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“Amazing birthday weekend! ”

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The Shelbourne Dublin, A Renaissance Hotel
Ranked #15 of 151 Hotels in Dublin
Belfast, United Kingdom
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Amazing birthday weekend! ”
Reviewed 5 August 2014 via mobile

Have just returned from another wonderful weekend at The Shelbourne.
It was my birthday and the staff made it absolutely magical helping my partner with flowers, cake and wine in my room.... Not to mention a gorgeous little Shelbourne teddy bear!
A special thanks to Jane for taking such good care of us. This isn't confined to this weekend, she always does! Fantastic front of house!
Also thanks to the fabulous lady in guest relations from Lisbon. Unfortunately her name has escaped me but she did an amazing job of keeping everything a surprise for me!
Can't wait to return ASAP!

Stayed August 2014
Helpful?
2 Thank Highheeledlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, 8 August 2014
Dear Guest,

Thank you taking the time to write such wonderful comments about you stays with us at The Shelbourne Hotel.

Jane and Barbara were delighted to read your fantastic comments. It was a pleasure to take care of you on such a special occasion. The team at The Shelbourne pride ourselves on creating occasions that you will always remember and would like to thank you for choosing us to celebrate with you.

The team and I are already looking forward to your next visit. If we can assist in any future reservations, please feel free to contact Barbara or myself at:
rhi.dubbr.guest.relations@renaissancehotels.com
Best Regards

Sophie Hird
Guest Relations Executive
rhi.dubbr.guest.relations@renaissancehotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (634)
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Cork
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 August 2014

We stayed here in March and we weren't bowled over by this hotel. The room was somewhat disappointing for the amount being charged - it was more like 3-star standard with respect to décor - however, it was clean and comfortable. Breakfast was ok, I can't be any more enthusiastic than that. We were shunted upstairs as the breakfast room was full and the food was in heated trays, it just wasn't very appetising. The staff are more than a little bit snooty and the bar heaves with pretentious 'locals'.
That said, the location is fantastic and the concierge was very helpful in booking & recommending restaurants, of which there are an abundance within walking distance.
It was fine but The Merrion is streets ahead.

  • Stayed March 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank trp_advsr_mmbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, 8 August 2014
Dear Guest,

Thank you for taking the time to write about your stay with us at The Shelbourne Hotel. Your feedback is appreciated and feel is an excellent tool for our hotel team to learn more about our guests' experiences and ensure we continually seek to create the highest standards of service in all aspects of our guests' stay.

I am unable to locate your exact reservation and would ask you to contact me directly with your booking details in order for me to fully investigate the aspects of the stay you highlighted.

I will look forward to hearing from you.

Best Regards

Sophie Hird
rhi.dubbr.guest.relations@renaissancehotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Dublin, Ireland
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 August 2014

The Shelbourne is the “Grande Dame” of the hospitality scene in Dublin as it approaches 190 years of continuous service. It has hosted Princesses and Presidents, Captains of Industry and Sport, Rappers and Rock’nRollers. It underwent a recent radical refurbishment and now presents as a luxury property in the style of a European Grand Hotel with clever local touches and a pervasive sense of Irishness.

Nowhere is this more evident than The Constitution Room, a glorious space to the front of the building, overlooking St Stephen’s Green where between February and May 1922 Michael Collins and others of the nascent Irish Free State painstakingly drafted the parameters of what it would mean to be a citizen of Ireland. Yvonne Donohoe, Director of Sales and Marketing at the hotel, arranged for Denis, learned historian and Head Concierge at the Hotel, to walk us back through 190 years of the hotel’s history. It was indeed a privilege to sit on the very seats used by our drafting forefathers and to listed to an entirely compelling account of the vicissitudes of our history, peppered with some amusing aphorisms. When relating a story connected with Princess Grace who was given the option of avoiding the adoring crowds by exiting discretely out the back door Denis intoned "Every good hotel has a front door. Every great hotel has a back door".

Dinner, served under the watchful eye of Francois, was spectacular, drawing on locally sourced produce but presenting it with true artistic panache and brio. My picture of the painterly Clare Island Turf Smoked Salmon with Castletownbere Crab and Tempura Prawn was retweeted many times. Throughout dinner conversation flowed easily as we listened to gentle sounds of slow Irish airs and poignant operatic arias played gracefuly on concert harp. It was a moment to treasure, a moment from which great memories are forged and, ultimately, a moment that’s often the tipping point for planners as the weight up the pros and cons of the destinations under selection. See more at: http://padraicino.com/dublin-incentives-great-site-inspection/#sthash.ZWwBty79.dpuf

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Padraicino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, 8 August 2014
Dear Guest,

Thank you for taking the time to review your recent stays with us at The Shelbourne Hotel. I am delighted to read that The Shelbourne has been your first choice hotel when travelling to Dublin.

The saddle Room team will be enamoured at your kind words and will serve as a great motivator. If I can assist you in the future with reservations, it would be my pleasure to personally look after these details for you.

Please feel free to contact me directly.

Best Regards

Sophie Hird
rhi.dubbr.guest.relations@renaissancehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 August 2014

I treated my mother to afternoon tea. The whole experience was great! Sandwiches are delicious, so are the scones and bread! The only downside for me was the desserts. I don't like mousse and it was in them all. I asked if there was anything else but they only have a set menu. I didn't let this spoil it as it was such a lovely way to spend an afternoon!

  • Stayed July 2014, travelled with family
    • Service
Helpful?
1 Thank Annie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, 8 August 2014
Dear Guest,

Thank you for taking the time to review your recent experience for Afternoon Tea in the Shelbourne Hotel. It was a pleasure to read such great feedback and and Katie our Executive Pastry Chef was delighted with your comments.

