Although the room was nice we were disappointed to have had to move at 3.30am due to maintenance works going on outside. Not sure why we were put in that room if they knew the works we're going to be taking place in the middle of the night?
The following morning we had to wait over half an hour for breakfast, we were whilst waiting offered tea or coffee which I thought was nice touch given the wait only to find out we were being charged for it although we would have it free if we were actually having breakfast. When we did get to breakfast then numerous items had run out.
On checking out I told the receptionist that we were disappointed, she said she would speak to the customer relations manager but they weren't there but would make sure they emailed but they haven't.
We then had to wait over half an hour for the car.
Overall a poor experience although I will say all the staff were very friendly and helpful.
- Official Description (provided by the hotel):
- The world famous Shelbourne Hotel is a timeless landmark in the heart of Dublin. Located only 9km from Dublin Airport, The Shelbourne overlooks the magnificent St. Stephen’s Green, and is just seconds from the city’s sights and shops, commerce and culture. But the connection to Ireland’s capital runs far deeper than location. Founded in 1824, The Shelbourne, a Renaissance Hotel is a place where history has been made – the Irish Constitution was drafted, literary masterpieces were penned and society was shaped. Today, as part of the worldwide Renaissance brand, the hotel has been dramatically restored to its full original splendour. Each of the 265 bedrooms are unique, but they all share a sense of charm, style and above all quality…100% Egyptian cotton bedding by Rivolta Carmignani, elegant marble bathrooms with luxury amenities, flat-screen televisions, high speed internet access and climate control. The Shelbourne has 19 beautifully appointed suites, 12 of which are named after famous guests who have stayed at the hotel, such as Princess Grace, John F. Kennedy and Michael Collins and Eamonn De Valera. At the very heart of Dublin’s very best times for almost 200 years, The Shelbourne continues to be the city’s favourite hotel for fine food and drinks in an incomparable environment for generations of Dubliners. The Shelbourne offers a superb choice of dining venues; The Saddle Room, a modern steak and seafood restaurant, The Lord Mayor’s Lounge which serves Dublin’s only true afternoon tea, the renowned Horseshoe Bar and No. 27 Bar & Lounge, the place to see and be seen in Dublin! The hotel features a luxurious Spa offering six treatment rooms, including a suite for two people to share their spa experience together, a manicure and pedicure area as well as an opulent relaxation room. A 17.5m swimming pool, thermal facilities, dance studio and state-of-the-art gymnasium complete the facilities. ... more less
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- Also Known As:
- Shelbourne Hotel Dublin
- Shelbourne Dublin
- The Shelbourne Dublin Renaissance Hotel
- Dublin Hotel Shelbourne