After a fairly faultless journey to Cork we were greeted with an empty desk and a sign saying "if you need any assistance please go next door". So we did, to the next hotel to find someone who would give us the key to our room. I have to say the staff themselves were pleasant and respectful, but possibily unaware that the situation was odd.
This "Guesthouse" describes itself as a "luxury Bed & Breakfast which has been acclaimed by the AA with 4 diamonds and commended for its modern design and luxury details." - I'm not sure whether the AA have been round to stay recently but I could not see any modern design or luxury details. Further I would strongly disagree that the rooms were of a "contemporary design" or that the furniture was "marble." This said, I wasn't particularly bothered by the lack of modernity.
I think the website also overstates the facilities as, there was the standard shower, with rather annoying fabric curtain which draws in when the water is turned on- no "jacuzzi bath" in sight. Perhaps for all the above description you'd be better off in the hotel complex just down the road (I'm not marketing for this hotel BTW).
All the room may be equipped with satellite TV/Radio, however, Ireland would appear to have only 2 channels. This was also not a major problem as I'm not one for watch TV in hotels anyway. However, WiFi would've been a nice touch.
We had a disturbed night's sleep mainly through some kind of staff party going on upstairs and various people pacing the creaking floor boards until the early hours. Rather than being able to request reception to ask for assistance (go next door) - we had to sort it out ourselves. Needless to say the noise didn't quieten down completely and carried on for a further hour.
Not well rested from the noisy night we decided to head for something warm to eat for breakfast, still believing the 4 diamonds AA award.
"Enjoy breakfast in the conservatory. The buffet table provides a selection of cereals, house muesli, fresh fruits and compote. Follow with traditional Irish Breakfast,..."
Not quite - we found out that although there was a conservatory in the guesthouse opposite the reception, breakfast was served in the other hotel next door. This would've been ok on a fine day, but Cork in September has its inclement moments. So we headed next door and entered the tired, rather smelly dining room and tried to find someone. The very courteous waitress asked if we would like the "Full Irish Breakfast" to which we both agreed was a good idea. However when it arrived there was something rather different on our plates that what we'd imagined as "Full Irish" 2 sausages, which I daren't imagine what meat or other substances were made of, bacon, beans, a sour half-cooked tomato and an egg fried in some sort of bad chinese take-away cooking oil (which incidentally was the smell of the dining room in the hotel).
My major criticism of this B&B is that the website is inaccurate; I don't understand how the AA gave 4 diamonds; the bed part was noisy and the breakfast inedible. The staff, pleasant as anything, but despite mentioning several of the issues, were blissfully unaware that this is not how to run a hotel/B&B.
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