Booked 3 nights as a city break, the rate was great especially considering the quality/location of the hotel.
On arrival there were 3 desks each manned by a smiling eager receptionist.
Ours was very charming and welcoming and genuinely engaging, not just relaying the patter.
Got a room with a river view, very clean and spacious.
It was a little noisy in the early morning traffic but not exceptionally so.
We didn't eat in the hotel. Had a late night drink in a virtually empty bar (Sunday night). Asked for a Rusty Nail, the barman wasn't quite sure but had a good guess and understood immediately.
The pool and gym were very well equipped and included in the room rate.
On the 2nd evening we had a problem with both room keys and had to return to reception. The receptionist re-programmed them and took us back to the room to make sure they worked, a nice touch.
It is a very busy large city centre hotel but was excellently run and very welcoming, it had a warm atmosphere.
If only all hotels were like this!More
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