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“Absolutly discraceful!”
Review of Manor Park Hotel

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Manor Park Hotel
Ranked #4 of 5 Hotels in Prestwick
Reviewed 25 July 2014 via mobile

WARNING! This hotel is acomplete farce, the story is too long to write basically the long or short is not what u pay for! No liquer licence so no beer, no wifi! And Apparently only the manager can give u ur rooms keys (which resulted in an hour wait from 6.45 til 7.45 considering we could check in at 2pm!) and check you in and he is usually in the "sister" hotel. But that was not the real problem. The real problem is the manor I which the manager spoke to us he was offensive, arrogant, and dAm right rude. WOULD NOT LET MY DOG STAY THERE! but the young girl in the bar was exceptionally lovely and helpful! We ended up with a full cash refund ( which we waited another 15 mins for) and no where to stay! All because of shockingly bad customer service!!!!!!

Stayed: July 2014
3  Thank wilco37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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190 - 196 of 525 reviews

Reviewed 25 July 2014

I was panicing after seeing the below review but have spoke to LateRooms and apparently they are still open, just having phone and internet issues- the best number to call is 01563525701

Good luck everyone

Stayed: July 2014, travelled as a couple
1  Thank LucindaC13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

Booked two rooms through LateRooms.com, received text yesterday from LateRooms to remind us of our booking, however when I tried to contact the hotel today we were unable to do so. Telephone number is unobtainable, fax and e-mail unanswered. The hotel website states it is under construction and have noted that both LateRooms and Booking.com state on their websites that the hotel is no longer available for bookings. I have contacted LateRooms.com and they too have been unable to make contact with Manor Park \nd have assured me they will contact me tomorrow with an update.

I would strongly advise anyone who has booked to stay here in the coming weeks to double check and make other arrangements if necessary.

Stayed: July 2014, travelled with family
4  Thank BON561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014 via mobile

We booked 3 rooms, dinner, parking & airport transfers here night before flying out of Prestwick. While we were driving down we got a call from then to say there was a problem with the licences at this hotel & they were putting us up at their sister hotel in Kilmarnock (10 miles away) the airport transfers didn't happen & we had to keep calling them from overseas to find out what was happening when we returned to Scotland. Other hotel reimbursed us for the price of the taxis on our return.

Stayed: July 2014, travelled with family
2  Thank TreeMen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014 via mobile

Stayed here earlier this month as a party of 8, and was appalled with the place. On arrival, we were told that the rooms were in an annexe. They were damp, crowded and electrics were at best suspect.
At check in, we were told that not only could we not get food, but that they couldn't serve us any drinks.
Surely we could have been informed either at time of booking, or if things change between then and arrival a courtesy call could be made.
Very poor. If I could give a zero rating I would!!

Stayed: July 2014, travelled with friends
2  Thank CountyStaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014 via mobile

Room was big & bed comfy. Few minor cosmetic things around room but it was only for a sleep before holiday. Had a meal on hotel before bed which was ok. Prob best 2go 2Brewers Fayre up the road 4a better price & choice. Breakfast was nice in the morning. There was an issue with taxi on way home. Freephone at airport doesn't work so either take the number& phone urself it jump in a taxi outside! Aftr waiting 15mins on our taxi that nvr turned up we got 1 fae taxi rank. Would defo do again if price & flight times suit.

  • Stayed: May 2014
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Thank Cayeyes9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

This was a suggested hotel for a wedding but there are much better places in Troon which is close. The hotel stank, the beds are poor there is comical workmanship everywhere from wiring plumbing to simple things like putting too small replacement mirrors where you need to be 2m high to see. Our bedroom had doors onto a flat roof with no safety railing. The bar was closed because they had lost their license but they still somehow manage to make tomato juice undrinkable. There is little that a bulldozer would not improve.

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  • Stayed: June 2014, travelled as a couple
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4  Thank Clive59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Manor Park Hotel

Address: 48 Kilmarnock Road | Monkton, Prestwick Airport, Prestwick KA9 2RJ, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Prestwick
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Prestwick
Hotel Class:3 star — Manor Park Hotel 3*
Number of rooms: 27
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Also Known As:
Manor Park Prestwick
Hotel Manor Park
Manor Park Hotel Prestwick, Scotland

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