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Clayton Hotel Burlington Road
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Reviews (2,906)
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1,148
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Reviewed 1 May 2014

There is a lot of work being carried out in this hotel at the moment and it's clear that when it's completed it will be a lovely hotel. The rooms don't have air conditioning but that's being addressed. Yesterday the sun was very warm coming into the room and it was really needed. The bathroom I had was adequate (only a shower, no bath) and it could have done with a shelf to put shampoo/soap onto. Wifi is free and doesn't need a password so full marks for that. Parking is €5 per night - not so good. The TV in the room is excellent and state of the art. The bar areas are huge as is the breakfast room. The breakfast quality is good too. I will stay again and I am sure it will get better as the improvements they are attempting are very evident.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
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Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this reviewResponded 13 June 2016

Dear guest,

Many thanks for taking the time to share your review of your recent stay. We are grateful for all feedback from guests, as it gives us the opportunity to improve all aspects of our hotel and provide feedback to our team.

I hope we can welcome you back to the hotel in the near future.

Best regards,

DoubleTree by Hilton Burlington Road Dublin
Hotel Contact Details
Main Telephone : +353 ( 0) 1 6185600
General Hotel Email: DUBBU_DT_HOTEL@hilton.com
Reservation Email: DTDublinHotel.Reservations@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

Stayed at the hotel for two nights with the hopes of visiting the shopping center. The hotel is more than just a "short walk away". Had to take the bus back after shopping because it was just to far for a "senior" couple to walk. Food was just ok. A tad overpriced!!!! Just wish it was closer to the center of town!!!!!

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Thank Gypsyjudy73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this reviewResponded 13 June 2016

Dear guest,

Many thanks for taking the time to share your review of your recent stay. We are grateful for all feedback from guests, as it gives us the opportunity to improve all aspects of our hotel and provide feedback to our team.

I hope we can welcome you back to the hotel in the near future.

Best regards,

DoubleTree by Hilton Burlington Road Dublin
Hotel Contact Details
Main Telephone : +353 ( 0) 1 6185600
General Hotel Email: DUBBU_DT_HOTEL@hilton.com
Reservation Email: DTDublinHotel.Reservations@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014 via mobile

A 10 minute walk from the city centre, luxury furnished room, easy to get to from the airport (coach dropped us off right outside hotel), fab facilities, new, smart gym - a perfect stay for us.

The staff were all amazing and couldn't do enough to help. Gave us a cookie on check-in (nice touch), room service brought us cutlery and plates so we could enjoy a takeaway easier one night, reception helped us find attractions in the city, they let us leave our bags there before we left on our last day when we'd checked out and the cleaning fairy visited our room every day whilst we were out and about. It may seem standard to have those things but you soon notice if they aren't present.

We will recommend the Doubletree to anyone going to Dublin and will definitely visit again.

Well done to their lovely team for making our stay fuss free and enjoyable.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
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    • Service
Thank Anna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this reviewResponded 24 February 2015

Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent visit to DoubleTree by Hilton Dublin - Burlington Road.

All the team here at the DoubleTree by Hilton Hotel genuinely care about our guests and they will be delighted that they managed to exceeded your expectations and make your stay a memorable occasion. Your support is greatly valued and I hope we can be a home away from home for you whenever you are in Dublin.

We all look forward to welcoming you back again and thank you again for your continued support.

Yours sincerely,

Jane
Jane Igoe Hotel Administrator, Executive Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

This is a great hotel in a very convenient and quiet location. Rooms are fully soundproofed and the rooms a generous size. Beds very comfortable. Great gym and a decent breakfast. The airport bus stops outside and it is within walking distance of Stephen's Green and Grafton Street.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton
Thank Miriam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this reviewResponded 24 February 2015

Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent visit to DoubleTree by Hilton Dublin - Burlington Road.

All the team here at the DoubleTree by Hilton Hotel genuinely care about our guests and they will be delighted that they managed to exceeded your expectations and make your stay a memorable occasion. Your support is greatly valued and I hope we can be a home away from home for you whenever you are in Dublin.

We all look forward to welcoming you back again and thank you again for your continued support.

Yours sincerely,

Jane
Jane Igoe Hotel Administrator, Executive Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

I've stayed in this Hotel a number of times over the years as its location was always convenient for my meetings, however I usually left the accommodation disappointed. My last visit was a couple of months ago when renovation was still in full swing and most recently stayed this week now its 99% complete. Can only say how satisfied with the service, free good quality WIFI coverage throughout, Gym and rooms. A massive improvement. Only negative is the power of the shower, or lack or power, but that's being picky.

Room Tip: Level 6 rooms are nice and close to the Gym if that's important to you.
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Trevor R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this reviewResponded 13 June 2016

Dear guest,

Many thanks for taking the time to share your review of your recent stay. We are grateful for all feedback from guests, as it gives us the opportunity to improve all aspects of our hotel and provide feedback to our team.

I hope we can welcome you back to the hotel in the near future.

Best regards,

DoubleTree by Hilton Burlington Road Dublin
Hotel Contact Details
Main Telephone : +353 ( 0) 1 6185600
General Hotel Email: DUBBU_DT_HOTEL@hilton.com
Reservation Email: DTDublinHotel.Reservations@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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