My husband booked an overnight for our anniversary and the main hotel is really lovely and decorated to a very high standand. The gardens were also beautiful and its a gorgeous venue for a wedding without being over formal. The evening menu was really extensive and the food was great although my well done sirloin was quite charred whilst my husband's well done fillet was perfect. Although the cooked breakfast was great, the contintental selection was limited to cereal, natural yoghurt, some fruit and a pastry but no jams, breads, croissants to choose from yourself. The service at dinner was excellent and all the staff really friendly, however at breakfast we had to seek someone to take our main order after finishing our tea and toast around 15 minutes earlier. When our breakfast did arrive, no-one offered more toast or drinks despite forgetting to take our order earlier.
I love country house hotels as they have a grandeur without being stuffy whilst still retaining a sense of history. However, as we were unable to get a room in the main building, we booked a courtyard room. Unfortunately, it felt as if we were staying in a completely different hotel. Although there were all the essentials and a few nice touches, the courtyard building and rooms felt bland and unwelcoming and were at complete odds with the main hotel.
I appreciate that in order to increase revenue, many country hotels have extensions or annexes but creating something that isnt sympathetic to the main building or rooms that are not finished anywhere near the same standard, is my pet hate. It feels like you have been duped in some way. I dont like modern hotels as a rule although when staying in a city, you know what to expect.
I would point out in fairness however that the main hotel is warm and welcoming with comfy seating and open fires so if I had been staying here, I'm sure my review would have been completely different. Its such a shame as it did have so many other things going for it.
- Official Description (provided by the hotel):
- An award-winning 4 Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms. The AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance. ... more less
- Reservation Options:
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- Also Known As:
- Western Hotel Ayr
- Western House Hotel Ayr, Scotland