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“Nice lobby but dingy room”
Review of Imperial Hotel

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Imperial Hotel
Ranked #10 of 23 Hotels in Cork
Certificate of Excellence
Chattanooga, Tennessee
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Nice lobby but dingy room”
Reviewed 3 June 2014

On a 10-day trip across Ireland, my mom and I stayed at the Imperial Hotel in Cork for one night. It was just so-so; the room was very tiny and kind of dingy. The bathroom was clean, but very cramped and a bit dark.

Our room faced a side street where there was a convenience store, and I guess people congregated outside of it because we smelled smoke coming up through the window all night long. We would have closed the window, but it was really hot and stuffy in the room and there wasn't any air conditioning (not unusual in Ireland). I didn't mind the street noise, but the smoke was pretty unpleasant to smell and made it kind of difficult to sleep.

The hotel was in a great location, though—we walked to the English market and up and down some streets for a bit of shopping. There's also a really good restaurant down the street a bit called Electric—they have excellent seafood there.

Anyway, this hotel was fine for one night, but if I were to return to Cork for a longer period of time I'd likely look for another hotel.

Room Tip: Ask for one that's not street-side if you want to avoid noise or smoking.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Megan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 14 June 2014
Dear Megan M,

Thank you for choosing to stay with us at the Imperial Hotel.

Thank you for taking the time to write a review on trip advisor as we appreciate all guest feedback which we receive.

As the Imperial Hotel is a non smoking hotel I assume that the smell of smoke was coming from the public smoking on Pembroke Street. We have recently sound proofed each bedroom along Pembroke Street which has helped eleviate street noise.

I am pleased that you experienced the centre of Cork city and enjoyed the nearby bars and restaurants in the vacinity.

We look forward to welcoming you back to the Imperial Hotel in the near future.

Kind regards,
Anne

Anne O'Leary
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (422)
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Warsaw, Warszawa, Poland
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 June 2014

Hotel located in city center. Beautiful interiors, very rich rooms. Beds like for king. Very friendly staff. But the breakfest is not for continental people. If you want eat rich it's not for you. Scrambled eggs were awfull. But I still strongly recomend this place for a stay.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 9 June 2014
Dear Robert S,

Thank you for choosing to stay with us recently at the Imperial Hotel in Cork.

Thank you for taking the time to post a review on trip advisor as we appreciate all customer feedback. I will take on board your comments about the breakfast.

We look forward to welcoming you back to the Imperial Hotel the next time you are back in Cork.

Kind regards,
Anne

Anne O'Leary
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2014

Just held a corporate event in the Imperial for the fourth year running and I have to say the staff were excellent (same staff as previous years) and bent over backwards to make sure we had everything running smoothly. Thanks a million and see you next year.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathryn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 2 June 2014
Dear Kathryn M,

Thank you so much for the wonderful review of the Imperial Hotel. It was our pleasure to look after you and organising your event.

We are delighted that you enjoyed your stay with us and we look forward to welcoming you back again to the Imperial Hotel again in 2015.

Best regards,


Anne O'Leary
Operations Manager
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Old Greenwich, Connecticut
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 May 2014 via mobile

Despite the warnings we got the back of the house and sweated thru the night. Rooms acceptable but not great and an accommodation was made to us by the GM to make things right. Lovely old Grand Hotel. The hours we spent in the Bar were lots if fun. They can expect a return visit!

Stayed May 2014
Helpful?
1 Thank Bob J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 2 June 2014
Dear Bob J,

Thank you so much for taking the time to review the Imperial Hotel. We really appreciate all guest feedback that we receive.

We will take your comments on board regarding the bedrooms. We are delighted that you enjoyed South's Bar.

We hope to see you back here again in Cork soon.

Kind regards,

Anne O'Leary
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clear Lake, Iowa
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 May 2014

This was the third hotel on our tour. It was so conveniently located close to great shopping and restaurants. The hotel staff was extremely helpful and friendly. I really enjoyed the restaurant here as well.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Penny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 2 June 2014
Dear Penny B,

Thank you for the review of the Imperial Hotel.

It was our pleasure to look after your group. We hope that you have many happy memories of your Irish vacation and we hope to see you back in Ireland again soon.

Best Wishes,

Anne O'Leary
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 May 2014

I booked this hotel on line due to its central location. It was certainly a great base to experience the many attractions of Cork city. The hotel is surrounded by great restaurants, bars and plenty of shopping, all within a minutes walk. Car parking is a little tricky - street parking applies and you have to top up the ticket meter every hour. The staff were very attentive both at reception and the breakfast room. We had a room on the second floor - it is a huge rambling hotel and it was a little tricky to find the rooms as they are all in a maze like floor plan. The room was quite musty - beds were very comfortable and there was plenty of space to move about the room. The bathroom was small but adequate. The decor is very old world, traditional - lots of wood and patterned carpet. A good place to stay if you wish to be central to the city of Cork.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beachgirlalways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 2 June 2014
Dear Beachgirlalways,

Thank you for taking the time to review the Imperial Hotel. We really appreciate guest feedback that we receive.

I am delighted to read that you enjoyed your stay and got to experience Cork city and the hospitality which we pride ourselves on.

We look forward to welcoming you back here to the Imperial Hotel in the future..

Kind regards,

Anne O'Leary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 May 2014

Great hotel food was great staff very helpful, location great and would definitely stay here again.
This hotel knows how to have a wedding ,as a guest I will be returning ,parking was a problem because of the on street parking you will have to be careful about parking tickets,however they do offer parking in a nearby private muti storey for a small fee

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tctravels186600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne o, Manager at Imperial Hotel, responded to this review, 2 June 2014
Dear tctravels 186600,

Thank you for taking the time to review the Imperial Hotel, we really appreciate all guest feedback that we receive.

I am delighted to read that you enjoyed the wedding celebrations with us. As you are aware, we offer guests car parking in a secure car park a few minutes away from the hotel.

We look forward to welcoming you back here to the Imperial Hotel again in the future.

Best regards,

Anne O'Leary
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Imperial Hotel

Property: Imperial Hotel
Address: 76 South Mall, Cork, Ireland
Phone Number:
Region: Ireland > Province of Munster > County Cork > Cork > Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Cork
#7 Family Hotel in Cork
#9 Luxury Hotel in Cork
#9 Romantic Hotel in Cork
#13 Business Hotel in Cork
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 125
Official Description (provided by the hotel):
The Imperial and Escape Spa and Hair Salon is a magical hotel that blends the warmth and intimacy of times past with the style and luxury of a contemporary hotel. Its design merges the traditional and the contemporary to create an environment with a unique warm and welcoming personality. Recently refurbished, the Imperial Hotel has 130 beautifully appointed rooms, new executive suites and rooftop penthouse suite. Escape Salon and Spa offers the perfect fusion of natural and holistic treatments in the most luxurious of settings. Irelands 1st Aveda Lifestyle Salon & Spa. ... more   less 
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Also Known As:
Imperial Hotel With Escape Salon
Imperial Hotel Cork

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