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“Excellent”
Review of Manor Park Hotel

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Manor Park Hotel
Ranked #5 of 6 Hotels in Prestwick
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent”
Reviewed 21 August 2014 via mobile

Greeted by the manager omar on arrival even had a phone call in morning asking our estimated time of arrival and if we had any special requests. Room clean and tidy and very good hotel. Breakfast very nice

Stayed August 2014, travelled with family
Helpful?
2 Thank Lee N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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495 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Italian first
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English first
Edinburgh, United Kingdom
1 review
Reviewed 18 August 2014

This is a lovely hotel in Prestwick. Stayed her the night before we flew out on holiday. Was greeted by a nice guy called Omar who was extremely helpful and great to have a chat with. Our room was lovely fresh and clean. Perfect for a good nights sleep before our early rise in the morning. Breakfast was served the next morning and was also faultless. I was worried when I was reading the reviews but I had a great experiance and would go back and stay again and also reccomend the hotel. I think they have there issues ironed out now.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Susie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2014

Just like faulty towers from the 80s TV program. No WIFI as advertised, not a big deal as 3G works outside. No drinks licence, which seems to have expired ages ago. The local garage has a good selection of beer and wine.
Our room (4) had no shower hose, the shower casing was leaking from internally, a little worrying with it being electric! Lol
When we were in the bar. Water was coming through the ceiling. It turned out to be coming from our room. The staff didn't care, not even a bucket placed under the constant dripping.
Looks like the place needs a new owner/ management team to overhaul the place as the current ones just don't care. Oh food was poor also.
The only plus side, the bed was very comfortable.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Prestwick hotels

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 August 2014

I would like to thank the manager omar and his staff at manor park for lovely weekend,myself, husband and friends travelled down from falkirk and from the moment we arrived they were very attentive towards us,our rooms were just as we expected warm and cosy,and very clean,i could not find a fault,meals were of a high standard,if you go to manor park try the black pudding tower very nice.
we also met people from holland and wales who have now become friends who were attending the common wealth games.
There was one or two small problems that was outwith their control,as they were getting a new and faster broadband system installed ,BT had found a problem with their line and it took longer than normal to fix which meant the whole internet and telephone connection was lost, also due to the licencing board to sell alcohol had not came through the hotel could not sell alcohol but guests were allowed to bring in their own.which no-one seemed to mind,everyone was very chearfull and couldnt do enough for you ,will certainly go back as i felt relaxed and fresh when i returned back to falkirk

Room Tip: Go check it out for your self,as everyones taste in hotel rooms are different,read all the comments...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Marie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pertenhall
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 August 2014

We arrived here after a seven hour drive and dropping our daughter off at Kilmarnock station tobe told cheerfully that there was no room for us and that we were staying much nearer Glasgow. This turned out to be in Kilmarnock, where we had just left.
Actually our new hotel was good but there was no explanation as to why the hotel was not available and there were several other visitors also moved. I suspect that the Late Rooms bookings were duplicated by the hotel' sown reservations.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank PertenhallSteveP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keswick, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 August 2014

I completely echo what the other reviews are saying, dirty, shambles and a completely weird experience ! Although we were given a different excuse for the lack of a alcohol licence (something to do with planning permission for disabled access ) ;-)
Oh and if your lucky enough to stay in the annex part of the hotel (hovel in the car park) you will have a flood light shining into you bedroom window until midnight with paper thin blinds and also other guests on the other side of the adjoining room whom you can hear every word and snore thought the door !!

Do not waste your money, go and stay somewhere else

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Gayle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 August 2014

On arriving at the Manor Park we were told that we would not be able to buy alcohol from the Bar as they did not have a licence. We were given the key to Room 7 Royal Troon. The room itself is very large but on close inspection everything was quite shabby. The main faults are as follows:

1) broken window in Bathroom, patched up with a ceramic tile glued over the hole
2) hole in the skirting board
3) 2 separate holes in the floor
4) hole in the ceiling
5) galvanised iron pipe running from floor to ceiling which is uncapped at the end
6) no Wi-Fi access during our 6 day stay
7) no Children's menu offered for Dinner
8) all meals were taken in the Conservatory, as no other Restaurant areas were available
9) no children's play area
10) no pool table
11) TV's left on in the Bar until 1am - noisy if you are in Room 7
12) Broken table leg held together by gaffer tape

In fact the actual Hotel bears little resemblance to that advertised on their website. We booked through Laterooms.com and despite the fact that I have sent them a Review as requested by them, they have not put it on to their website.

I would advise anyone to avoid booking this hotel if possible. There are plenty of nicer hotels in nearby Prestwick.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Biddy626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Manor Park Hotel

Property: Manor Park Hotel
Address: 48 Kilmarnock Road | Monkton, Prestwick Airport, Prestwick KA9 2RJ, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Prestwick
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Prestwick
Hotel Class:3 star — Manor Park Hotel 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Manor Park Prestwick
Hotel Manor Park
Manor Park Hotel Prestwick, Scotland

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