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“Excellent”
Review of The River Lee

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The River Lee
Ranked #2 of 23 Hotels in Cork
Certificate of Excellence
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Excellent”
Reviewed 15 November 2013

I have stayed in this hotel many times…One word…. Superb……
Staff are so friendly they cannot do enough for you….. The bar is lovely food excellent… Rooms are so comfortable very quiet. Location is great 5mins walk from city.. Airport easily accessible 15mins… Bathrobes in room.. Cleaning staff do a great job. so clean and tidy

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruairi O, General Manager at The River Lee, responded to this review, 19 November 2013
Dear Louise B,

Thank you for your lovely review, we were delighted to hear such fantastic comments from our most loyal guests.
You have encompassed everything we're about here. Warm welcome, first class food and service and a location second to none!
We do hope to see you back again soon and thank you again for taking the time to review us

kindest regards,
Ruairi O'Connor
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Lancaster, Pennsylvania
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 November 2013 via mobile

The traffic in Cork was crazy and the construction on every corner did not help. When we checked in and got to our room we completly relaxed immediately. The room was clean, cozy, and so welcoming. We walked just minutes away to find shops and a place to eat. Parking was in the hotels parking garage and you could go right from the garage into the hotel under ground. There was also a sitting area on each floor that had glass walls so you could look out over the city and river. Their breakfast had great variety and did not leave you hungry. My husband said this was his favorite place we stayed while in Ireland. The bathroom had a deep rub on one end and an awesome shower on the other end. The water pressure at every place we have stayed puts the showers back home to shame.

Stayed November 2013, travelled as a couple
Helpful?
Thank Amanda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruairi O, General Manager at The River Lee, responded to this review, 19 November 2013
Dear Amanda D,

Thank you for taking the time to review us so kindly. We genuinely want each and every guests to immediately unwind and relax the very minute they enter our front doors and I'm very pleased to read you experienced this from the moment you checked in.
Customer service and satisfaction is our number one priority here and we appreciate hearing back from guests who have had an enjoyable stay with us.
We definitely hope you and your husband have the opportunity to come back to visit us here at The River Lee Hotel again.

kind regards,
Ruairi O'Connor
General Manager
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Glasgow, United Kingdom
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 14 November 2013

I have just returned from spending a week at the hotel and I dont think there is a better hotel in Cork. There are plenty of hotels in the city but the location I found to be the best you can be amongst the shops, restaurants and bars within minutes. If you are flying into the City then the airport can be easily reached within 20 minutes. One particular plus for the hotel is the free parking which is something you dont often find. The staff are very pleasant, helpful and nothing seems too much bother to assist you. The Rooms are very comfortable, my room had a large king size and an additional three quarter bed. The room was facing the river which could be seen through a large class veranda which in the late summer nights would be the "icing on the cake" for the room. The shower was simply amazing which was in quite a spacious bathroom which included a bath as well as the large separate shower cubicle. The breakfast was self service and you had the option to have a cooked or continental with plenty on offer. The hotel has its own bar which had a pleasant atmosphere every evening which also serves food from a varied menu. When I go back to Cork I will definitely be using this hotel again.

Room Tip: Ask for a River Facing Room.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rixy75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruairi O, General Manager at The River Lee, responded to this review, 19 November 2013
Dear Rixy75,

We are delighted you enjoyed your stay with us. Our guests often comment on our central location our wonderful views onto the city centre and the River Lee - we really are blessed with one of the best location's in town.
I appreciate your comments regarding our staff we are lucky in that a lot of our staff are with us a long time and yes have a genuine interest in our guests comfort and enjoyment.
We hope to see you back again soon and thank you for taking the time to review your stay.
kindest regards,
Ruairi O'Connor
General Manager.
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Cork, Ireland
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 November 2013 via mobile

Really enjoyed our weekend in Cork and the River Lee. Do not miss the breakfast which was superb. Staff were great. The only minor thing I would change would be to make the bar less formal. Overall a great choice for business or pleasure ........

Stayed November 2013, travelled as a couple
Helpful?
Thank Bosity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruairi O, General Manager at The River Lee, responded to this review, 19 November 2013
Dear Bosity,

We are delighted you enjoyed your stay with us. Its fantastic to hear our guests enjoy the wonderful offerings at breakfast- after all breakfast is the most important meal of the day!
Our staff come very highly praised and we're delighted you agree.
You have made a point regarding the bar- thank you- all feedback is appreciated.
We do hope to welcome you back to The River Lee Hotel again in the near future.

kindest regards,
Ruairi O'Connor
General Manager.
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Manchester, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 November 2013

We enjoyed a wonderful long week end In Cork. A lovely city with plenty to do.
The River Lee Hotel made our stay. The staff were extremely welcoming and they will do all they can to make your stay enjoyable, even going that extra mile.
The breakfast choice was outstanding, I particularly enjoyed, the wonderful variety of health foods and homemade breads and cakes as well as the other choices full Irish breakfast and continental styles.
We ate in the restaurant in the evening and the meals were superb.
Our room was very clean as was all the hotel and bed and pillows were lovely and soft.
I cannot fault this hotel.Highly recommended.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ANNE D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruairi O, General Manager at The River Lee, responded to this review, 19 November 2013
Dear Anne D,

