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“Get Married at the Merrion!”
Review of The Merrion Hotel

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The Merrion Hotel
Ranked #1 of 151 Hotels in Dublin
Certificate of Excellence
Melbourne, Australia
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Get Married at the Merrion!”
Reviewed 1 November 2012

We got married at the Merrion in October 2012.

I cannot recommend this hotel enough to have a wedding in. I do not have a single complaint about the Merrion, including both the wedding preparation and the wedding day itself. We live in Australia, so the vast majority of decisions were made by email.

We were looking for a couple of things: a hotel that could handle all the finer details as we weren't around, a good meal (my husband is a food snob, and really wanted a restaurant wedding, but it wasn't practical for us), and somewhere that my young nieces and nephews (we had 15 young children at the wedding) would be made welcome.

We investigated a number of hotels known to have good restaurants and found that the Merrion was by far the most service-driven. Even in early conversations, when we were just enquiring, no amount of questioning was too much for them, the event manager answered all emails immediately and with great patience. The hotel was clearly very flexible about accommodating what we want, and very welcoming of children. The most interesting thing was that they were the most reasonably priced too, when the whole package was considered.

The things we were most pleased with:

1. Our Event Manager, Jana, was just superb. I was able to arrive in Ireland a few days before the wedding with everything organised, nothing was too much for her. I also particularly appreciated that she accommodated everything we wanted, but if I was totally wrong she said so!

2. The service of other staff beforehand, and on the day. All guests were treated wonderfully, on the day itself, nothing went wrong whatsoever. There was always a staff member around when any little thing arose.

3. The flexibility of staff in e.g. allowing my father in law to use their wheelchair around Dublin.

4. The complete lack of pretention of the staff. All staying guests were treated very warmly.

5. The reliability of everything; if a staff member said they would do something, it happened exactly as promised.

6. The wonderful food at the meal and throughout our stay, really consistently high quality.

7. The kids had a wonderful time, and really enjoyed their dinner, and the cupcakes prepared by the pastry chef.

8. The accommodation quality; we were devastated to be leaving, we can't wait to stay there again.

9. My in-laws used the spa the day before and said it was great.

10. The bill. While it's obviously not cheap, it was not at all as expensive as we thought it might be; All prices were explained when we first enquired, there were no hidden costs at all.

It really was as good a wedding as we could have hoped for, what more can you ask for?

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank CFLDI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this review, 21 November 2012
Dear CFLDI,

Many thanks for the fantastic review posted recently and for taking the time to share your experience with us.

On behalf of everybody here, thank you for your very kind comments about the team here at The Merrion. My colleague Jana was delighted to read your comments also and I must say we are so proud that you and your guests had such a great time with us on what was the most special of occasions. I must say it really makes it all worthwhile when somebody enjoys a visit as much as you did and thank you so much for taking the time and trouble to post it; we all greatly appreciate it.

I hope it is not too long before we have the pleasure of welcoming you back again, perhaps for your anniversary!

Yours sincerely,

Peter Mac Cann
General Manager
Report response as inappropriate
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Traveller tips help you choose the right room.   Room tips (586)
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English first
Killarney, Ireland
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 October 2012

Recently promoted at work, this was a treat for me, and for my wife for putting up with me through the late nights, early mornings and 7 day weeks!! The hard work, it paid off and the reward of a luxury stay was also worth it. Very centrally located near the shopping district of Grafton Street and St. Stephens Green, we arrived on the eve of the Dublin City Marathon. The area near hotel was busy but bags taken and car parked by the concierge immediately took the pressure of worrying about parking and hauling bags. Special mention to Ramona at reception, quickly completing our check-in and showing us personally to our room. From the outset the level of personal attention given by the staff was amazing. The room was luxurious, with all trimmings laid on, and a complimentary bottle of Champagne!!, the usual comfortable bed, extra pillows tea/coffee making, toiletries etc, and then some more, slippers, bath robes, umbrellas, mini bar, sweets, crisps, chocolate, turn down service, complimentary paper....... and on it goes. Our stay included dinner and breakfast, both of which I recommend. Even the A-La-Carte dinner menu was terrific. Staff again in the restaurant were very professional and friendly. No request would become an issue!! Food was delicious, cooked to perfection. I love my food and it was great to get a menu that had choices you would not see elsewhere. Breakfast again was great with a cooked breakfast and buffet style both served. Morning staff were again friendly and very professional. We were fortunate to have Ramona deal with our check out. Because of marathon we could not get our car out but the hotel were more than willing to assist later in the day when we came back from shopping. Overall I would give The Merrion Hotel 100/10. Yes 100/10!! ;-) It is not just because of the hotel and facilities or location, but it was definitely made by the friendly, professional staff. Mr. McCann, Manager, well done to you and your staff.

Room Tip: Select a garden view room if available, the hotel has a fantastic city garden!
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  • Stayed October 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank NariekYelworc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this review, 21 November 2012
Dear NariekYelwork,

Many thanks for the absolutely wonderful review posted recently and for taking the time to share your experience with us.

On behalf of everybody here, thank you for your very kind comments about the team here at The Merrion. I must say we get a great “buzz” when we read comments like yours; it really makes it all worthwhile when somebody enjoys a visit as much as you did. We are honoured that you chose to stay at The Merrion for your special treat and I wish you many congratulations on your recent promotion!

I hope it is not too long before we have the pleasure of welcoming you back again.

