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“Couldn't fault it”

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Fitzwilliam Hotel Dublin
Ranked #15 of 153 Hotels in Dublin
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Couldn't fault it”
5 of 5 bubbles Reviewed 31 December 2013

I stayed at this hotel on a two night business trip in December 2013. I honestly could not fault the service and hotel - from the efficient check in, the concierge, the room and restaurant experience I really can't think of any possible improvement. Yes it is expensive but the location could not be better in the centre of Dublin. I would certainly return.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlexPeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 14 January 2014
Dear AlexPeal,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent visit to the city. I am really pleased to read you enjoyed your stay so much. I have taken the liberty of passing your kind comments on to the team as feedback such as yours makes everyone's day!

AlexPeal, should business or leisure bring you to Dublin again, we would be delighted to welcome you back to The Fitzwilliam!


With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,448 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (388)
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Garden City
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 December 2013

I spent a week at the hotel on a business trip and really enjoyed it. The staff were great, food was great, and the room was nice and clean. Overall it was very pleasant. The room was spacious and the chocolates left on the bed every night was a nice touch. The breakfast was fantastic.

Lastly, the hotel is very close to Grafton Street and all the restaurants you could imagine.

Room Tip: I had a garden view room which was very quiet.
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 13 January 2014
Dear Martin H,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent visit to the city. I am really pleased to read you enjoyed your stay so much. I have taken the liberty of passing your kind comments onto the team.

We believe that breakfast is the most important meal of the day and it is great that you had an opportunity to enjoy our extensive breakfast.

Martin H, should business or leisure bring you to Dublin again, we would be delighted to welcome you back to The Fitzwilliam.

With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 30 December 2013

We stayed in this hotel recently. Brilliant location at the very top of Grafton Street with parking which is great in the city centre. Staff were excellent and very friendly. Great room and bathroom with a modern feel design wise. The hotel bar does lack a little atmosphere but the lobby of the hotel is so welcoming that it was nice to sit and have a drink there. Cant beat the location of this hotel for a break in Dublin, great for dining, entertainment, shopping etc. Will defiantly be back again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keane79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 13 January 2014
Dear Keane79,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent visit to the city. I am delighted to read the two of you enjoyed your stay so much!

Our central location certainly makes exploring the city exceptionally easy and it is great that you had an opportunity to do so.

I am really pleased to read you found the staff very friendly and I have passed your kind comments on to the team.

Keane79, should your travels bring you to Dublin again we would be delighted to welcome both of you back to The Fitzwilliam.

With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

We stayed her for one night, a special night away before Christmas. This hotel was amazing, from the minute we arrived until the moment we left we were very well treated, we felt like nothing was too much. All the staff were attentive, friendly and seemed to be happy in their work. The room was well equipped, we had a view of St Stephens Green and a small balcony, the room was a good size for a city centre room. The bar was good and the lobby area had a lovely welcoming fire. Breakfast was excellent, all wrapped up with 24 hours parking for €10, we will definitely be back.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fidelma69_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 13 January 2014
Dear Fidelma69_12,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent visit to the city. I am delighted to read the two of you enjoyed your stay so much! We always focus on having an exceptionally friendly and helpful team and it is really great that you experienced those values.

I have passed your positive feedback on to the team, as comments such as yours makes everyone's day!

Fidelma69_12, should your travels bring you to Dublin again we would be delighted to welcome both of you back to The Fitzwilliam.


With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 27 December 2013 via mobile

Stayed here with my wife for her 30th birthday last January ( I know it was a while ago!).

It was supposed to be one of those memorable trips, a lovely relaxing weekend in a lovely city. It was memorable alright....

Very long story short; Set off nice and early and by Monsterboice the car had almost expired, some running repairs go us a few miles, ( thanks to the Monsterboice hotel who provided lots of jugs of water for the car and zero thanks to the extremely grumpy car garage down the road from the hotel who barely could hold a conversation. The world owed that guy a favour! By Balbriggan it was dead completely. So like any normal person would do, (it's now about 6pm) we ditched the car and got a train to Dublin!!

