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“Love at first bite!”

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The Morrison, a DoubleTree by Hilton Hotel
Ranked #8 of 153 Hotels in Dublin
Melbourne, Australia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Love at first bite!”
5 of 5 bubbles Reviewed 16 February 2014 via mobile

.... First bite of our chocolate cookie! Staff were really helpful and friendly. The rooms are stunning modern, attractive, and have all the mod cons you require. Perfectly located for everything you'd need in Dublin including Temple Bar and the shopping district! Only downside is that the room faced onto a main road and it was a tad noisy but nothing too bad. Would stay again!

Stayed January 2014, travelled with friends
Helpful?
Thank Karl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionOC13, Guest Relations Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this review, 22 February 2014
Dear Karl B,

Thank you for your review of the Morrison Hotel, we appreciate the time it takes to post a review.

I was delighted to read that you enjoyed your stay with us, in particular that you liked our new decor. We underwent a full refurbishment this time last year and we are continuously working to maintain the hotel to the very highest of standards.

I am also glad you enjoyed our location also, we are very fortunate to be so centrally located, within walking distance of almost all tourist attractions and shopping areas in the city.

I am very sorry you had some noise issues from traffic on the quays, should you be returning to us please do not hesitate to request a quiet room with an inner courtyard view or to have a higher floor. We are lucky that we do not generally have noise issues however if you do experience noise issues our front desk team would be happy to assist you in moving to another room and can be contacted 24 hours.

Thank you again for your time and we look forward to seeing you again soon,

Kindest Regards,

Marion O Connor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Stoke on trent
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 15 February 2014 via mobile

When we arrived at the hotel we looked at the outside and thought oh dear! However as soon as we got inside we completely changed our opinions. Inside the hotel staff are very friendly and helpful, the reception and whole of the hotel are spotless. Most rooms have been recently renovated and are very modern.
Overall we were very impressed, don't let the outside appearance put you off

Stayed February 2014, travelled as a couple
Helpful?
Thank Karl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionOC13, Guest Relations Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this review, 22 February 2014
Dear Karl P,

Thank you for taking the time to post a review about your stay at The Morrison Hotel.

It was lovely to read that you found our staff friendly and helpful, our team works hard to provide excellent customer service so I will be sure to pass on your compliments.
Thank you also for mentioning that you found the hotel to be spotless, our accommodation team are continuously working to maintain a very high standard and so they will be delighted to read your review.

The hotel underwent a full refurbishment last year and I am glad you liked the new decor, as you mentioned it is quite modern yet we feel it is also comfortable and we provide all amenities we feel a guest may need during their stay.

Thank you again for your time and we hope to welcome you back very soon,

Kind Regards,

Marion O Connor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
191 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 15 February 2014 via mobile

This location is great. Close to shopping, close to temple bar, a short walk to Guinness and janesons, the castle and the cathedral, can't beat it. The staff is friendly and helpful, music in the bar on some nights. The only drawback is the breakfast eggs either runny or overlooked omelette.

Stayed February 2014, travelled as a couple
Helpful?
Thank Ted R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionOC13, Guest Relations Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this review, 22 February 2014
Dear Ted R,

Thank you for taking the time to post about your experience with us, we appreciate your feedback.

I am so glad you enjoyed the location of the hotel, we are very luck to be so centrally located and within walking distance of all the major attractions Dublin has to offer, as you so kindly mentioned. Thank you also for mentioning our staff, we work hard as a team to provide excellent customer service so I will be sure to pass on your comments. Our bar, Quay 14, does indeed have live music every Friday and Saturday night and I hope you enjoyed it.

Regarding the eggs, I have passed your comments onto our chef to investigate further, we generally receive very good feedback from breakfast and so I am sorry you were disappointed with the eggs, please, if you are returning to us, be sure to mention any issues to the breakfast staff who will be more than happy to assist you with any requests.

Again thank you for your time and I hope to welcome you back very soon,

Kind Regards,

Marion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Bermuda
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 February 2014

We booked the Morrison for the Ireland v Wales Rugby game. The rooms, food and staff were great - thoroughly recommend it. My only small quibble is the bed was a little hard for us but that may be a personal choice and wouldn't stop us staying there again. Thank you to the amazing bar staff who put up with us into the small wee hours of the morning and the chefs for the amazing buffet breakfast to keep us going throughout the day!

  • Stayed February 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Grainne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionOC13, Guest Relations Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this review, 22 February 2014
Dear Grainne S,

Thank you so much for your kind review of the Morrison Hotel, we appreciate all guest feedback as it is our most valued tool in continuously improving and providing excellent customer service.

I was so glad to see that you found our staff to be friendly and helpful, I will be sure to pass on your compliments to all. I will also pass your comments to the bar staff and also the breakfast chef.

