I've stayed in the River Lee Hotel quite a bit over the last two or three years. I have moved from being delighted with the standards to being increasingly disappointed with it. While prices have seemed to increase, the level of service provision seems to have decreased.
This year I've definitely noticed that the hotel seems to be hosting far more groups of "hen" and "stag" parties, and on a couple of recent visits this has led to a couple of intimidating experiences around the entrance. I would hazard a guess that this isn't unrelated to the fact that I've had a bit of trouble with noise in the early hours too. Needless to say this isn't the kind of experience you want when you're staying in a hotel and it is a real shame that this has crept in to what I thought used to be a nice quiet hotel.
I've also had a couple of bad experiences at check-in. I appreciate that the hotel probably gets a lot of business from tour groups but I firmly believe that independent travellers shouldn't be ignored and treated less favourably simply because they are not part of the more lucrative tour group market. As a repeat visitor I'd like to think that my custom should be valued too! I also don't think you should have to feel like you're haggling in order to get what you've booked as part of a package.
In previous years most times I visited I was given river view rooms. Unfortunately on the last few visits over the last couple of months I have stayed in the (seemingly) smaller rooms at the back of the hotel. These rooms are certainly darker, and many overlook a noisy generator and the wheelie bins in the yard below.
That said, the breakfast is good, and the beds are extremely comfortable!
- Official Description (provided by the hotel):
- The River Lee is the perfect vantage point in the historic quarter and from which to savour all that the city has to offer. The hotel is a superb four-star hotel with a range of facilities and amenities that are second to none. From our superb NRG fitness centre and magnificent Vanilla Browns Spa to the culinary delights of our Weir Bistro and the conviviality of our friendly, local bar, you'll find it all at The River Lee. Truly, The River Lee is the ultimate choice for all that is Cork. ... more less
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- Also Known As:
- Jurys Hotel Cork
- Cork Jurys Hotel