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Clayton Hotel Burlington Road
Ranked #55 of 153 Hotels in Dublin
Certificate of Excellence
GreenLeadersBronze level
Toronto, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Early Check In ??”
3 of 5 bubbles Reviewed 4 May 2014

The hotel staff is unaware of the early check in service or rates offered by the Hilton Hotel telephone reservations line so as a result and when you get to the Hotel, your room may not be available and you may have to wait in the lobby for several hours for a room!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nancy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, 13 June 2016
Dear guest,

Many thanks for taking the time to share your review of your recent stay. We are grateful for all feedback from guests, as it gives us the opportunity to improve all aspects of our hotel and provide feedback to our team.

I hope we can welcome you back to the hotel in the near future.

Best regards,

DoubleTree by Hilton Burlington Road Dublin
Hotel Contact Details
Main Telephone : +353 ( 0) 1 6185600
General Hotel Email: DUBBU_DT_HOTEL@hilton.com
Reservation Email: DTDublinHotel.Reservations@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,457 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (357)
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Ireland
Level Contributor
47 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 3 May 2014

A few of us stayed here for 1 night recently. The Car Park is very handy but there is a charge.
We had an issue with a missing booking from Booking.com (2 rooms were booked, only 1 on the Hilton system) and that took quite a while to sort out. The Cookies on checking in were very nice. The bar area is huge, as is the dining area. There is a good selection of beers. The rooms were standard, perfectly clean with a decent shower. Breakfast is ok, nothing great. It is a bit of a walk to the City Centre but Baggot Street is just around the corner. All in all a decent hotel

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Qzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, 13 June 2016
Dear guest,

Many thanks for taking the time to share your review of your recent stay. We are grateful for all feedback from guests, as it gives us the opportunity to improve all aspects of our hotel and provide feedback to our team.

I hope we can welcome you back to the hotel in the near future.

Best regards,

DoubleTree by Hilton Burlington Road Dublin
Hotel Contact Details
Main Telephone : +353 ( 0) 1 6185600
General Hotel Email: DUBBU_DT_HOTEL@hilton.com
Reservation Email: DTDublinHotel.Reservations@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 2 May 2014 via mobile

This hotel was lovely. Rooms were spacious and immaculately clean. Customer service in the hotel was excellent, check in staff were friendly and informative, bar staff were excellent and the cafe staff were particularly nice. Would definitely recommend it & will be back again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Driscollll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, 24 February 2015
Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent visit to DoubleTree by Hilton Dublin - Burlington Road.

All the team here at the DoubleTree by Hilton Hotel genuinely care about our guests and they will be delighted that they managed to exceeded your expectations and make your stay a memorable occasion. Your support is greatly valued and I hope we can be a home away from home for you whenever you are in Dublin.

We all look forward to welcoming you back again and thank you again for your continued support.

Yours sincerely,

Jane
Jane Igoe Hotel Administrator, Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Enniskillen, United Kingdom
Level Contributor
426 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
3 of 5 bubbles Reviewed 1 May 2014

There is a lot of work being carried out in this hotel at the moment and it's clear that when it's completed it will be a lovely hotel. The rooms don't have air conditioning but that's being addressed. Yesterday the sun was very warm coming into the room and it was really needed. The bathroom I had was adequate (only a shower, no bath) and it could have done with a shelf to put shampoo/soap onto. Wifi is free and doesn't need a password so full marks for that. Parking is €5 per night - not so good. The TV in the room is excellent and state of the art. The bar areas are huge as is the breakfast room. The breakfast quality is good too. I will stay again and I am sure it will get better as the improvements they are attempting are very evident.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, 13 June 2016
Dear guest,

Many thanks for taking the time to share your review of your recent stay. We are grateful for all feedback from guests, as it gives us the opportunity to improve all aspects of our hotel and provide feedback to our team.

I hope we can welcome you back to the hotel in the near future.

