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“Clean, central, walk to Temple Bar” 5 of 5 bubbles
Review of The Morrison, a DoubleTree by Hilton Hotel

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The Morrison, a DoubleTree by Hilton Hotel
Ranked #8 of 153 Hotels in Dublin
Brisbane, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Clean, central, walk to Temple Bar”
5 of 5 bubbles Reviewed 30 March 2014 via mobile

Very centrally located on the river and walk to Temple Bar district and Dublin Castle. Stayed on St Patricks Day so quite crazy in the area but very upmarket and classy hotel and bar. Extremely friendly staff and very helpful and fun. Left some clothes there by accident and they held onto them for me for collection. A little pricey for the night I stayed but it was St Patricks Day so, so was everywhere. Secure parking behind hotel on the next block at a discounted rate of €10 a night. I'd definitely stay again just for location and cleanliness.

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mungbean24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,176 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Ponte Vedra Beach
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 29 March 2014 via mobile

Although the location of this hotel was very good, the staff was cool and indifferent and the noise level was ridiculous! We expected street noise due to it's central location, but doors slamming all night long was beyond acceptable for the price of this property. Guests in the hall might as well have been in our room....we could clearly hear their conversation. Decor was tacky-contemporary.

Stayed March 2014, travelled as a couple
Helpful?
3 Thank jrefosco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionOC13, Front Office Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this review, 4 April 2014
Dear jrefosco,

Thank you for taking the time to post a review on Tripadvisor and please accept my apologies from the outset for any part of your stay having fallen below expectations.

In relation to the noise you experienced, as a city centre hotel this does on occasion highlight itself as an issue as you pointed out and it is one which we try our very best to manage. We believe part of the issue with noise in our corridors as you describe, may have been due to a new operational standard for our fire doors. We have in the last 7 days reviewed and amended this procedure thankfully with noticeable improvements.

I am unsure if you made any of our team aware of the issues while with us, but we are always willing to offer alternative rooms as available to ensure guests are comfortably located in the property, for whatever reason.

In relation to our décor, I am sorry it did not appeal to you. We completed our refurbishment early last year, with the design focusing on a light and contemporary feel. To date, it has received very positive feedback from both new and old guests alike.

I am available on moconnor@morrisonhotel.ie and would encourage you to contact me so that we may discuss the aspects of your stay as raised directly.

With kindest regards,

Marion

Marion O'Connor
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Purcellville, Virginia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 March 2014 via mobile

An awesome hotel right where you need it. Located near great pubs, restaurants, and historical sites. The hotel was recently refurbished, so it's clean and contemporary. And, WIFI internet was free? My only complaint was the "rain drop" shower heads were pretty weak on water pressure. The hotel's restaurant and bar were outstanding as well. The staff was very friendly and helpful with advice on local attractions and other things to do. I will stay here next year when I come back for leisure.

Stayed March 2014, travelled on business
Helpful?
Thank PJ S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 bubbles Reviewed 28 March 2014

We decided to treat ourselves and overnight in The Morrison Hotel over the recent St. Patrick's Weekend and were overall very happy with our stay.

We checked in on Sunday (16 March 2014) for a one-night stay. Stephen checked us in and his welcome was warm but slightly robotic as if he was delivering a well rehearsed script. We arrived shortly before 3pm and told that our room would not be available until after 3pm "in keeping with international norms" but they would look after our bags if we wanted to go shopping (which we did). We were offered warm homemade cookies and when we arrived back to the hotel at about 5pm we were told that our bags had been taken to our room (which was a nice touch).

The style of the room was what I was describe as 'boutique' with a nice crisp masculine and modern feel. I was slightly disappointed that despite the fact that the hotel in on the quays that our room did not overlook the river. The room was fine but unfortunately it wasn't a 'room with a view'. The bed was comfortable and the bathroom was large.

