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“Comfortable and centrally located”

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Fitzwilliam Hotel Dublin
Ranked #14 of 151 Hotels in Dublin
Certificate of Excellence
New York City, New York
Level Contributor
135 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Comfortable and centrally located”
Reviewed 8 August 2014

We spent 7 nights at the Fitzwiliam on a business trip. My room was a courtyard garden-facing room on the 5th floor. Our check in was quick but the person checking us in early in the morning merely had us complete the necessary forms and then handed us our keys. No assistance offered proactively at all. We had to ask him if there was someone to help take up our luggage given that one of us was headed to a room on the 6th floor (only accessible by stairs from the 5th floor!). The room was comfortable but felt small and apart from the work chair at the desk, the only other seating was a window panel with two cushions which were actually not that comfortable to do much with. The space was quiet except for when my neighbors were showering in which case the extremely loud sound of water in the pipes was audible and disturbing. Breakfast options were diverse but the service was hit or miss. Some mornings the staff were attentive and responsive and other days it felt like no one was responsible for our table. We had to stop random servers to ask them for something we needed. The location of the hotel cannot be beat really and I hope that the hotel can address some of these short comings to really achieve its full potential.

Room Tip: Rooms facing the inner courtyard garden are quieter.
See more room tips
  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doc_rck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 18 August 2014
Dear doc-rck,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent business trip to the city and for your constructive feedback. I truly regret that you were not offered assistance on arrival, as it is one of our minimum standards. I have also noted your feedback regarding breakfast service. Should you have the time, I would appreciate the opportunity to discuss your review in more detail, so that I can fully address the points raised. I can be contacted directly at the hotel.

doc-rck, I look forward to hearing from you and personally overseeing any future reservations you wish to make.

With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (399)
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English first
County Fermanagh, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 August 2014 via mobile

We love this hotel. A great place to base yourself with easy access to everything. A real treat. Staff are very friendly and helpful, especially the concierge; nothing was a problem. We will definitely return.

Stayed August 2014, travelled as a couple
Helpful?
Thank jonopamag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 18 August 2014
Dear Jonopamag,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent visit to the city. I am delighted to read you loved the hotel, from the location to the friendliness and helpfulness of the team. I have passed your kind comments on to the team and in particular Concierge, as such feedback makes everyone's day.

Jonopamag, when your travels next bring you to Dublin we look forward to welcoming both of you back to The Fitzwilliam.

With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2014 via mobile

My fiancée and I had the pleasure of staying at this hotel 1-3 August. This was our first time staying and we found the staff both friendly and approachable. We stayed in an executive suite which was spacious and well equipped with mini bar, tea/coffee and ironing facilities. The room was made every day and clean towels supplied. Very central to the busy City centre and within easy walking distance to both shops and bars/restaurants. Thoroughly recommend anyone to stay and have an enjoyable stay

Stayed August 2014
Helpful?
Thank Robbohdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 14 August 2014
Dear Robbohdr,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent visit to the city and for your recommendation.

I am delighted that you found everyone friendly and approachable and that you enjoyed the comfort and facilities of your room.

Our location is certainly very central and makes exploring all that the city has to offer exceptionally easy and I am so pleased you had an opportunity to experience some of the city.

Robbohdr, when your travels next bring you to the Dublin, we look forward to welcoming both of you back to The Fitzwilliam.

With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
1 review
Reviewed 7 August 2014

We arrived in Dublin early but there was no hesitation from the staff and they allowed us to check in. The room was immaculate, the bed was very comfortable, Stephen's Green is literally on your door step, the shops are 5 minutes away and most of the main tourist attractions are 10 mins away. I cannot fault this hotel at all!!

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 14 August 2014
Dear John W,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent visit to the city. We will always do our utmost to facilitate early arriving guests and I am so pleased we were in a position to assist you with your early arrival. I was equally pleased to read you enjoyed the comfort of your room.

Our location is certainly very central and makes exploring all that the city has to offer exceptionally easy.

