We booked a Classic King room as a couple and found it to be modern, spacious and comfortable. The bed was perfect and the room came with a new TV, air conditioning, and plenty of storage. Hairdryer, press, iron and board, coffee and tea were all included. We had a large bathroom with 2 showers and all toiletries, towels etc were replaced daily.
Breakfast was faultless: A full fried breakfast was available, a choice of juices, tea and coffee, breads, cereals, and a cold buffet. Toast, fried eggs, pancakes etc were also easily available on request and the dining room was quiet, clean and comfortable. Plenty of tables available and no waiting involved.
Dinner could have been better. Although the food and drink were excellent, the service was lacking at times and staff were often slow to offer assistance.
The health club and swimming pool (which are included with the price!) are fairly good. The gym, while not particularly big, seems to have a small membership so machines and weights are always available. The pool is small, but again it wasn't particularly busy so this wasn't a problem. Excellent sauna, steam room and jacuzzi at pool-side.
Complaints- The bathroom door(s) in our room didn't close, so the bathroom had to be used with the door ajar.
When the shower was used, a stream of water always made it's way out, across the bathroom floor and flooded a small area of carpet just outside the bathroom door (in the bedroom).
The room's safe couldn't be turned on, and so obviously couldn't be used to store valuables.
The DVD player worked, but the TV didn't seem to have an Av function and so wasn't particularly easy to use.
While the health club was good, there was no water or other drinks on sale and while guests "must wear flip flops" by the swimming pool, no flip flops or other swimming gear could be bought in the hotel.
MOST IMPORTANTLY- We stayed for 3 nights, and on the evening of our 3rd night decided to stay for an extra night as we had enjoyed it so much. When we asked to book a 4th night we were told there weren't any rooms available for the next night.....Yet 10 minutes later we were able to book the same room online through the hotel's website, and the website said there were 5 of this same room available. Still not sure whether we were lied to for some reason, or just misinformed.
Some excellent staff here; The Springboard restaurant manager, the breakfast waiters, Fishers bar staff and particularly one gentleman from Dublin who we bumped into a few times and who's main role seemed to be ensuring that as guests we were well looked after, had everything we needed and knew where everything was and what was available. Brilliant service from this member of staff
Overall a good stay with some mishaps
- Official Description (provided by the hotel):
- A member of The Fota Collection, The Kingsley Hotel is a luxury 4-star Cork hotel with 131 spacious and modern guest rooms, including one handsome penthouse suite, all with modern, contemporary decor with a hint of old-world luxury. On the south side of Cork's iconic River Lee, many rooms offer stunning views of the river, just on the doorstep of the city's University and walking distance from the centre of this bustling city, filled with culture. Ideal for the executive traveller, The Kingsley has substantial and attractive conferencing facilities, with 7 business suites and an elegant function room, The Deane-Woodward Suite, able to cater to a wide variety of needs. The hotel has two unique and inviting restaurants (Fairbanks and The Springboard), an intimate and classic bar (Fishers) and a luxurious Spa and Health Club. The luxury organic Spa at The Kingsley has a world-class Thermal Suite and the Health Club is modern and spacious, with an impressive range of fitness classes and a beautiful and serene pool. During a stay at The Kingsley, visitors can easily access Cork city's top attractions and shopping facilities. The surrounding area provides cultural and entertainment opportunities as well as a wide range of activities ... more less
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