Firstly I have to say the staff at reception were just lovely and welcoming, as frequent travelers, we find this, unfortunately, to be a rarity these days and gave us high hopes for our stay. We had booked our room through laterooms.com and had selected the "Four Star Courtyard Room" mainly because it stated the room had a jacuzzi bath, wet room, minibar and bottled water. On arriving at the room we were so disappointed to find none of the a fore-mentioned facilities. There was a small bath, with a shower overhead, the bathroom was tiled, but not a wet room, there was no mini bar and no bottled water. The room itself was nice and very clean and modernly decorated. We then decided to have some room service, and again the staff were lovely and helpful, I had asked for a bucket of ice for the room,, this wasn't sent with the food
- Official Description (provided by the hotel):
- An award-winning 4 Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms. The AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance. ... more less
- Reservation Options:
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- Also Known As:
- Western Hotel Ayr
- Western House Hotel Ayr, Scotland