Into the hotel looking like a pair of drowned rats, with my hands covered in oil, we had a good laugh at the Reception desk with very friendly staff who were probably glad it hasn't happened to them! It did manage to get us a room upgrade though!
The room was lovely, not huge but sufficient, there was a nice big 4 poster bed, super cool bathroom with built in speakers etc and a good size tv at the end of the bed. Bath had a massive rain shower over it, good pressure and loads if hot water. There were 2 big windows looking out over the Green and what looked like a balcony but it was too wet to try and venture out!

Down for dinner and it appeared the restaurant manager felt sorry for us too! We had originally booked a dinner, bed and breakfast package, but we had missed the set menu..... Not to be deterred, the manager basically told us to order 3 courses off the a la carte menu and after the day you have had it would be the least they could do!!
So feeling a little embarrassed that the world knew our story, we had a really really fabulous meal, topped off by the kind of strange but very very tasty Strawberry & basil soup. You have to try it!

There is a good cocktail menu in the bar downstairs, it wasn't very busy when we were there and there was no entertainment either but that was not a real issue for us.

It's in a pretty good location for shopping & sightseeing etc and really handy if you have a car as it has its own car park. I did not get to try this as mine was in Balbriggian waiting to get towed home, grrrrr......!

Give it a go. Dublin's great, so is the Fitzwilliam, there are cheaper hotels out there, but you do however get what you pay for!


  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oggie165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 13 January 2014
Dear Oggie165,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your visit to the city last January. I don't think you'll forget your journey down to us for some time! I am really pleased you found the team friendly and helpful.

After the journey you had I'm not surprised that you decided to stay in the hotel and enjoy the facilities on offer. I am delighted you had an opportunity to dine in Citron and have a cocktail or two in the Inn on the Green; both areas have very creative teams and I have passed you kind comments on to them.

Oggie165, should your travels bring you to Dublin again we would be delighted to welcome both of you back to The Fitzwilliam.


With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

Booked to stay Christmas period! Great location right at the city center, very clean with excellent quality of service. What really makes this hotel different and special apart from the 5 star rating is the great attention on details and at the same time the unique decoration of the rooms. Very clean and fully equipped. I recommend this hotel with no hesitation.

Room Tip: Superior Room was a pleasant surprise! Excellent quality and comfort, spacious room with a very good...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 13 January 2014
Dear Nick K,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following recent visit to the city over the Christmas period.

I am really pleased you enjoyed the central location of the hotel and the excellent quality of service. I have passed your kind comments on to the team, as feedback such as yours makes everyone's day!

Nick K, should your travels bring you to Dublin again we would be delighted to welcome both of you back to The Fitzwilliam.


With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
148 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 26 December 2013

Excellent hotel with amazing service.
The rooms are good and quite large. We were there for a conference and the service was perfect with all involved.
Breakfast and lunch we very good.
The location is very good right across from the park and beside Grafton St. with all the shopping.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SadieTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 13 January 2014
Dear SadieTO,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following recent visit to the city for your conference. I am delighted you enjoyed your stay and that you found the service amazing. I have passed your kind comments on to the team, as feedback such as yours makes everyone's day!

Our central location certainly makes exploring the city very easy and I am really please that you had an opportunity to do so.

SadieTO, should business or leisure bring you to Dublin again we would be delighted to welcome you back to The Fitzwilliam.


With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fitzwilliam Hotel Dublin

Property: Fitzwilliam Hotel Dublin
Address: 2 St Stephen's Green, Dublin D2, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin > South City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #15 of 153 Hotels in Dublin
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Fitzwilliam Hotel Dublin 5*
Number of rooms: 139
Official Description (provided by the hotel):
The Fitzwilliam Hotel, Dublin’s most luxurious design hotel is located in the heart of the city. Experience the best of both worlds when staying at this chic haven, to one side the tranquility and calm of St Stephen’s Green and to the other, Grafton Street, Dublin’s finest shopping avenue.From its central location, in amongst this buzzing vibrant city it is an easy stroll to explore the leading cultural, historical and leisure attractions. Or just step out to the chic shopping, high energy bars, fine dining restaurants and chattering Cafes ... more   less 
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