I'm a business traveller. Booked the hotel on the day. The reservations girl took my details but not my credit card. She asked what time I would arrive, I said after 7pm. At 8pm, I received a call from the hotel saying that as I hadn't arrived when intended, they were giving away my room.
As I was on my way, this news was surprising to say the least, but my credit card secured the booking & the receptionist was apologetic when I arrived. Full house apparently.
What I didn't like was that it took me ages to find a parking space & had a bit of a walk to the entrance. On the way up, my high heel got stuck on a grate outside the restaurant & pulled the whole heel off my shoe!!! Unfortunate but I suppose I can't blame the hotel for it. Doubt I'm the first woman it's happened to.
The lobby was impressive. The staff were friendly. The room was average, but was very disappointed that I had been allocated a smoking room. As a staunch non-smoker, I was disgusted by the smell.
Found the room clean & bed comfie. Bathroom was clean too.
I ordered cheesecake from room service as a treat and paid €6.95. I was bitterly disappointed in it too. Soggy and room temperature.
I was due to go back but have changed my plans.
My price didn't include breakfast so cannot comment on it.
- Official Description (provided by the hotel):
- Set in sylvan terraced grounds just 3km from the city centre and 11km from Cork Airport. With over 100 guest rooms, superb cuisine, versatile conference facilities, fully equipped leisure facility & exceptional service the Clayton Hotel Silver Springs has everything you need to make your stay as comfortable & enjoyable as possible. ... more less
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- Also Known As:
- Silver Springs Moran Cork
- Hotel Silver Springs Moran
- Silver Springs Hotel Cork