Our rate included breakfast so on Monday morning (St. Patrick's Day) we came down to a very warm welcome from the breakfast room manager. Unfortunately (despite the fact that the breakfast room wasn't busy all of the tables were full of clutter and we had to clear a table that we could use). we had to look around to see if we could find cutlery, milk jug, napkins etc. There was one young girl working the floor who looked completely out of her depth and was only able to clear from a table what she could carry in her hands (she clearly didn't have a tray and certainly didn't have a system). Another server appeared on the scene but his presence didn't improve the situation as I saw hotel guests arriving after us having to clear tables in order to have breakfast. We ordered Eggs Benedict and it was very tasty.

When we finished our breakfast the breakfast room manager suggested that we take some fresh fruit, coffee and cookies with us to use during the day - this was a VERY nice touch and VERY MUCH appreciated. Check out was uneventful. Overall our stay was enjoyable and because of the location of The Morrison Hotel in the heart of the city centre it was the perfect location for St. Patrick's Weekend - especially when Dublin becomes the centre of the universe...

Room Tip: Try to get a room overlooking the river Liffey.
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  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank GFPDUB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 27 March 2014

lovely room, lovely atmosphere, but occasional lapses in service: we had to clean our table in the bar/cafe for example, and wait a long time for service. service was then friendly but inaccurate. the heat in the room was not working when we arrived. It was quickly dealt with in a very pleasant manner, but it still cost us a bit of hassle in what was always a very short stay. checkout was efficient.

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank hybreasal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionOC13, Front Office Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this review, 16 April 2014
Dear hybreasel,

Thank you for your review on Tripadvisor following your stay with us - I was pleased to read that overall you enjoyed your stay but of course concerned that you found our service to be short of the mark in some areas.

This is genuinely not the standard that we strive for, and while I appreciate your comment that all staff were friendly and engaged which is positive, I assure you we will try harder going forward.

I do hope that you would consider returning to us in the future and thank you for having chosen us in the first instance.

Kind regards,

Marion O'Connor
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastbourne, United Kingdom
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 26 March 2014

Spent 2 nights in this hotel - it's in an excellent central location, near shopping area and just over the river from Temple Bar. Modern, quirky decor, comfy bed, pillows not the best....
Really nice restaurant areas and bar with good food.
On the downside - difficult loo to flush, lacking hooks in bathroom

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pickering, United Kingdom
Level Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed 25 March 2014

Great hotel overlooking the river, very central to all the shops and attractions of central Dublin. Clean, pretty quiet, nice lounge. Very helpful staff comfortable large rooms. Good size gym, would visit again

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank clark_june
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionOC13, Front Office Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this review, 16 April 2014
dear clark_june,

Many thanks for your recent post on Tripadvisor following your stay with us. I was very pleased to read that you enjoyed your time with us and hope sincerely that we may get to welcome you back again in the not too distant future.

With kindest regards,

Marion O'Connor
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Morrison, a DoubleTree by Hilton Hotel

Property: The Morrison, a DoubleTree by Hilton Hotel
Address: Ormond Quay Lower, Dublin 1, Ireland (Formerly Morrison Hotel)
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Dublin
#8 Romantic Hotel in Dublin
#8 Luxury Hotel in Dublin
#10 Family Hotel in Dublin
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Morrison, a DoubleTree by Hilton Hotel 4*
Number of rooms: 145
Official Description (provided by the hotel):
The Morrison, a DoubleTree by Hilton is located in the heart of Dublin city centre along the banks of the River Liffey. Templebar & its many restaurants, bars & galleries are located 40 steps across the river. Henry St & Jervis St shopping areas are on the hotel's doorstep with Grafton St a short 10 minute stroll away. Jervis St Luas Stop located directly behind the hotel links it with the IFSC (10 minutes), The CCD (15 minutes) & The 3 Arena (15 minutes). It also links with both city train stations Hueston & Connolly (7-10 minutes) & Dublin Bus Station. Guinness Storehouse, Jameson Distillery, Trinity College & The Book of Kells are all within walking distance. Complimentary Wi Fi throughout the hotel. Hotel guests can also access the onsite fitness room. The hotel restaurant features Dublin city centres first Josper Grill & Quay 14 features a musical inspired cocktail list. The perfect place to sip a drink or enjoy a meal as you look out onto the River Liffey. ... more   less 
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Also Known As:
Morrison Hotel Dublin

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