We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (3,176)
Filter reviews
3,176 results
Traveller rating
2,036
747
263
82
48
Traveller type
Time of year
LanguageAll languages
More languages
2,036
747
263
82
48
Show reviews that mention
All reviewsgrafton streetcitron restaurantgreat locationst stephensconcierge staffstephen's greenfive star hotelturn down serviceexcellent hotelmini barcentral locationhotel bartrinity collegeirelandpatrickdoormanpubs
Filter
Updating list...
1,644 - 1,649 of 3,176 reviews
Reviewed 23 June 2014

We had a meal last week at the Citron Restaurant. It was the first day of the summer menu. We had been here before, so we had high expectations. It definitely did not disappoint. It was obvious that a lot of work had gone into each of the dishes...
Crab for starter, Duck for mains and Chocolate pannacotta for dessert.
Each one was really delicious and a lovely combination of tastes and flavours. The staff were efficient and friendly. If you manage to get one of the vouchers that come online now and again , you will get excellent value for money. An excellent meal !!!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
1  Thank moloney_liz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded 25 June 2014

Dear Ms Moloney

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review Citron following your recent visit to the hotel. I am delighted that you enjoyed your meal and our new summer menu. I was equally pleased to read you found the restaurant team friendly and efficient. I have passed your kind comments on to the restaurant and kitchen teams, as such feedback makes everyone's day!

Ms Moloney, we look forward to welcoming you back to Citron in the very near future.

With kind regards,

Corah Caples
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

Stayed here on business, really elegant Hotel. Rooms are well equipped for a business traveler & spacious considering city location. Hotel is very well positioned / located. Food was good although breakfast was very 'basic' and for the price & 5 star rating you would expect a bit more

Only grumble was trying to check out , long ques , 2 desk clerks and staff milling around rtaher than helping customers pay & get going

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded 25 June 2014

Dear Richard G,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent visit to the city. I am delighted you enjoyed the spaciousness of the room and the location of the hotel. I regret that the breakfast offering did not meet your expectations; we have a full cold buffet and an a la carte hot breakfast menu. We constantly review our menus and all suggestions are most welcome.

We provide an express check-out facility for all guests and in particular our business travellers; this eliminates any queuing at peak times for guests wishing to depart quickly. I am sorry that, on this occasion, your departure was delayed.

Richard G, when your travels next bring you to Dublin we would greatly appreciate the opportunity to welcome you back to The Fitzwilliam.

With kind regards,

Corah Caples
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

Just had a lovely three night stay and have to say that we were treated exceptionally well. The person who checked us in actually took us to our room and was most helpful showing us how everything worked. Location was excellent within walking distance of many good restaurants and the theatre. We would definitely return to this hotel when we're back in Dublin.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lorraine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded 25 June 2014

Dear Lorraine S,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent visit to the city and for your recommendation.

I am delighted that you enjoyed your three -night break so much and that you found the team most helpful. I have passed your kind comments on to all the team and in particular reception, as such feedback makes everyone's day.

Lorraine S, we look forward to welcoming you and your friends back to The Fitzwilliam in the very near future.

With kind regards,

Corah Caples
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014 via mobile

We usually have a pre dinner cocktail here and last night was no exception. Thankfully Peter was on duty as both himself and Alex make superb cocktails! They both provide excellent customer service and are truly excellent at their job! I usually opt for a Patron Margarita and my husband has a half and half manhattan on the rocks, no simple syrup or cheep booze here, pure alcohol. Totally recommend it for drinks!

Stayed: June 2014
2  Thank Molly11Dec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded 25 June 2014

Dear Valhalla7273,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review Inn on the Green, following your most recent visit to the hotel.

I am delighted that you enjoyed your pre-dinner cocktails; Peter and Alex certainly know how to make a good cocktail and they are always creating new ones. I have passed your kind comments on to both as such feedback makes everyone's day!

Valhalla7273, on behalf of all the team and in particular the bar team, we look forward to welcoming both of you back in the very near future.

With kind regards,

Corah Caples
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

Had we paid half what we did I would probably have given the Fitzwilliam Hotel 5 stars but it is horrendously expensive for what we got. The location couldn't be better and we enjoyed our stay but for that price expected so much more. The room was small and the decor definitely not my taste (in fact I can't imagine it would be anyone's taste) and although the bed was very comfortable and the bedlinen quite sumptuous it was just a normal sized double bed - not acceptable in a five star hotel. The air conditioning didn't work and the bathroom flooded, both of which problems were fixed as soon as we reported them but surely someone should check these things before rooms are allocated. I was only able to find two power points in the room which was very inconvenient. The staff couldn't have been more pleasant and helpful and they do deserve 5 stars.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SerenaaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded 25 June 2014

Dear SerenaaLondon,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent visit to the city. I am pleased to read you enjoyed the location and your stay at the hotel. I regret that the décor did not meet your personal taste.

We have several room types and sizes available and it is not clear from the review which room type you reserved. In tandem with the variety of room sizes available, we have a selection of queen and king sized beds. I am sorry that you experienced a couple of maintenance issues. Our team check rooms daily, prior to guest arrival; however occasionally faults can occur post inspection. In such circumstances our maintenance team is on hand to immediately rectify any fault that arises. We have a minimum of four available sockets in every guest bedroom and I regret that you could not locate them.

SerenaaLondon, I am delighted that you found the team very pleasant and helpful and I have passed your kind comments on to everyone. Should your travels bring you to Dublin we would appreciate the opportunity to welcome both of you back to The Fitzwilliam.

With kind regards,

Corah Caples
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews