The lobby is beautiful and the hotel is centrally located on OConnell Street. The room was an adequate size and faced the street. The noise wasn't bad, just normal light street sounds. When we arrived in the room, the toilet wouldn't flush. Housekeeping came right up and fixed the problem. Then the next morning the shower wouldn't give any hot water. We tried on our own for about 20 minutes, then called housekeeping. Housekeeping couldn't figure it out so they called someone else in. he said there was no problem, it just needed time to warm up. it had been "warming up" for 40 minutes at that point. Because we were running behind for our flight, we decided to pack up and check out before eating breakfast. We checked out (after waiting in a line 7 people deep) then asked the woman at check out if she could hold our bags while we ate breakfast. She told us we needed to wait for the concierge and she couldn't help us with that. 15 minutes later the concierge still wasn't there. we approached another person to see if he could find the concierge but he said the concierge should be right back and ran off. While my husband waited with our bags I checked on breakfast, which was 19 euro per person, which I thought was a bit high. Coffee and a pastry was 9 euro a person, and was offered at the bar although no one was at the bar to assist customers. When I got back, the concierge still wasn't there, so we just left and went to the airport to eat there. It seems like it would be better suited for a business stay than a vacation spot. Overall a fine hotel but awful service.
- Official Description (provided by the hotel):
- The Hotel Riu Plaza The Gresham Dublin is located in the heart of Dublin, in a historic building on the famous O’Connell Street, and become one of the city's emblematic sites. This Irish hotel offers you the best facilities for you to enjoy an unforgettable holiday with RIU Hotels & Resorts. All of the rooms in this urban Dublin hotel are equipped with the most excellent amenities to cover all your needs during your stay with us, including a television, safe and WiFi connection. We also have a penthouse suite from which you can enjoy spectacular views over the city and the incredible surroundings of the Hotel Riu Plaza The Gresham Dublin This new hotel in Ireland offers various unique function rooms for you to hold any kind of event. These rooms are perfectly equipped for your meetings to be a resounding success. The Hotel Riu Plaza The Gresham Dublin is also located very close to the Convention Centre Dublin making it the ideal place for business travellers. The new Hotel Riu Plaza The Gresham Dublin has an extensive and well-planned menu for you to enjoy authentic culinary experiences. The facilities also include a bar for you to savour the best aperitifs or relax with an authentic cup of tea. This Dublin hotel is in an ideal location for any visitor. Surrounded by the main shopping area in Grafton Street and Henry Street, you will also find the most celebrated shows and theatres such as Gate Theatre and the National Concert Hall, and some of the most famous places in Dublin like Croke Park and Temple Bar. The hotel is also located a stone's throw away from Abbey Street tram station which will easily take you to any other point of the city. ... more less
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- Also Known As:
- Gresham Hotel Dublin