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