This has a superb location.
It is situated in the centre of Dublin on the banks of the Liffey, across the river from the lively Temple Bar area, and within easy walking distance of O' Connell street and city centre amenities and sights.
Rooms are comfortable and well appointed.
Overall our weekend stay was comfortable.
However, it was soured by an unfortunate experience on the Saturday afternoon.
Returning to the hotel at 16:00 from a day on foot sightseeing in central Dublin, my wife and I intended to have a relaxing drink in the ground floor open plan bar area.
Unfortunately half of the the bar was closed for a private function and the remaining part was totally full.
We decided to return to our room.
Our room had not been cleaned by Housekeeping.
There was no housekeeping staff available on our floor, so my wife went down to the hotel reception to ask when our room would be available.
The receptionist advised that if I had not specifically requested that my room be cleaned that it was unreasonable for me to expect that the room would be available at 16:00 in the afternoon.
She added that it was hotel policy to prepare rooms for arriving guests first and that the rooms of existing guests were always cleaned last.
The receptionist's attitude and tone was very aggressive.
My wife and I did not argue nor make any kind of formal complaint.
We merely asked that our room be cleaned.
The hotel bar was unavailable so we were obliged to leave the hotel for 90 minutes to allow time for room to be cleaned.
We were both upset by our experience.
Later that evening, we received a gift from the hotel duty manager with an written apology for what had happened to us earlier.
This was unsolicited, as we had not made a complaint, but it was appreciated.
I like this hotel and would recommend it, but the memory of our unfortunate experience lingers.
- Official Description (provided by the hotel):
- The Morrison, a DoubleTree by Hilton is located in the heart of Dublin city centre along the banks of the River Liffey. Templebar & its many restaurants, bars & galleries are located 40 steps across the river. Henry St & Jervis St shopping areas are on the hotel's doorstep with Grafton St a short 10 minute stroll away. Jervis St Luas Stop located directly behind the hotel links it with the IFSC (10 minutes), The CCD (15 minutes) & The 3 Arena (15 minutes). It also links with both city train stations Hueston & Connolly (7-10 minutes) & Dublin Bus Station. Guinness Storehouse, Jameson Distillery, Trinity College & The Book of Kells are all within walking distance. Complimentary Wi Fi throughout the hotel. Hotel guests can also access the onsite fitness room. The hotel restaurant features Dublin city centres first Josper Grill & Quay 14 features a musical inspired cocktail list. The perfect place to sip a drink or enjoy a meal as you look out onto the River Liffey. ... more less
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- Also Known As:
- Morrison Hotel Dublin