Yours sincerely,

Peter Mac Cann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 October 2012

From the moment of arrival, the service is impeccable and friendly. When we had a question, the staff went out of their way to answer the question and, if necessary, walk us to where we needed to be. The hotel is very well kept and rooms quiet--which is very important to us. When we return to Dublin, and we intend to, this is definitely where we'll stay. Forgot to add that service in the restaurant was just as attentitive.

Can't beat the location for walking around the city--just needed a taxi one day to get out to a site we wanted to visit.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank citygirlseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this review, 21 November 2012
Dear citygirlseattle,

Many thanks for the lovely review posted recently and for taking the time to share your experience with us.

We really do appreciate you taking the time and trouble to post it and I hope it is not too long before we have the privilege of welcoming you back again.

Yours sincerely,

Peter Mac Cann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 October 2012

Had a one night stay to celebrate my wife's birthday. As mentioned in other reviews the staff were very professional but extremely friendly. Our package included dinner and breakfast both of which were excellent. In addition to this the afternoon Champagne (also included in our package) went down a treat! This was accompanied by two bunches of grapes with Happy Birthday written in chocolate on the plate. The same sentiments were again written in chocolate on my wife's desert during dinner. Great touches. It was just perfect! We will certainly be returning.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank JamesR_67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this review, 21 November 2012
Dear James_R_67,

Many thanks for the fantastic review posted recently and for taking the time to share your experience with us.

On behalf of everybody here, thank you for your very kind comments. I am delighted that your wife’s birthday with us was an enjoyable and memorable occasion.

I hope it is not too long before we have the privilege of welcoming you back again for your next special occasion!

Yours sincerely,

Peter Mac Cann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. John's, Antigua
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 28 October 2012

We came here for a quality stay and to be close to the Dublin Marathon. We were extremely surprised to see our choice was the right one when we arrived. First class location, service and attention to detail from the doorman, concierge, reception staff and bellman. The room was extremely clean, comfortable and wished for only a kettle as I needed boiling water for a Lemsip. Room service were happy to oblige. The beds are comfortable, the quality throughout, attention to detail and high level of service. If you want to spoil yourself in Dublin, stay here. We'll return and tell everyone about it.

Room Tip: From what I saw, all rooms are excellent. Get one that overlooks the garden.
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank evergreen36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this review, 21 November 2012
Dear evergreen36,

Many thanks for the lovely review posted recently and for your very kind comments which I am pleased to hear you are sharing with your family and friends!

I was delighted to read how much you enjoyed your stay over the Marathon Weekend and I have shared them with all the team here at the Hotel.

We hope to see you back for next year’s Marathon!

Yours sincerely,

Peter Mac Cann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
N Ireland
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 October 2012

Spent a night at the hotel in order to visit Restaurant Patrick Guilbaud. Stayed in a deluxe room which was spacious and beautifully appointed with a view overlooking the garden. The room was equipped with a large tv and Bose radio, the sofa and chair were very comfortable. It was a lovely place to relax before dinner and after breakfast while reading the complimentary newspaper. The bathroom was large and well equipped and to the standard one would expect for such a hotel. Both bars in the hotel are pleasant places to relax, my own preference is the Cellar Bar which is exactly that-a cellar. The spa has a good easily accessible swimming pool and steam room as well as a small gym. The staff throughout were courteous and helpful and always on hand. As the title states, the hotel exudes old style understated elegance and we hope to visit again for another special treat.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trekfinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this review, 21 November 2012
Dear trekfinder,

Many thanks for the wonderful review posted recently and for taking the time to share your experience with us.

On behalf of everybody here, thank you for your very kind comments about all aspects of your stay here at The Merrion. It is very satisfying for all the team here when we read comments like yours as it really makes it all worthwhile when somebody enjoys a visit as much as you did.

I hope it is not too long before we have the pleasure of welcoming you back again.

Yours sincerely,

Peter Mac Cann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NJ
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 October 2012

We spent two nights in October at the Merrion Hotel in a deluxe room in the main house. Our stay included breakfast. The bed was comfortable and the room was very clean. The bathroom while not huge, was of a comfortable size and was also very clean. Our room had a sitting area and I felt comfortable sitting on all of the soft surfaces. The food at breakfast was varied and good. Our stay included a Friday and Saturday night stay and the hotel was quite busy. The staff was friendly and helpful. I would definitely stay at this hotel again.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KarenPNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this review, 21 November 2012
Dear Karen PNJ,

Many thanks for the lovely review posted recently and for taking the time to share your experience with us.

We really do appreciate you taking the time and trouble to post it. I hope it is not too long before we have the privilege of welcoming you back again.
Yours sincerely,

Peter Mac Cann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Merrion Hotel

Property: The Merrion Hotel
Address: Upper Merrion Street, Dublin 2, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 151 Hotels in Dublin
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Merrion Hotel 5*
Number of rooms: 142
Official Description (provided by the hotel):
The Merrion, created from four Georgian townhouses, is located in the city centre opposite government buildings. Many of the 142 bedrooms and suites overlook period landscaped gardens. Guests can dine in the 2-star Michelin restaurant Patrick Guilbaud or The Cellar Restaurant and Bar. The intimate No 23 cocktail bar waits as does the Tethra Spa which boasts an 18m pool, steam room, fully equipped gymnasium and two private treatment rooms. The Merrion offers six private dining and meeting rooms. ... more   less 
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