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“Best Corporate Hotel in the City” 5 of 5 bubbles
Review of Imperial Hotel

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Imperial Hotel
Ranked #12 of 23 Hotels in Cork
Certificate of Excellence
Dublin, Ireland
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Best Corporate Hotel in the City”
5 of 5 bubbles Reviewed 13 December 2013

I recently stayed in the Imperial Hotel due to lack of availability in my usual haunt and was extremely impressed with the style, service and most importantly substance of the hotel. The Imperial is an old dame, wrapped in old world charm and laced with contemporary amenities that make it more than just a place to rest your head. Intriguing history, sublime food, unbeatable location and probably the best Spa I have been to. It is refreshing to come across a truly Irish hotel, unblemished with the generic dullness found in its rival counterparts. I'm genuinely looking forward to my return visit!

Room Tip: Best Spa in Cork, a genuine must do!
See more room tips
  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GLMM22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 16 December 2013
Dear GLMM22,

We are glad that you found the Imperial Hotel in Cork recently by chance.

We are really delighted that you enjoyed your stay with us and really appreciate you taking the time to write such a lovely review of the hotel.

We are pleased that we exceeded your expectations and take great pride in maintaining that old style of Irish family run hospitality that we are recognised with throughout the world.

We look forward to welcoming you back again soon.

Best Regards,
Anne

Anne O'Leary
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,912 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (407)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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  • Spanish first
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English first
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 12 December 2013 via mobile

Recently stayed in imperial with my girlfriend as part of a midweek Xmas shopping day. This hotel is in a great central location , right in the city center. It's perfect for the Xmas shopping. The hotel and the bar are decorated with a great Xmas style. This is an old style cork hotel with great tradition. Other hotels like clarion and river lee are more modern but lack the personality of the imperial. Gerladine at reception was very nice, very pleasant to talk to. Would be an asset to any five star hotel! Keep up the old cork tradition:)

Stayed December 2013, travelled as a couple
Helpful?
Thank John5840
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 16 December 2013
Dear John 5840,

Thank you for choosing to stay with us at the Imperial Hotel for your Christmas shopping break in Cork City.

We are delighted that you enjoyed your stay with us and I will pass on your very kind comments to to the rest of the team.

We look forward to welcoming you back at some stage in the future.

Kind Regards,
Anne


Anne O'Leary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Listowel, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 11 December 2013

Myself and my friend stayed for a weekend which was this month December 2013, we got one of the offers online ''3 nights stay, free dinner on one evening and two free breakfast'' When we went down for our second breakfast, we gave our room number, and we just sat down to eat until the waiter told us we have to pay, i told him my suituation and the offer we had and he would not listen, so we got up and walked away. When we were checking out i told the girl at the desk, and it turned out we should have got it for free, and then she sorry and if we wanted we could have a tea and scone on the hotel.... A scone? REALLY? Not going there again, one person says this and the other person says another!!

  • Stayed December 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank AH33378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 16 December 2013
Dear AH33378,

Thank you for choosing to stay at the Imperial Hotel in Cork recently.

I am disappointed to read your review and I must apologise for the mix up with the breakfast as indeed breakfast was included in your room rate.

I do hope that you enjoyed your stay with us and that you will consider staying with us again in the future.

I look forward to welcoming you back on some future occasion.

Kind regards,
Anne


Anne O'Leary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 December 2013

I love staying at the Imperial, The staff are great and are very helpful. My room was very clean and the bed was as comfortable as my own at home which means i had a great nights sleep.The food is really good also the service in the restaurant.When i come back to visit my family again i will be staying at the Imperial as it makes my stay so relaxing.

  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 15 December 2013
Dear Jean W,

Thank you for choosing to stay with us again at the Imperial Hotel.

We are delighted that you enjoyed your stay with us and I will pass on your comments to the team.

We look forward to welcoming you back the next time you are back in Cork visiting with family.

Best regards,
Anne

Anne O'Leary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limerick, Ireland
1 review
5 of 5 bubbles Reviewed 11 December 2013

One member of the party in a wheel chair and the staff couldn't have been more helpful, above and beyond the call of duty in some cases. Hotel 2 mins from city centre, would defintely return. "Shoppers break" was v. good value. Good food and comfy beds!

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lady_of_Limerick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 15 December 2013
Dear Lady_Of_Limerick,

Thank you for choosing to stay with us at the Imperial Hotel while in Cork recently on a shopping break.

We are delighted that you enjoyed your stay with us and I will pass on your comments to the team.

We look forward to welcoming you back to the Imperial Hotel the next time you are in Cork.

Best regards,
Anne

Anne O'Leary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 11 December 2013

This was our fourth annual trip for myself and two friends and we will be booking again for next year. The location is perfect. The staff are the most helpful and friendly I have experienced. Food in the Pembroke restaurant, whether for breakfast or dinner is first class and we never bother looking for another restaurant for dinner. The rooms are clean and well serviced. Nothing has ever disappointed us about this hotel and would recommend it to anyone without hesitation.

Room Tip: Traffic noise may be a problem for some people in the rooms in teh front of the hotel.
See more room tips
  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thomas d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 15 December 2013
Dear thomas d,

Thank you for your recent review and choosing to stay with us once again.

We are delighted that you enjoyed your stay with us and I will pass on your kind comments to the rest of the team.

We look forward to welcoming you back for a fifth visit very soon.

Kind regards,
Anne

Anne O'Leary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ennis, Ireland
1 review
5 of 5 bubbles Reviewed 10 December 2013

We stayed weekend 6th December. Hotel was beautifully decorated, wonderful festive atmosphere. Staff extremely helpful and friendly. Had dinner in the Pembroke restaurant, really good food, very busy. The waitress was so nice, I didn't really like any of the desserts on the menu, and she came back with a perfect alternative. We had afternoon tea - very nice!! We have stayed here many times and on this occasion our expectations were again met. Location is just ideal, two minute walk to the shops. Looking forward to our next stay.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SCMD2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 15 December 2013
Dear SCMD2013,

Thank you for your recent review and also choosing to stay with us at the Imperial Hotel again.

We really appreciate your excellent review, it was a pleasure to read. We are delighted we exceeded your expectations and look forward to welcoming you back again at some stage in the future.

Best regards,
Anne

Anne O'Leary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Imperial Hotel

Property: Imperial Hotel
Address: 76 South Mall, Cork, Ireland
Phone Number:
Region: Ireland > Province of Munster > County Cork > Cork > Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Cork
#7 Family Hotel in Cork
#9 Romantic Hotel in Cork
#10 Luxury Hotel in Cork
#13 Business Hotel in Cork
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 125
Official Description (provided by the hotel):
The Imperial and Escape Spa and Hair Salon is a magical hotel that blends the warmth and intimacy of times past with the style and luxury of a contemporary hotel. Its design merges the traditional and the contemporary to create an environment with a unique warm and welcoming personality. Recently refurbished, the Imperial Hotel has 130 beautifully appointed rooms, new executive suites and rooftop penthouse suite. Escape Salon and Spa offers the perfect fusion of natural and holistic treatments in the most luxurious of settings. Irelands 1st Aveda Lifestyle Salon & Spa. ... more   less 
Reservation Options:
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Also Known As:
Imperial Hotel With Escape Salon
Imperial Hotel Cork

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