We were booked into this hotel on 12th July, an over-night stay before heading off on our holidays from Prestwick Airport. However it was like faulty towers. we arrived to be told that there was no food available as they had closed the restraunt and the owner had seemingly left the country and hadn't renewed the drinks license. We tried to get our money back after seeing the room as none of the lights worked, the room smelt and felt damp. We were advised by the night porter that he didn't have any money to give us and it would be next week before a manager could see to this. We decided to stay as there was no alternative. Not the best start to our holidays. I felt sorry for the night-porter who was the fall guy for all the complaints and if it wasn't for him it could have been a lot worse. At no time where we ever contacted to advise us of this situation and since then I have never heard from the Owner/Manager despite requesting a call on my return. My advice would be not to stay here. Shame really as it seems to have been a good hotel in its day and now going to ruin.
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- Also Known As:
- Manor Park Prestwick
- Hotel Manor Park
- Manor Park Hotel Prestwick, Scotland