Thank you for taking the time to review the River Lee Hotel so favourably on Tripadvisor, we are very glad you enjoyed your stay with us and appreciate your kind comments on our food, service and amenities.
Hopefully we may have the opportunity to welcome you back at another time.

kind regards,
Ruairi O'Connor,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Horsham, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 November 2013

Just back from a few days in delightful Cork and thoroughly enjoyed it. The city is compact and welcoming, with great night life. The River Lee hotel really added to the experience. Firstly it's spacious and modern, but comfortable with great facilities. We stayed on the 5th floor and had a lovely large room with a really comfy bed, easy chairs and all of the comforts you might expect in a top hotel. The bath room was great - really appreciated having a shower cubicle rather than over the bath jobby! Lots of tea/coffee in the room, lovely robes and slippers and it was a joy to come back and chill after being out and about. The rooms were very clean and the chambermaids could not have been more helpful or efficient. The advantage of being on the 5th floor is that you have access to the Executive Lounge which is well stocked with tea, a coffee machine, water, juice and snacks, so you can pop in there anytime to read the paper, watch a wide screen tv or just chill. There is a pool and leisure centre with gym/spinning studio/workout rooms which you can use and this was great. We only had time to use the pool unfortunately, but everything was clean and the pool was larger than we had anticipated. Very helpful staff in there too. We didn't have time to try the hotel spa.
River Lee breakfasts are plentiful and varied and nothing is too much trouble. They will make things for you, though why anyone would need more than the huge range of stuff they have I don't know. Hot food was piping hot and their porridge was delicious, very unusual for a large hotel. You really do not need to eat anything else until suppertime after a River Lee breakfast!
The staff were great all over the hotel. Everyone of them was friendly and very efficient, and everyone smiled and spoke as they passed you by. There is great attention to detail and nothing is too much trouble for anyone. Another thing that we liked was the fact that when we arrived home after a late night in town there was a security person outside the front door checking rooms and names before letting you through the doors. Not that we saw any signs of trouble or felt unsafe at all, in fact quite the contrary (even walking home through the town centre at 1 am) but it was quite reassuring.
We ate in the hotel bar a number of evenings as we usually only wanted one course and the meals were substantial. The restaurant looked nice, but the bar was very friendly and welcoming, with fires and comfy chairs and the food was good and very reasonably priced. They had a special every day and the roast beef that I tried was delicious, substantial and great value for money.
The hotel is only a 5/10 minute stroll from the centre of Cork and quite near the lovely University. It is a one way street in front of the hotel, but there is a bus stop right conveniently nearby if you are coming out from town with luggage or are weary. The whole deal was great value for money (we went on a Daily Telegraph/Secret Escapes arranged break) and I cannot recommend this hotel too highly.

Room Tip: It is worth paying for a room on the 5th (top) floor as not only are the rooms great but it means yo...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruairi O, General Manager at The River Lee, responded to this review, 19 November 2013
Dear Sue K,

Thank you so much for your fantastic account of your stay at The River Lee Hotel. We are flattered you enjoyed the hotel so much as there is so much choice out there. We are pleased to be the best hotel you have stayed in - our wish here is that each guest has a relaxing and enjoyable stay with us and feels welcomed and to that effect we added little touches that help us stand out eg. our wide range of offering at breakfast, our complimentary newspapers and our departure gift of a refreshingly cool bottle of water.
We understand each guest has only a limited time in town so we make sure they get the best out of it!
We do hope you have the opportunity to visit us her again in the near future.
kind regards,
Ruairi O'Connor
General Manager
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Glasgow, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 November 2013

Beautiful room, staff very welcoming and helpful, breakfast outstanding. Excellent location, 5-10mins walk from city centre. Used the pool and spa, very clean, great facilities. Would highly recommend!

Room Tip: 5th floor, facing the river
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jen186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruairi O, General Manager at The River Lee, responded to this review, 19 November 2013
Dear Jen186,

What a lovely review, thank you for sharing. We're please to hear that you enjoyed your stay with us.
Your review means the world to us and we greatly look forward to welcoming you back in what we hope is the near future.
kind regards
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The River Lee

Property: The River Lee
Address: Western Road, Cork, Ireland
Phone Number:
Region: Ireland > Province of Munster > County Cork > Cork > Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cork
#2 Spa Hotel in Cork
#2 Romantic Hotel in Cork
#2 Luxury Hotel in Cork
#2 Family Hotel in Cork
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The River Lee 4*
Number of rooms: 182
Official Description (provided by the hotel):
The River Lee is the perfect vantage point in the historic quarter and from which to savour all that the city has to offer. The hotel is a superb four-star hotel with a range of facilities and amenities that are second to none. From our superb NRG fitness centre and magnificent Vanilla Browns Spa to the culinary delights of our Weir Bistro and the conviviality of our friendly, local bar, you'll find it all at The River Lee. Truly, The River Lee is the ultimate choice for all that is Cork. ... more   less 
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Also Known As:
Jurys Hotel Cork
Cork Jurys Hotel

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