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Buswells Hotel
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Reviews (1,600)
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All reviewstrinity collegegrafton streetgreat locationirish parliamentleinster housenational librarygovernment buildingscharming hotelquiet streettriple roomwithin walking distancetemple barpublic areasrooms are smallthree nightscentral locationbar food
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968 - 973 of 1,600 reviews
Reviewed 25 March 2014

From the moment we arrived in Dublin (our first visit - family celebration) the warmth and welcome of the people we met amazed us and not least the welcome at Buswells Hotel. Vicky in reception set the tone for a fantastic weekend in this comfortable and clean hotel. Everything we required was on our doorstep and if we needed help or advice it was quickly and efficiently given.
We will definitely use Buswells Hotel in the future and would highly recommend the hotel to anyone wanting to visit Dublin!

  • Stayed: March 2014, travelled with friends
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1  Thank Emma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulGallagherMngr, General Manager at Buswells Hotel, responded to this reviewResponded 17 April 2014

Dear Emma G,

Thank you so much for your lovely review following your stay with us recently at Buswells Hotel. I am delighted that our team helped you enjoy your weekend.

I look forward to welcoming you back to Buswells Hotel again soon.

Kind regards,
Paul Gallagher,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

My husband and I could not fault this hotel! The area, ambience, room and particularly the staff were fabulous. We had never been to Dublin before so the friendliness and helpfulness of everyone we encountered amazed us everytime. The staff at the hotel (Vicky needs a special mention!) were so informative and went out of their way to help us. The full Irish breakfast was worth every penny and although the bathroom was a little cramped, it was spotless. The bed was enormous and very comfortable and the rooms were nicely furnished. We will definitely be returning and would highly recommend this hotel to anyone.

  • Stayed: March 2014, travelled with friends
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1  Thank KevSara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulGallagherMngr, General Manager at Buswells Hotel, responded to this reviewResponded 17 April 2014

Dear KevSara,

Thank you for your lovely review following your recent stay with us. It is great to read how much you enjoyed your first visit to Dublin and your stay with us.

I am delighted to read that our staff helped you enjoy your stay and I hope we have the opportunity to welcome you again in the near future.

Kind regards,
Paul Gallagher,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2014

Small room, tiny bathroom with little room to move and I really don't like shower curtains. Clean but feels dated and a bit grubby. Traffic noise through night. Breakfast ok.
Nice bar, fires, all staff really friendly and helpful.

Stayed: March 2014, travelled as a couple
1  Thank Saveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulGallagherMngr, General Manager at Buswells Hotel, responded to this reviewResponded 17 April 2014

Dear Fishytale,
Thank you for taking the time to post your review following your stay with us. All feedback is important to us as it enables us to improve on our product and the service we offer.

I do hope the next time you are in Dublin that we have the opportunity of welcoming you back. Each of our 67 bedrooms are different size and shape so please do email us and we will do our vest to allocate a more spacious room for you.

Kind regards,
Paul Gallagher,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

We asked by email for a quiet room with good wifi. When we arrived our room was not ready yet, but since we were early we expected this. The lady at the front desk told us she had given us a large room. When we got to the room it certainly was big, but it was at the front of the building. Since there were roadworks going on and we were very close to the corner with Kildare Street (with lots of busses stopping and starting, from 7 in the morning) it definitely was not a quiet room. We thought about asking for another room but then we were settled and did not bring it up at reception. Our fault, but we had not expected it to be this noisy. Within hindsight we should directly have asked for a different room.
If they had given us a quiet room at the back from the beginning I would have given the hotel a 4 star rating.

The hotel itself is very nice. The staff is very friendly. We had booked a room with the full Irish breakfast so could choose a (different) egg option every morning which were made to order. We only had a drink in the bar once, no food, so I cannot comment on that.

The location is great. Very close to Trinity College, Dawson Street and Grafton Street.

Room Tip: The rooms at the front are very noisy due to the busses on Kildare Street.
  • Stayed: March 2014, travelled as a couple
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1  Thank Dutchfemale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulGallagherMngr, General Manager at Buswells Hotel, responded to this reviewResponded 21 March 2014

Dear Dutchfemale,

Thank you for your feedback following your stay with us recently.
We appreciate all comments (good and bad) as it enables us to improve on our product and service offering.

I am delighted that you enjoyed your Full Irish Breakfast each morning - this is a great way to start the day.

I do hope that we will have the opportunity to welcome you again on your next visit to Dublin.

Kind regards,
Paul Gallagher,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2014

Stayed here recently with 3 friends for a rugby weekend. Great location and very helpful staff. No complaints other than the prices were very expensive for rooms, food and bar - definitely taking advantage of the visiting rugby supporters, though it seems that prices in other Dublin hotels were similar for these dates. Fair enough but it still leaves you feeling you were taken advantage of.

  • Stayed: February 2014, travelled with friends
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Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulGallagherMngr, General Manager at Buswells Hotel, responded to this reviewResponded 21 March 2014

Dear George H,

Thank you for taking the time to post your review following your recent stay with us. I am delighted that you enjoyed your stay and found our staff so helpful during your stay.

I hope we will have an opportunity to welcome you to Buswells Hotel again in the future.

Kind regards,
Paul Gallagher,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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