I was in there recently (28th of March) with a friend of mine there was no queue at the time so my friend got served straight away and I was directly behind her money in hand prepared to order when two or three other customers walked in and the member of staff served them first even though I was still waiting to order. I work in a restaurant so I gave her the benefit of the doubt the other people ordered and paid while I still stood there waiting to order. At this stage I was starting to wonder if it was deliberate as you cannot stand directly in front of someone and they still not notice you, she then turned around and proceeded make coffee with her head down.... At this point I just walked out feeling disheartened. Which is a shame because I love your shop and I love your products but this did kind of left a bitter taste in my mouth and I would be hesitant to return. It's a shame and I'll miss your hot chocolate. The girl was maybe slightly taller than average, pony tail, dark hair.
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