John W, when your travels next bring you to the city, we look forward to welcoming both of you back to The Fitzwilliam.

With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Haven, Connecticut
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

My husband and I spent a week at the Fitzwilliam and could not have been happier. Beautiful décor, spotlessly clean and in a perfect location. The food was outstanding and there were many special little touches--fresh orchids in the room, big fluffy bathrobes, free sparkling water. But what really makes the Fitzwilliam stand out is the service. Every single person--from front desk staff to concierge to doorman--went out of their way to make our stay special. Thanks to Tony and Patrick, we saw some of the most beautiful sights in the area (and never got lost). Thanks to Viktor, Martin and Jorkka, we had some of the most memorable meals of our lives. And although the place was bustling with activity, the staff always took the time to assist us. We hated to leave--we will definitely be back!

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathleen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 14 August 2014
Dear Kathleen W,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent visit to the city. I am so pleased you enjoyed the décor and cleanliness of the hotel and the special touches throughout the property.

I am really delighted to read that the stand out element was the service you received from the team, in particular the Concierge team. I have passed on your kind comments on to everyone, and especially to Patrick, Tony, Jaarko, Viktor and Marcin, as such feedback makes everyone's efforts so worthwhile.

Kathleen W, when your travels next bring you to Dublin, we look forward to welcoming both of you back to The Fitzwilliam.

With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tasmania
Level Contributor
173 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 4 August 2014

Great rooms very comfortable bed in large room. Free wifi Good size bathroom a good four to five star hotel. Great position also very close to everything. Good bar with food. Conceirge were excellent and very funny.

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Dogsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 14 August 2014
Dear Dogsey,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your most recent visit to the city. I am so pleased you enjoyed the comfort of your room and bathroom. It is great that you had an opportunity to dine in the bar. Our Concierge team are a great group of people and I am delighted that they not only provided excellent service but also entertained you in the process!

I have passed your kind comments on to all the team and in particular the Concierge team, as such feedback makes everyone's efforts so worthwhile.

Dogsey, when your travels next bring you to Dublin, we look forward to welcoming you and your friends back to The Fitzwilliam.

With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
3 reviews
Reviewed 4 August 2014

My husband and I spent 5 nights at Fitzwilliam Hotel. It is one of the nicest hotels we have stayed in during our trip to Scotland and Ireland. The rooms are well appointed, and look exactly as shown in the pictures. The food was great. The service at the hotel is second to none, from the front desk staff, to waiters and waitresses, to the concierges. If we are ever back in Dublin, we will definitely stay at Fitzwilliam hotel again.

  • Stayed July 2014, travelled as a couple
    • Cleanliness
    • Service
Helpful?
Thank zorar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, 14 August 2014
Dear Zorar1,

Greetings and congratulations from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent visit to the city and for the wonderful recommendation. I am so pleased you enjoyed the comfort and décor of the hotel. It is great that you found the service second to none and I have passed your kind comments on to all the team as such feedback makes everyone's efforts so worthwhile.

Zorar1, when your travels next bring you to Dublin, we look forward to welcoming both of you back to The Fitzwilliam.

With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fitzwilliam Hotel Dublin

Property: Fitzwilliam Hotel Dublin
Address: 127-128 St Stephen's Green, Dublin D2, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #14 of 151 Hotels in Dublin
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Fitzwilliam Hotel Dublin 5*
Number of rooms: 139
Official Description (provided by the hotel):
The Fitzwilliam Hotel, Dublin’s most luxurious design hotel is located in the heart of the city. Experience the best of both worlds when staying at this chic haven, to one side the tranquility and calm of St Stephen’s Green and to the other, Grafton Street, Dublin’s finest shopping avenue.From its central location, in amongst this buzzing vibrant city it is an easy stroll to explore the leading cultural, historical and leisure attractions. Or just step out to the chic shopping, high energy bars, fine dining restaurants and chattering Cafes ... more   less 
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