Best regards,

DoubleTree by Hilton Burlington Road Dublin
Hotel Contact Details
Main Telephone : +353 ( 0) 1 6185600
General Hotel Email: DUBBU_DT_HOTEL@hilton.com
Reservation Email: DTDublinHotel.Reservations@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 30 April 2014

Stayed at the hotel for two nights with the hopes of visiting the shopping center. The hotel is more than just a "short walk away". Had to take the bus back after shopping because it was just to far for a "senior" couple to walk. Food was just ok. A tad overpriced!!!! Just wish it was closer to the center of town!!!!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gypsyjudy73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, 13 June 2016
Dear guest,

Many thanks for taking the time to share your review of your recent stay. We are grateful for all feedback from guests, as it gives us the opportunity to improve all aspects of our hotel and provide feedback to our team.

I hope we can welcome you back to the hotel in the near future.

Best regards,

DoubleTree by Hilton Burlington Road Dublin
Hotel Contact Details
Main Telephone : +353 ( 0) 1 6185600
General Hotel Email: DUBBU_DT_HOTEL@hilton.com
Reservation Email: DTDublinHotel.Reservations@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 30 April 2014 via mobile

A 10 minute walk from the city centre, luxury furnished room, easy to get to from the airport (coach dropped us off right outside hotel), fab facilities, new, smart gym - a perfect stay for us.

The staff were all amazing and couldn't do enough to help. Gave us a cookie on check-in (nice touch), room service brought us cutlery and plates so we could enjoy a takeaway easier one night, reception helped us find attractions in the city, they let us leave our bags there before we left on our last day when we'd checked out and the cleaning fairy visited our room every day whilst we were out and about. It may seem standard to have those things but you soon notice if they aren't present.

We will recommend the Doubletree to anyone going to Dublin and will definitely visit again.

Well done to their lovely team for making our stay fuss free and enjoyable.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, 24 February 2015
Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent visit to DoubleTree by Hilton Dublin - Burlington Road.

All the team here at the DoubleTree by Hilton Hotel genuinely care about our guests and they will be delighted that they managed to exceeded your expectations and make your stay a memorable occasion. Your support is greatly valued and I hope we can be a home away from home for you whenever you are in Dublin.

We all look forward to welcoming you back again and thank you again for your continued support.

Yours sincerely,

Jane
Jane Igoe Hotel Administrator, Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
5 of 5 bubbles Reviewed 30 April 2014

This is a great hotel in a very convenient and quiet location. Rooms are fully soundproofed and the rooms a generous size. Beds very comfortable. Great gym and a decent breakfast. The airport bus stops outside and it is within walking distance of Stephen's Green and Grafton Street.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Miriam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, 24 February 2015
Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent visit to DoubleTree by Hilton Dublin - Burlington Road.

All the team here at the DoubleTree by Hilton Hotel genuinely care about our guests and they will be delighted that they managed to exceeded your expectations and make your stay a memorable occasion. Your support is greatly valued and I hope we can be a home away from home for you whenever you are in Dublin.

We all look forward to welcoming you back again and thank you again for your continued support.

Yours sincerely,

Jane
Jane Igoe Hotel Administrator, Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clayton Hotel Burlington Road

Property: Clayton Hotel Burlington Road
Address: Upper Leeson Street | Dublin 4, Dublin D04A318, Ireland (Formerly DoubleTree by Hilton Hotel Dublin - Burlington Road)
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Green Hotel in Dublin
#31 Business Hotel in Dublin
#36 Family Hotel in Dublin
#36 Luxury Hotel in Dublin
#40 Romantic Hotel in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Clayton Hotel Burlington Road 4*
Number of rooms: 502
Official Description (provided by the hotel):
Built in 1972 and entirely refurbished in 2014, Clayton Hotel Burlington Road is one of the largest and best loved hotels in Dublin. Located a stone’s throw from St. Stephen’s Green and Grafton Street, and within walking distance from the Aviva Stadium and RDS, the hotel holds its reputation as venue of choice for meetings, conference and celebrating special occasions. Guests of Clayton Hotel Burlington Road can expect a first-class experience with excellent staff and state of the art facilities ... more   less 
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Also Known As:
The Burlington Hotel Dublin
Burlington Hotel Dublin
Burlington Dublin

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