I am pleased you had an enjoyable afternoon, the team and I are looking forward to welcoming you back to The Shelbourne in the near future.

Best Regards

Sophie Hird
GHuest Relations Executive
rhi.dubbr.guest.relations@reaissancehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan, Puerto Rico
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 4 August 2014

I have stayed at the this :grande dame" twice while visiting in Dublin. It is a beautiful property, perfectly located right across St. Stephen's Green (Dublin's "Central Park") and very close to major attractions such as Temple Bar, Trinity College, and Grafton Street. The hotel itself offers wonderful accommodations and lots of history.

  • Stayed October 2013, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank MiguelLVargas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, 6 August 2014
Dear Guest,

Thank you for taking the time to review your recent stay at The Shelbourne Hotel.
I am pleased that you enjoyed your stay and the location added to your enjoyment.

On you next visit to Dublin I would like to invite you to contact me directly as it would be my pleasure to assist with any future reservations,
Best Wishes,
Yasmin Bergin
Guest Relations Executive
rhi.dubbr.guest.relations@renaissancehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wheaton, Illinois
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 August 2014 via mobile

My family (2 adults. 2 boys under 12 and one grandmother) stayed at this grand hotel right across from St Stephen's Green. The staff were friendly, knowledgeable and helpful. The rooms were spacious and lovely. The location was perfectly close to everything. The hop on-hop off bus stops directly across the street. The beds are VERY soft and might be troublesome for anyone with a sensitive back. I would stay here again

Stayed August 2014, travelled with family
Helpful?
1 Thank EDufty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, 6 August 2014
Dear Mr and Mrs Dufty,

Thank you for taking the time to review your recent stay at The Shelbourne Hotel.
It was a delight to look after you and your family. I am pleased that you enjoyed your stay and the location added to your enjoyment.

On you next visit to Dublin I would like to invite you to contact me directly as it would be my pleasure to assist with any future reservations,

Best Wishes,
Yasmin Bergin
Guest Relations Executive
rhi.dubbr.guest.relations@renaissancehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 August 2014

The 'Old Lady of the Green' aka the Shelbourne is one of Ireland's leading hotels. It is situated right in the heart of the city on St. Stephen's Green. It has all the facilities of a modern 5 star hotel and with perhaps an element of pretentiousness from staff and customers alike - but then it is an iconic place.

I've stayed both in a standard and superior room and they are both very comfortable. Wifi is free and the breakfast is excellent - however if seated in the bar for breakfast make sure to checkout the main breakfast area for more options which were not available in the bar area.

Pre-theatre meals in the Saddle Room are reasonable value and very tasty. The spa and pool are superb and excellent for a city hotel. All in all a real treat and something for everyone's bucket list.

Room Tip: Stay in the old part of the hotel. To get a view you have to book an upgraded room.
See more room tips
Green Features: Didn't care too much as this was a real luxury visit.
  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GerryH007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, 6 August 2014
Dear Guest,

Thank you for taking the time to review your recent stay at The Shelbourne Hotel.
It was a pleasure to look after you on your recent stay; I will pass your kind words onto the Spa and the Saddle Room Restaurant.

On your next visit to The Shelbourne hotel please do not hesitate to contact me directly as I would be delighted to assist.

Best Wishes,
Yasmin Bergin
Guest Relations Executive
rhi.dubbr.guest.relations@renaissancehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Shelbourne Dublin, A Renaissance Hotel

Property: The Shelbourne Dublin, A Renaissance Hotel
Address: 27 St. Stephen's Green, Dublin Dublin 2, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Dublin
#7 Business Hotel in Dublin
#11 Romantic Hotel in Dublin
#14 Luxury Hotel in Dublin
#15 Family Hotel in Dublin
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Shelbourne Dublin, A Renaissance Hotel 5*
Number of rooms: 265
Official Description (provided by the hotel):
The world famous Shelbourne Hotel is a timeless landmark in the heart of Dublin. Located only 9km from Dublin Airport, The Shelbourne overlooks the magnificent St. Stephen’s Green, and is just seconds from the city’s sights and shops, commerce and culture. But the connection to Ireland’s capital runs far deeper than location. Founded in 1824, The Shelbourne, a Renaissance Hotel is a place where history has been made – the Irish Constitution was drafted, literary masterpieces were penned and society was shaped. Today, as part of the worldwide Renaissance brand, the hotel has been dramatically restored to its full original splendour. Each of the 265 bedrooms are unique, but they all share a sense of charm, style and above all quality…100% Egyptian cotton bedding by Rivolta Carmignani, elegant marble bathrooms with luxury amenities, flat-screen televisions, high speed internet access and climate control. The Shelbourne has 19 beautifully appointed suites, 12 of which are named after famous guests who have stayed at the hotel, such as Princess Grace, John F. Kennedy and Michael Collins and Eamonn De Valera. At the very heart of Dublin’s very best times for almost 200 years, The Shelbourne continues to be the city’s favourite hotel for fine food and drinks in an incomparable environment for generations of Dubliners. The Shelbourne offers a superb choice of dining venues; The Saddle Room, a modern steak and seafood restaurant, The Lord Mayor’s Lounge which serves Dublin’s only true afternoon tea, the renowned Horseshoe Bar and No. 27 Bar & Lounge, the place to see and be seen in Dublin! The hotel features a luxurious Spa offering six treatment rooms, including a suite for two people to share their spa experience together, a manicure and pedicure area as well as an opulent relaxation room. A 17.5m swimming pool, thermal facilities, dance studio and state-of-the-art gymnasium complete the facilities. ... more   less 
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Also Known As:
Shelbourne Hotel Dublin
Shelbourne Dublin
The Shelbourne Dublin Renaissance Hotel
Dublin Hotel Shelbourne

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