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“Wonderful trip”
Review of Buswells Hotel

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Buswells Hotel
Ranked #23 of 151 Hotels in Dublin
Certificate of Excellence
GreenLeadersSilver level
Cologne, Germany
1 review
“Wonderful trip”
Reviewed 4 March 2014

We were on a mixed business/family trip and enjoyed ourselves a lot. The Buswells Hotel is so utterly charming and "old-stylish" - simply wonderful. Of course, the location is great too: so central that we could do everything by foot and wouldn't have had to buy a 5-day-bus ticket.
Most impressive was how friendly and helpful the staff members were - everyone from room cleaners, receptionists, bar and general staff. In particular, I'd like to thank the barman who orgnised some extra special snack for me to nibble on while working, and the staff member who did everything to make our babyphone work again so we could enjoy the evening with our friends in the bar.

One thing that could be improved: some heating in the bathroom which could do with some general refurbishment.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnonReviewer2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulGallagherMngr, General Manager at Buswells Hotel, responded to this review, 6 March 2014
Dear AnonReviewer2014,

Thank you for your lovely comments on the hotel. At Buswells, we pride ourselves on our customer card and it is great to hear feedback from our guests that reflect this.

I do hope that we will have the opportunity of welcoming you back on your next visit to Dublin.

Kind regards,
Paul Gallagher,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,485 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (308)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Waterford, Ireland
Level 1 Contributor
4 reviews
Reviewed 2 March 2014 via mobile

Had few nights in this fab hotel which has great location near Shops, Temple Bar & some lovely restaurant. The staff at Buswells are helpful&friendly, nice bar & warm rooms also- highly recommend here.r

Stayed March 2014, travelled with friends
Helpful?
Thank Noreen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulGallagherMngr, General Manager at Buswells Hotel, responded to this review, 6 March 2014
Noreen N, thank you for taking the time to post this review following your recent stay with us. I am delighted to read that you enjoyed our fantastic location and our friendly team could add to your stay.

I hope we will have the opportunity to welcome you again in the near future.

Kind regards,
Paul Gallagher,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carmarthenshire, United Kingdom
Level 6 Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 26 February 2014

Stayed here for a 5 day visit with my partner. What a lovely hotel. If you want charm, professionalism , good service and a hotel with character then Buswells Hotel is for you. We stayed in room 98, a spacious room with a king sized bed , large bathroom and every home comfort.
The bar was busy and served excellent food and drinks. The bar staff were professional and friendly. I would like to mention Phillip , the young waiter ,whose professionalism was exemplary.

We loved this hotel and would not hesitate in visiting again.

Room Tip: Try to get room 97 or 98, good location.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CaerphillyWorthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulGallagherMngr, General Manager at Buswells Hotel, responded to this review, 6 March 2014
Thank you CaerphillyWorthy for your wonderful review of your recent stay with us at Buswells Hotel.

I am delighted to read that you thoroughly enjoyed your stay with our old world charm and our friendly staff.

I hope to welcome you to Buswells Hotel in the near future.

Kind regards,
Paul Gallagher,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Epsom, United Kingdom
Level 6 Contributor
113 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 26 February 2014

We really enjoyed this hotel, very comfortable, beautifully appointed, right opposite the Irish parliament building and it was very reasonable, much more so than most large hotels in Dublin. Breakfast was fine and the rooms were very good. We will certainly return

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank englishmarilyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulGallagherMngr, General Manager at Buswells Hotel, responded to this review, 6 March 2014
Dear Englishmarilyn,

Thank you for your lovely review following your stay with us recently. I am delighted to read that you enjoyed your stay with us.

I look forward to welcoming you to Buswells Hotel on your next visit to Dublin.

Kind regards,
Paul Gallagher,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 6 Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 22 February 2014 via mobile

I chose Buswells because I wanted something very close to Grafton street but also a single room for a reasonable price. This place was great. A rally nice location and easy to find. As you would expect of most single rooms, it was compact yet enough space for my luggage and shopping and a decent sized bathroom. The bed was extremely comfortable. I had no view at all to speak of but it didn't matter as I wasn't spending much time in their anyway. My room was ready quite early which was great and check in was swift.

The only gripe I have about the hotel mirrors other peoples comments: the hot water. There is a notice on the shower saying that due to the structure of the hotel, the shower needs to run for a bit to heat up. So I waited ... And waited ... And waited. And still it remained luke warm. Oddly the hot water taps for the bath was piping so I had a bath but this really sorting out.

Overall it was perfectly pleasant, nothing flash but clean and comfortable and a super spot in the city.

Stayed January 2014, travelled solo
Helpful?
1 Thank Sam_Evans75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulGallagherMngr, General Manager at Buswells Hotel, responded to this review, 6 March 2014
Dear BrisbaneSam,
Many thanks for your recent review and I am delighted that you enjoyed your stay and our great location.

We appreciate all comments (good and bad) as it enable us to improve on our product and service offering. I do apologise for the plumbing issues you encountered and have had this room checked to ensure it does not happen again.

I hope that your return journey to Brisbane was a pleasant one and that you make a return visit to Dublin in the not too distant future.

Kind regards,
Paul Gallagher,
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leitrim, Ireland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2014

Buswells is in a fantastic location, close to great restaurants, shopping and bars. Lovely atmosphere and friendly staff. So much nicer than the larger hotels which can be a little bit impersonal. Beautiful lobby and bar area..

Room Tip: Rooms at the back are a little quieter..
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulGallagherMngr, General Manager at Buswells Hotel, responded to this review, 6 March 2014
Diane C, thank you for taking the time to post your comments from your recent stay at Buswells Hotel. I am delighted that you had an enjoyable stay with us and do hope that we have the opportunity to welcome you back in the near future.

Kind regards,
Paul Gallagher,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 5 Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 February 2014

This hotel is in a great location, right opposite the Parliament buildings. The staff are super-friendly and helpful, the hotel is warm, clean and a real home-from-home. Not the most high quality in decor and finish, but don't let that put you off for a minute. Highly recommended.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulGallagherMngr, General Manager at Buswells Hotel, responded to this review, 6 March 2014
Thank you Jane C for your wonderful review following your short break with us recently and I am delighted you thoroughly enjoyed your stay.

I hope it won't be too long before you return to Buswells Hotel.

Kind regards,
Paul Gallagher,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Buswells Hotel

Property: Buswells Hotel
Address: Molesworth House 23-27 Molesworth Street | City Centre - Stephens Green, Dublin 2, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Dublin
#20 Family Hotel in Dublin
#22 Business Hotel in Dublin
#25 Romantic Hotel in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Buswells Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
Buswells is centrally located, a short stroll from St. Stephen's Green, Trinity College, Grafton Street and many other visitor attractions. Relax and unwind after a long day in the busy city in our lounge. Complimentary Wi-Fi access in all bedrooms and public areas. ... more   less 
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Also Known As:
Buswells Hotel Dublin

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