Firstly the staff cannot be faulted. All staff we spoke with were extremely friendly and helpful, and nothing seemed too much trouble for them.
But the hotel - Oh Dear!
We stayed for 2 nights hoping for a relaxing stay and a bit of a lie in. How wrong could we have been. Our sleep was interrupted both mornings at 5.30 ish by some inconsiderate resident walking (or rather stomping) backwards and forwards in the room above our head. This continuing for at least an hour and a half. Just how much walking in a room can one person do!!!
Then there is the incessant banging of the doors as other equally inconsiderate residents left their rooms.
The hotel obviously is used by workmen who rise early and have no consideration for others along with tourists who want to get up and about early and appear to think everyone else should also do the same. It rather makes a mockery of the "Sshh do not disturb" door hangers provided by the hotel.
There is mention elsewhere about the lack of noise from the rail line directly behind the hotel. All I can say is that some people sleep a lot more soundly than others. I certainly did hear it and I found it intrusive. The hotel has done its best by installing two set of double glazing but it doesn't get rid of the sound entirely. Just be aware of this if you stay.
It's simple folks - if you want an early start or wake-up call then stay here. If you want a rest and a bit of a lie in stay someplace else.
So the room - Yes the hotel has spent a lot of money on refurbishment of the rooms but clearly did not have any form of reliable quality control on this.
The bed and linens were the only things really good about the room.
In the shower (hah!) it was only possible to have a shower if you straddled the bath taps and stood under the dribble emanating from the shower head. There was no pressure whatsoever. That is totally unacceptable in todays hotels, and more so in Scotland which has masses of water available at good pressures - I know I used to live about 2 miles from this hotel.
Now the sink - whoever thought of the stupid arrangement for the plug. It is not a lift out type plug or the continental style of operating via a remote stalk. It is the semi rotating type which is fixed into the sink bottom and you have to push round with your fingers. Looks good BUT - am I the only one that washes my face and hands and then likes to keep them that way. This sink arrangement means that after washing face and hands and making the water dirty you then have to put your nice clean 'pinkies' back into the dirty water, scrabble around at the bottom of the sink and rotate the plug to drain the water. So your hands are dirty again!!!!
So the bathroom itself - Travelodge, your workers need to offer you a rebate. On the surface it all looks clean and modern. Now take a closer look at the finish - especially the floors. The 'lino' covering must have been laid by apprentices, it's not finished properly and is coming away at the edges. How long before moisture gets underneath and lifts it.
I did mention about our disturbed sleep to reception on check-out. Yet again the staff were understanding and polite but realistically what could they do - nothing. I was offered a discount voucher for another stay elsewhere - but this has not materialised. Not that I would use it anyway now.
So in summary, this place should only be considered a cheap stopover for a short nights kip. Other than that if you want total rest, peace and quality of sleep try the Premier Inn a short distance away.
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- Also Known As:
- Travelodge Dumbarton Hotel Dumbarton
- Travel Lodge Dumbarton
- Dumbarton Travel Lodge
- Dumbarton Travelodge
- Travelodge Dumbarton Scotland