On arrival the desk staff was very friendly but on return from a concert we were faced with the rudest barman / night porter I have ever come across. The doors were clearly locked when we used our key card to get in & he barked at us saying we were doing it wrong. He then refused to serve all but one of us at the bar & would not allow any charges to be put on the room. I had booked the room online & when I asked for a copy of my booking I was horrifed that all my credit card details were on the booking and the same barman had access to print it off. In my profession I practically live out of hotels and can honestly say I have never ever been treated in such a rude and disgusting manner. The rooms are very run down and nothing like what's shown on their website with high noise levels which you might excuse for a good location. Stay well clear of this place.
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