Let me begin my review by putting my rating in context – I would’ve been inclined to offer a further half star rating if this was available. My husband thinks the hotel deserves more. As with every review it is subjective.
There are a number of factors which affected the quality of my stay and these are the reasons why I am marking the Merrion down. However I always endeavour to provide a balanced review and have listed some positives attributes in addition, to enable you to make an informed choice.
Firstly – the negatives.
1. Room temperature. We were blessed with blue skies and temperatures sitting in the early 20’s during our stay, and am certain that the room temperature would have been ideal over a cooler period. On the first night we used the air con, and found this did little to alleviate the heat. The unit was also incredibly noisy. We then requested a freestanding cooling fan for our room, which was delivered promptly. On the second and subsequent nights we used this and opened the windows. This was better but still greatly impacted on our sleep quality.
2. Each morning we were awoken by the sound of doors banging shut from other rooms along our corridor. This problem would be eradicated if the doors were fitted with a soft hinge function, and would greatly reduce noise.
3. Vegetarian dining at the cellar bar resturant. The two options of soup or salad are uninspiring. Further consideration of vegetarian dining would have been appreciated.
4. Stairs. The lifts project a very opulent image, the stairs are less aesthetically pleasing. Some guests prefer to use the stairs and some tender loving care in this area of the hotel would make them more visually appealing and in keeping with the rest of the hotel, as opposed to being starkly functional.
5. Gardens. The gardens are immaculately kept and a credit to the hotel. However, given the nice weather we were often frustrated that the rear section was cordoned off for functions.
6. Toilet brush. Some 5*hotels provide them, most don’t. Personally I do not feel comfortable leaving this for housekeeping to address.
7. Although I was decently dressed in casual attire I did feel as though I was being judged by some of the guests and therefore did not feel comfortable spending much time in the public areas of the hotel. There was an air of pretention.
Secondly - the positives –
1. The room was spotlessly clean, as was the Merrion. You will not fault the standard of cleanliness.
2. Professional and courteous customer service.
3. Good central location – a 5minute walk from Grafton Street, Saint Stephen’s Green, City Bus Tours etc. In short – all amenities that you would require for a city break.
4. Wonderful indoor 18m pool and steam room. Well worth a visit! Would recommend.
5. Beautifully tended grounds.
6. Complimentary water provided in room daily.
7. Bowls of apples dotted around the vicinity. Nice thoughtful touch.
- Official Description (provided by the hotel):
- The Merrion, created from four Georgian townhouses, is located in the city centre opposite government buildings. Many of the 142 bedrooms and suites overlook period landscaped gardens. Guests can dine in the 2-star Michelin restaurant Patrick Guilbaud or The Cellar Restaurant and Bar. The intimate No 23 cocktail bar waits as does the Tethra Spa which boasts an 18m pool, steam room, fully equipped gymnasium and two private treatment rooms. The Merrion offers six private dining and meeting rooms. ... more less
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