We stayed here on Wednesday night and found it pleasant. The staff members made it better by being very helpful throughout. When we arrived the receptionist was very nice and pointed out where our room was and told us when breakfast was served in the morning. An hour or so after arriving we were going out for a few drinks and the receptionist kindly phoned us a taxi when we called down. Later on that night, we ordered room service and the staff member that brought the drinks to our room was very friendly and offered to bring the drinks in. The beds were comfortable and the room temperature was nice, but the hallway was really warm. The décor was fresh and modern, although I did feel the tiles around the shower could do with some Mr Muscle before they get beyond repair and have to be replaced as they looked a bit grubby. There were plenty of tea and coffee facilities as well as shower gels and shampoos. In the morning we went down for breakfast just after 8am and were seated straight away by a male staff member, who was very helpful. However, the lad was rushed off his feet and I couldn't help feel another staff member would have made our breakfast experience that bit better. He had asked if we wanted tea or coffee then forgot to bring them, but this was not really his fault as he looked rushed and kindly apologised when I came across him in the hall later on that morning. The checkout process was efficient and for a comfortable stay I would definitely recommend this hotel. They have a restaurant, Logans to the rear or a Carvery restaurant at the front and drinks are not too expensive.
- Official Description (provided by the hotel):
- The Carlton hotel is ideally situated in Prestwick, Ayrshire. Within close proximity to Prestwick International Airport and only a 45 minute drive from Glasgow Airport this makes The Carlton an ideal base, or stop over for every travel opportunity. The Carlton Hotel combines a comfortable and relaxed atmosphere with a modern streamlined interior. From the public spaces through to the 39 guest rooms the use of bold colour, rich textures and contemporary artwork creates a vibrant ambience throughout. The introduction of LOGANS Bar Restaurant compliments this unique environment, providing a first class experience whatever the occasion. From laid back dining to full on glamour enjoy the finest produce locally sourced with carefully selected wines. The Carvery restaurant situated in the Barony suite remains as popular as ever and welcomes customers old and new. Diners are able to enjoy a fantastic choice of carved meats with a wide choice of alternatives within a relaxed and spacious environment.Owners Robert and Vivien Kyle of the RAD group of hotels are well known for their attention to detail from the standard of service they and their staff provide, to the quality of interiors throughout their establishments. An extensive refurbishment programme at The Carlton Hotel has created a stunning new look to the front of the hotel offering a fantastic banqueting and dining area accommodating up to 220 guests. Whether you are looking for a once in a life time wedding venue, an impressive function suite or a great restaurant, the Carlton Hotel Prestwick will exceed your expectations. ... more less
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- Also Known As:
- Carlton Hotel Prestwick Scotland