I am sorry you found the bed to be a little hard, during our recent refurbishment every room was fitted with brand new beds and we also have installed mattress toppers for added comfort. I do hope this did not affect your overall experience at the hotel and should you be returning to us we would be more than happy to assist in providing extra blankets/mattress toppers for maximum comfort.

Thank you again and I hope to welcome you back soon,

Marion O Connor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 11 February 2014

Have stayed in this hotel several times over the past few years and it's back at its best again. The celtic tiger took its toll on the place and it was badly in need of a refresh - which it's had in spades. The rooms are back to a very high standard and the communal areas look inviting and classy again.

The staff are welcoming and friendly and a special thanks to housekeeping who sent some clothes I forgot over to London with no fuss whatsoever - many thanks!

For those unsure about the location - it's in the best spot in Dublin. Try Capel St to get away from the usual tourist hangouts - the Japanese Musashi is very good value and the Black Sheep pub do some nice craft beers and ales as well as decent grub (5mins walk).

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionOC13, Guest Relations Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this review, 13 February 2014
Dear Ncfc22,

Thank you so much for your lovely review of the hotel.

I am so pleased to hear that you enjoyed your recent stay with us and that you like our new look. We underwent a full refurbishment last year and have received some very nice feedback from our guests however to know that you are a returning guest and will return again in the future is the best compliment for us.
I am glad we were able to assist you with your belongings left behind and they were returned to you in good time.

Again thank you for choosing the Morrison and I do hope to welcome you back again very soon,

Kindest Regards,

Marion O Connor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
1 review
5 of 5 bubbles Reviewed 10 February 2014

This was the first time my Wife and I had visited Dublin. The hotel is located in an ideal place to visit the Temple Bar area in the vening but is far enough away not to feel that you are in a peaceful location. The quality of the room, staff and food was excellent. It was a great base to come back to after we had walked around the City. It is also right next to the River Liffey for a romantic stroll!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionOC13, Guest Relations Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this review, 22 February 2014
Dear Daniel B,

Thank you so much for taking the time to post about your experience at the Morrison Hotel and thank you for choosing to stay with us for your first visit to Dublin.

I was so glad to read that you enjoyed your stay with us and fount the location convenient for your needs, we are indeed very centrally located in the city centre and within walking distance of almost all tourist attractions Dublin has to offer.

Thank you also for your comments regarding our staff, the hotel building itself and the food, I will be sure to pass on your compliments to all our team.

We look forward to welcoming you back very soon,

Kind Regards,

Marion O Connor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derry, United Kingdom
Level Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 9 February 2014

Probably the best hotel we have stayed in Dublin and we visit at least half a dozen times a year, the staff the service the standard of the rooms, easily the nicest in the city, the most modern
Breakfast which was of the highest quality, served until 12 means no stress in morning, just what is needed on a break. Location,car parking perfect
The hotel made for a great weekend

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank colum_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionOC13, Guest Relations Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this review, 22 February 2014
Dear Colum_13,

Thank you most kindly for your lovely review of our hotel, it was indeed a pleasure to read. I am so glad you enjoyed your stay with us and your comments are much appreciated. From what I can see, it seems you enjoyed all aspects of the hotel, from staff/service to parking and breakfast. This is exactly what the Morrison Hotel is all about, we pride ourselves on providing the very best in customer service and are very conscious of meeting and exceeding guests expectations. I will be sure to pass on your review to all departments as guest feedback is key for us in ensuring satisfied guests.

Thank you so much again and we look forward to welcoming you back soon,

Marion O Connor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Morrison, a DoubleTree by Hilton Hotel

Property: The Morrison, a DoubleTree by Hilton Hotel
Address: Ormond Quay Lower, Dublin 1, Ireland (Formerly Morrison Hotel)
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Dublin
#8 Luxury Hotel in Dublin
#8 Romantic Hotel in Dublin
#10 Family Hotel in Dublin
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Morrison, a DoubleTree by Hilton Hotel 4*
Number of rooms: 145
Official Description (provided by the hotel):
The Morrison, a DoubleTree by Hilton is located in the heart of Dublin city centre along the banks of the River Liffey. Templebar & its many restaurants, bars & galleries are located 40 steps across the river. Henry St & Jervis St shopping areas are on the hotel's doorstep with Grafton St a short 10 minute stroll away. Jervis St Luas Stop located directly behind the hotel links it with the IFSC (10 minutes), The CCD (15 minutes) & The 3 Arena (15 minutes). It also links with both city train stations Hueston & Connolly (7-10 minutes) & Dublin Bus Station. Guinness Storehouse, Jameson Distillery, Trinity College & The Book of Kells are all within walking distance. Complimentary Wi Fi throughout the hotel. Hotel guests can also access the onsite fitness room. The hotel restaurant features Dublin city centres first Josper Grill & Quay 14 features a musical inspired cocktail list. The perfect place to sip a drink or enjoy a meal as you look out onto the River Liffey. ... more   less 
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Also Known As:
Morrison Hotel Dublin

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