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Reviewed 21 February 2017

The Location of the Hotel is one of the best in the city,
the decor is very beautiful,opulent and well maintained.
The Room is spacious and comfortable and the Staff is friendly.
The Only things i did not like in the hotel : as the hotel is a historic one
it is full of tourists, and outsiders that go there for a coffee or something only for
the picture, but it is not like 5 or 10 people it is a lot of them.
And you have to pay for Sparkling water in the breakfast... shame on you Renassaince.

Date of stay: February 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
2  Thank abdog664
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aidan_Dempsey, Manager at The Shelbourne, Autograph Collection, responded to this reviewResponded 1 March 2017

Dear ABDO G

Thank you for taking the time to share this feedback on your recent stay with us.

I am pleased to read that you enjoyed our spacious rooms and your very kind words regarding our friendly associates are much appreciated.

Please rest assured that your constrictive criticism has also been shared amongst all of the relevant management here at the hotel.

I hope we have the opportunity to welcome you back again in the near future.

Kind Regards
Aidan Dempsey
Hotel Manager

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Reviewed 20 February 2017 via mobile

Beautiful hotel inside and out, staff were so nice from start to finish!! The only downside was they tried to overcharge for our room which we settled on a price, we were being charged for our dinner which was included, that was sorted, next morning we were being charged again for our dinner, this really annoyed us!! But over all a lovely hote

Date of stay: January 2017
Trip type: Travelled as a couple
1  Thank cmccork86
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aidan_Dempsey, Manager at The Shelbourne, Autograph Collection, responded to this reviewResponded 1 March 2017

Dear cmccork86,

Thank you for taking the time to review your recent one night stay in the Shelbourne.
I am glad to hear you had a lovely time with us and thank you for your lovely feedback regarding our staff.
In relation to your billing experience please accept my apology for this inconvenience on this occasion and I will make sure to share your feedback with the appropriate team.

We look forward to welcoming you back soon.

Warm Regards,
Aidan Dempsey

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Reviewed 20 February 2017

What a wonderful experience to stay at this hotel! It was absolutely wonderful, we spent a lot of our time here because we loved the loved the lobby resturatant and the lobby bars.It was old and completely in sync with the feel of Dublin. Rooms were lovely, great beds and sheets. Great bathroom. Close to all the sights. Great views of the park across the steet!

Room tip: Ask for a park view!
Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank LauraH603
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aidan_Dempsey, Manager at The Shelbourne, Autograph Collection, responded to this reviewResponded 1 March 2017

Dear Laura H

Thank you for taking the time to share this wonderful feedback with the Trip advisor community.

The entire team here at The Shelbourne will be delighted to read you had such an enjoyable stay and you enjoyed our magnificent views of Stephen's Green.

I hope we have the opportunity to welcome you back again in the near future.

Kind Regards
Aidan Dempsey
Hotel Manager

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Reviewed 18 February 2017 via mobile

Lovely inside out. Ideal location. Very central. Food excellent. Staff superb. Room was perfect. The bedding was crisp and cozy. Bathroom spotless and great tub. Perfect after long flight. Quiet. Great room service. Nice to take walk across street at St Stephens Green. Will definitely be back to stay in this historic hotel.

Date of stay: February 2017
Trip type: Travelled solo
1  Thank mjshea0223
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aidan_Dempsey, Manager at The Shelbourne, Autograph Collection, responded to this reviewResponded 1 March 2017

Dear Trip advisor member,

Thank you for taking the time to share this wonderful feedback with the Trip advisor community.

The entire team here at The Shelbourne will be delighted to read you had such a pleasant stay.

Here at The Shelbourne we pride ourselves on our exemplary customer service so I am pleased that your experience was reflective of this.

I hope we have the opportunity to welcome you back again in the near future.

Kind Regards
Aidan Dempsey
Hotel Manager

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Reviewed 17 February 2017

My wife and I visited the hotel for a few drinks before dinner. We had a very pleasant evening. We were very well looked after and my wife enjoyed the expertly prepared cocktails. A nice comfortable ambience

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Brian C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aidan_Dempsey, Manager at The Shelbourne, Autograph Collection, responded to this reviewResponded 1 March 2017

Dear Brian C

Thank you for taking the time to share this wonderful feedback with the Trip advisor community.

The entire team here at The Shelbourne will be delighted to read you had such a pleasant stay and we could give you and your wife a memorable Valentine's Day experience.

I hope we have the opportunity to welcome you back again in the near future.

Kind Regards
Aidan Dempsey
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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