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“The People make it!”

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The Abbotsford Hotel
Ranked #3 of 4 Hotels in Dumbarton
Certificate of Excellence
Victoria Australia
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The People make it!”
Reviewed 9 October 2006

After travelling the UK and Europe for 6 weeks we arrived in Dumbarton and were completely gobsmacked by the willing, friendly service of the Hotel staff. The rooms were fine - nothing to rave about but clean and spacious - but the staff were FANTASTIC!!!
Went over the top with their assistance and yet they were just doing their job! The nicest service we have received in the 6 weeks abroad!!!

  • Liked — The Hotel Staff and the ambience
  • Disliked — the rooms were a bit dated
  • Stayed September 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank CamosMumAndDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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187 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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  • English first
  • French first
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  • Any
English first
Glasgow, United Kingdom
Level 3 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 October 2006

We attended a family wedding at the Abbotsford at the end of September. The reception staff were very friendly, and the bar/restaurant areas, spacious and comfortable.

The food served at the wedding was fantastic, and the bar prices very reasonable.

The room was quite basic, but clean and comfortable. After all, we weren't planning a holiday, just somewhere to sleep after a busy and hectic day.

The hotel staff were all very friendly and efficient. Nothing was too much trouble, and we thoroughly enjoyed every aspect of the day. We probably wouldn't stay there again by choice, as it is only 4 miles from home, but that is no reflection on the hotel.

  • Liked — Staff
  • Disliked — Nothing at all
  • Stayed September 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CoolCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland United Kingdom
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 June 2006

We stayed at the Abbotsford for a weekend because my cousin;s wedding was held there. We were orginally going to stay for two nights but only stayed the saturday night as i refused to pay £82 pounds a night for very poor rooms.
I saw about 3 of the hotel rooms at the Abbotsford as we were in different rooms visiting families and i have to say, i would be happy paying about £25 pounds a room, (the travelodge down the road has much nicer, cleaner rooms).
Every room door was a dingy green colour and with very wobbly door handles. When we entered our room, and pulled down the bedspread, (which was very stained),. we were greeted with a very itchy sickly green colour blanket. In addition to this, i could not shut the curtains, otherwise the pole would have fallen on top of me. In the bathroom, the toilet seat was all cracked and in one of the rooms, there was a huge gap between the bath and the wall. (worrying!) .
Also we had the problem of a very rude housekeeper, who, rudely interupted our family conversation and started shouting at us because some of the rooms were not ready for our guests to use. Talk about customer service ...with abuse!
Breakfast was also dissappointing, with no continental options at all, apart from cereal,,, pretty poor !
However on the plus side, i couldnt fault the wedding function, it was amazing and the food they served was lovely...so it was a nice place to have a wedding,,,but just dont stay overnight!!!

Stayed May 2006
Helpful?
12 Thank KirsteenMac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Abbotsford Hotel

Property: The Abbotsford Hotel
Address: Stirling Road, Dumbarton, Loch Lomond and The Trossachs National Park G82 2PJ, Scotland
Region: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > West Dunbartonshire > Dumbarton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Dumbarton
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Abbotsford Hotel 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Abbotsford Hotel Dumbarton
The Abbotsford Hotel Dumbarton, Scotland

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