We spent 7 nights at the Fitzwiliam on a business trip. My room was a courtyard garden-facing room on the 5th floor. Our check in was quick but the person checking us in early in the morning merely had us complete the necessary forms and then handed us our keys. No assistance offered proactively at all. We had to ask him if there was someone to help take up our luggage given that one of us was headed to a room on the 6th floor (only accessible by stairs from the 5th floor!). The room was comfortable but felt small and apart from the work chair at the desk, the only other seating was a window panel with two cushions which were actually not that comfortable to do much with. The space was quiet except for when my neighbors were showering in which case the extremely loud sound of water in the pipes was audible and disturbing. Breakfast options were diverse but the service was hit or miss. Some mornings the staff were attentive and responsive and other days it felt like no one was responsible for our table. We had to stop random servers to ask them for something we needed. The location of the hotel cannot be beat really and I hope that the hotel can address some of these short comings to really achieve its full potential.
- Official Description (provided by the hotel):
- The Fitzwilliam Hotel, Dublin’s most luxurious design hotel is located in the heart of the city. Experience the best of both worlds when staying at this chic haven, to one side the tranquility and calm of St Stephen’s Green and to the other, Grafton Street, Dublin’s finest shopping avenue.From its central location, in amongst this buzzing vibrant city it is an easy stroll to explore the leading cultural, historical and leisure attractions. Or just step out to the chic shopping, high energy bars, fine dining restaurants and chattering Cafes ... more less
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