I stayed at the Mercantile whilst in Dublin for business. It's a really quirky little place, which usually I love, and all the 'public' areas are pretty cool looking (if a little worn). On arrival I was greeted by the lovely receptionist who was very helpful and checked me in quickly as I was running late. In terms of location, geographically it's great. I was participating in a conference at Dublin Castle which is a 3 minute walk.
I didn't pay much attention to my room when I dropped my bag, but when I returned after dinner (about 10pm) I realised that there were only two main lights (one in the bathroom, one in the hall by the door). There was a small lamp by the bed but it wasn't sufficient to read by. I also noticed that there was some peeling wallpaper both in the bedroom and the bathroom (see pictures). The decor was dated and there were only two pillows on the bed which was fine for me but not really enough of there are two of you. Also, the bed wasn't made properly (the sheet wasn't tucked under the mattress) so I had to do that myself. These are all things I can live with, but the real downside was the noise. Because the front of the hotel faces on to Dame Street, it was extremely noisy. For those who don't know Dublin, Dame Street is one of the main thoroughfares so although it's excellent for exploring the city, if you want a good night's sleep I'd recommend you look at another hotel.
The breakfast in the morning was great. Service was a bit slow (despite not being busy), but when it arrived it was lovely. They make everything to order and all their bread is homemade and fresh daily.
In summary, this is an ok hotel in a great location with lovely staff but if you want peace and quiet and 4 star quality decor/rooms then go somewhere else.
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