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The Arrandale Hotel
Ranked #13 of 17 Hotels in Ayr
Certificate of Excellence
Reviewed 16 February 2012

called up to book and asked if it would be ok to get access to a microwave on 1 occassion on the stay to sterelise my newborn babys bottles on the stay. my baby tarted crying whilst i was on the phone so i passed my baby to my partner and just as i did the lady called 'linda' who i was speaking to me hung up the phone on me. tried to call back straight away and the phone rang out. as you will have guessed i never booked. SO MUCH FOR FAMILY FRIENDLY! DO NOT RECOMMEND!!!!! she obviously cant stand hearing a baby cry.

  • Stayed: February 2012, travelled with family
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3  Thank KIRSTY R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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80 - 86 of 90 reviews

Reviewed 8 July 2011

room was dated with dirty sheets that didn't get changed in three nights nor did the carpets get hoovered. The bedspread and curtains where dirty and stained. The bedspread almost certainly doesn;t get laundered each time guests leave. bathroom was tiny. no bath, the door had broken off the shower cubicle and had been replaced with a curtain that didn't reach the floor and let water leak if the shower head pointed the wrong way, the towel ring fell off the wall. Breakfast was hot yet minimal. The bar was there but never opened all weekend. All in all this is a b&b not a hotel. The welcome was warm and friendly and the service at breakfast was swift. beware if you like to lie in as breakfast is only served between 8am and 9am. Check in isn't until 14.30 although check out is much earlier. The £60 per room per night plus £7 per person for breakfast it is definitely way over priced.

  • Stayed: July 2011, travelled with family
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4  Thank thisishowitis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2010

This hotel is in a great location,and has great potential,but,there were some problems
a lack of ready HOT WATER being one of them
Ayr itself is a really nice town and well worth a visit

  • Stayed: October 2010, travelled on business
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1  Thank ELOHIM777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2009

I have always been a fan of tripadvisor and they're candid reviews but having read the last couple on this hotel I have to say I totally disagree with them. This place is a truly hidden gem, if your looking for the corporate brand where they're out to screw every penny out of you and treat you like cattle then stay elsewhere, this has the charming independent feel and the hosts are one of the nicest, kindest people I have ever met who certainly go out their way to make your stay enjoyable.For what you get its a steal at the price they charge!!

  • Stayed: July 2009, travelled on business
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Thank paulmac183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2009

Beds were very uncomfortable and lumpy. The room was small, pokey and old-fashioned; which was a huge difference to the bedroom images shown on the hotel's website. Breakfast was the only meal served. The bar was empty for the entire duration of our stay. There was no private parking.

  • Stayed: July 2009, travelled with family
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1  Thank philmccracken29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyrLindaD, Owner at The Arrandale Hotel, responded to this reviewResponded 29 July 2009

In response to the review left twice by the same guest and titled "I wouldn't stay here again"- if any prospective guests would like a photograph taken on the day of your enquiry of this "dreadful room" then please email and one will sent immediately to put your mind at rest.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2009

Beds were uncomfortable and lumpy. Bedroom smelt damp and was small, pokey and old fashioned, in constrast to the room images shown on the hotel's website. Breakfast was the only meal served. The bar was empty for the entire duration of our stay. No private parking.

  • Stayed: July 2009, travelled with family
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3  Thank bubblesthemonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2008

What a fantastic location for an absolutely amazing experience. From the moment you open the gate until you leave.
We were made to feel like royalty. Our room was clean, tidy and beautifully furnished with everything required. The landlords couldn't have been more helpful.
If they'll have us, we'll definitely be back.

  • Stayed: August 2008, travelled as a couple
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Thank Doubledecker30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Arrandale Hotel

Address: 2-4 Cassillis Street, Ayr KA7 1DW, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Amenities:
Bar / Lounge
Hotel Style:
Ranked #13 of 17 Hotels in Ayr
Price Range: £52 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Arrandale Hotel 3*
Number of rooms: 9
Reservation Options:
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Also Known As:
Arrandale Hotel Ayr
The Arrandale Hotel Ayr, Scotland

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