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“Weekend Family Break”

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Auburn Lodge Hotel & Leisure Centre
Ranked #4 of 9 Hotels in Ennis
Reviewed 29 January 2013

We stayed in the hotel for a weekend break, with two your young kids, This weekend would would not have gone so well only for the friendly and helpfull staff of the hotel. The only other time I experience customer level to this standard was in a 5 star hotel. An example was when the manager went out of his way to find us a seat in the bar after we just arrived for a bite to eat with baby and young toddler.

Room Tip: Try and get a ground floor room, as there is no lift to the second floor
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  • Stayed: January 2013, travelled with family
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1  Thank Brendan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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713 - 719 of 1,021 reviews

Reviewed 29 January 2013

Number of travellers - 3
Room - Triple Room (2 single beds and 1 double bed). (Breakfast included)

Room:
Positives:
Comfy beds.
Clean.

Negatives:
Bathroom could really do with a re-vamp.
Thin walls - You can hear people using the bathroom.
Lack of wardrobe space (ok for a weekend away but not long term)

On the hotel itself:
Location of the hotel is out from ennis town.
Friendly staff.
Food is just average. Although , the sandwich i got from room service was very tasty.

All in all, this hotel is good for a weekend stay. Some areas need to be addressed , such as a smoking area for guests as this hotel is all non smoking.

  • Stayed: January 2013, travelled with family
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Thank IrishGalwayLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

This is the first time I have felt the need to write a review,
The lobby is nice and staff are helpful, that is where the positives end.The bedrooms must have been decorated twenty years ago and has not seen a penny since. They are completly run down brown tiles in bathroom plain white walls in the bedrooms the worst green curtains I have ever seen ancient TV. I left my phone at home otherwise I would have put up plenty of pictures.The hallways are like a state hospital.
There is no thought put into the food, it is bland and just dropped on the plate. Nearly all of the staff are friendly especially the girls serving breakfast, the exception to this was one waiter in the bar who is more interested in singing loudly in the kitchen behind the bar or texting on his phone then serving customers.Not what you want when you are waiting to order food.
Serious investment needed to bring this hotel up to any standard before I would consider returning.
I suggest you look at the other travellers pictures before booking this hotel .

Room Tip: Ask for a free upgrade
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  • Stayed: January 2013, travelled as a couple
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3  Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

I stayed here Fri.18th &Sat. 19th of Jan.with family members . Staff were friendly. room was comfortable and warm, food was very good and reasonably priced Enjoyed the music in the bar Sat. night,the local men singing after the band finished was "out of this world" they were great especially "Michael".The overall decor is a bit dated but I did not mind that, Im no spring chicken myself Really enjoyed my stay I will be back.

  • Stayed: January 2013, travelled with family
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Thank Tess H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2013

We arrived to a lovely welcome after a long journey. Staff were great in all aspects and the hotel on arrival seemed warm and nicely decorated. However the room itself was very outdated and worn and needed to be properly cleaned, simple as.

  • Stayed: January 2013
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2  Thank andoeire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2013

Nice welcome by receptionist , room was very old fashioned I was shocked that this hotel has a 3star rating. Our room was such a let down everything was old and worn no excuse in my opinion for this standard in today's world. Staff was very nice and hard working , the menu in the bar is out of date and the food is such poor quality items on the menu do not match what is presented, cheaper cheese on burgers then what is on the menu, over cooked veg nothing is seasoned come on is bar food that hard to get right ?
When we were staying there was a big function on in the hotel we asked to speak to the manager after getting our meal in the bar, we're were so let down by the room and then the meal that we felt we should bring it up , he was so nice he insisted on taking back our meals and making sure they were done right, he moved us to a superior room, at 5 am there were people playing hurling in the corridor again it was the same man who came up to deal with it.
I would return again if we got a superior room.

Stayed: January 2013, travelled as a couple
1  Thank Bernie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2013

my wife and myself stayed at this hotel from the 2nd jan to 6th jan 2013 we bought the coupons on grab one deals we found everything satisfactory we had breakfast each morning and 2 two course meals on 2nights the staff was very nice and helpful to us it is only a few minutesdrive into town ideal place to stay for touring and close to the cliffs of moher about 1 hours drive from galway and about 35minutes from limerick would not have a problem staying there again

Room Tip: we found it very quite at night no noise
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  • Stayed: January 2013, travelled as a couple
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5  Thank larrykielthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IrelandICH, Manager at Auburn Lodge Hotel & Leisure Centre, responded to this reviewResponded 17 January 2013

Dear Larry Kielthy,

I am delighted to see that you enjoyed you stay and that you would return to our hotel again. Thanks for taking the time to post your review. I will be sharing same with the staff as they always enjoy hearing people had a nice stay.Hopefully we see you later in the season and always please check the hotel website as that is were the best deals are available. Thanks again for your feedback.

yours sincerely,
Seamus.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Auburn Lodge Hotel & Leisure Centre

Address: Galway Road, Ennis, Ireland
Region: Ireland > Province of Munster > County Clare > Ennis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Ennis
Price Range: £41 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Auburn Lodge Hotel & Leisure Centre 3*
Number of rooms: 100
Official Description (provided by the hotel):
The 3 Star Auburn Lodge Hotel & Leisure Centre is one of the leading Ennis Hotels which is famed for its traditional music and warm hospitality. The rooms at the Auburn Lodge Hotel Ennis are furnished with your comfort in mind and offer some of the best hotel accommodation Clare has to offer. The River Lodge Health & Fitness Club includes a Swimming pool, Gymnasium, Jacuzzi, Steam Room, Sauna along with four Beauty Treatment rooms, and is one of the most modern leisure facilities in the West of Ireland. Diners can enjoy traditional or continental cuisine at the Oyster restaurant. Tailor Quigleys Bar serves food all day and at night you can often enjoy a music session with many of County Clare's well known musicians. The Auburn Lodge Hotel in Clare is an ideal base for touring Bunratty, th Burren, Aillwee Caves and the Cliffs of Moher (20 minutes). Convenient to all local golf courses including Lahinch Golf Links Course. Shannon International Airport is just 15km away. ... more   less 
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Also Known As:
Auburn Lodge Hotel And Leisure Centre
Auburn Hotel Ennis
Auburn Lodge Hotel & Leisure Centre Ennis, Ireland - County Clare

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