Myself and 2 girl friends had arranged a trip to dublin 5 months ago. On arrival we were let done by the hotel we had originally booked and subsequently cancelled the booking on arrival. By chance came across Brooks Hotel and made enquires about a triple room. What a find !!! We were greeted with what I would describe as a real Irish Welcome ! All the staff at reception were very attentive but the award for being outstanding must go to Anna Kinsella. From our arrival to subsequent interactions with Anna, we always found her to be friendly, kind and really interested in us as guests. Aware of our rather disappointing start to our trip at our original hotel, every effort was made by all staff to make us comfortable. We were at the hotel ahead of checkin, so the room was not yet ready. We were shown to a very comfortable private lounge and served refreshments.
Shortly after our room being available, housekeeping delivered some beautiful cookies with a welcome note. We had a slight mishap in the bathroom and could not fault the quick response that we had from the housekeeping staff, again not enough could be done to help us.
The hotel is ideally situated for all the sights, and some excellent recommendations were made for restaurants.
The breakfast was first class. A buffet selection of breads, pastries, fruit meats and cheeses were available. The cooked breakfast was cooked to order. We were seated close to the open kitchen, in my experience this is always a sign of a good kitchen. As soon as a breakfast was ready, there was a member of staff to serve it. I did comment on the amount of attentive staff that were serving throughout breakfast, something that can be lacking in some hotels.
Dublin is somewhere that I visit often, Brooks Hotel is somewhere that I would definitely recommend and stay at again. I am looking forward to my next visit !
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- Also Known As:
- Brooks Hotel Dublin