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“Outstanding Location”

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Hotel Riu Plaza The Gresham Dublin
Ranked #56 of 151 Hotels in Dublin
Galway, Ireland
Level 4 Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Outstanding Location”
Reviewed 2 December 2013

We staying at the Gresham for a 2 night weekend break, location was perfect for shopping in Henry Street and Grafton Street. Breakfast was a real treat fresh hot food at the buffet and an array of breads etc, crossiants were like they had just been defrosted though, definately not just fresh & crispy out of a hot oven which was a bit of a let-down.
We booked our stay directly with the hotel a couple of months before our stay, & i had contacted the hotel before our arrival to confirm a room that would be on the quite side this was not the room we received, room was just average, extremely small all i can say it was clean and somewhere to put your head down not luxury or exciting at all. Saying this if i was going on another girly weekend i would stay here for the location. Staff was very friendly and really tried their best to make sure you had everything you needed.

  • Stayed November 2013, travelled with family
    • Value
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Helpful?
Thank flowerbomb_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Leicester
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 December 2013

Very grand looking and everybody looked the part. However, service was very slow. Everything was grossly over priced. Breakfast was no different from more base hotels. Its a shame they don't try harder with customer satisfaction. It seems they hire too few people but charge the customer as though the level of service is no more than average at best.

  • Stayed November 2013, travelled as a couple
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Review collected in partnership with Easytobook.com

Helpful?
Thank RoyalNavy75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, Ireland
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 December 2013

We booked in to the Gresham as part of my partners 40th birthday celebrations and upon arrival were treated to a room upgrade ( fabulous) and later '40th birthday' muffins were delivered to our room (what a lovely touch). This personalised treatment is the best way to describe our stay at The Gresham, we were made to feel special, very welcome, relaxed, and extremely well looked after. Looking forward to staying there again and would recommend to all.

Room Tip: This hotel is in a perfect, central location to explore Dublin.
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  • Stayed November 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawnzini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craigavon, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 November 2013

Great stay. Reception staff very helpful in allocating our room on arrival mid morning.All other staff pleasant. Room and breakfast very good.and location excellent.We stayed at this hotel before some years ago and we both thought that it was looking much fresher adn brighter on this visit.Will definitely return

  • Stayed November 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 927Eve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewWalker, Front Office Manager at Hotel Riu Plaza The Gresham Dublin, responded to this review, 1 December 2013
Dear 927Eve

Thank you for taking the time to review The Gresham Hotel following your visit recently.

I am delighted you had enjoyed your stay and we shall be delighted to welcome you back to The Gresham in the future.

Yours Sincerely

Andrew Walker
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gorey, Ireland
2 reviews
Reviewed 29 November 2013

everything at the hotel was as expected, excellent. Staff were very friedly and were constantly offering assistance. would be very happy to use the hotel in the future. Great central location. Liam Fanning

Room Tip: Ask for a room near lift for convenience
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liamfanning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewWalker, Front Office Manager at Hotel Riu Plaza The Gresham Dublin, responded to this review, 1 December 2013
Dear Liamfanning

Thank you for your review following your stay at The Gresham Hotel.

It is a pleasure to read your comments and I have circulated them to all departments in the hotel, as they do give us all a lift coming into this busy time of year!

Please do not hesitate to contact me, should you be staying again, where I can guarantee our best available room rates.

Yours Sincerely

Andrew Walker
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 6 Contributor
206 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 28 November 2013

This hotel really knows what constitutes top service, from the manager Andrew ( who could not be more obliging) to the person on reception, Zara who was excellent to deal with, to the ultra kind room service people who brought me superb baked ham sandwiches at 6am (because my body clock was out of synch after the lengthy travel).

Cosmos and coffee at the writers bar were superb, and I had a couple of really good meals at Toddy's Brasserie. Good wine selection at Toddy's.

Rooms are very well appointed.

I'd recommend the Gresham very highly.

Room Tip: Lavery wing rooms are great.
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Lizziebackcourse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. John's, Canada
Level 4 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 November 2013

Visited The Gresham for 3 nights (Nov 14-17) & this hotel is still my favorite!

It's centrally located, right on O'Connell St (perfect base for exploring Dublin) Leave the car at home as the Air Coach (blue bus) from Dublin Airport has a stop directly in front of the hotel - so easy to get in & get back out to the airport (40 min journey), leaving/arriving every 15-20mins!

Gorgeous old hotel with lots of history, beautifully ornate decor & huge list of famous (& infamous) past guests, from royalty & politicians to movie & pop stars. The lobby is fantastic for meeting friends or people watching - lots of seating & outlets for computers with WiFi throughout.

I stayed in a Lavery Room (pics are available from my reviews in Nov 2011/2012) Huge room with King bed, crisp linen, bathrobe/slippers, mini-fridge, tea/coffee, free WiFi, large bathroom w/separate shower stall (excellent pressure!) Complimentary glass bottled water provided as well as mini-chocolates - nice touch.

Check-in was great, easy & friendly staff. Housekeeping were fantastic - left a basket of fresh towels/toiletries outside my door when I used the "Do Not Disturb" light. They have a secure left luggage option which is really handy if you're leaving on a later flight after the noon check-out.

For me, it's the only place to stay when I'm in Dublin! Love, love, LOVE IT! :)

Room Tip: I like the Lavery Rooms as they are bigger.
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank NFgirl23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Plaza The Gresham Dublin

Property: Hotel Riu Plaza The Gresham Dublin
Address: 23 Upper O'Connell Street, Dublin D01 C3W7, Ireland (Formerly Gresham Hotel)
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin > North City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#34 Romantic Hotel in Dublin
#38 Luxury Hotel in Dublin
#46 Family Hotel in Dublin
#47 Business Hotel in Dublin
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Riu Plaza The Gresham Dublin 4*
Number of rooms: 323
Official Description (provided by the hotel):
The Hotel Riu Plaza The Gresham Dublin is located in the heart of Dublin, in a historic building on the famous O’Connell Street, and become one of the city's emblematic sites. This Irish hotel offers you the best facilities for you to enjoy an unforgettable holiday with RIU Hotels & Resorts. All of the rooms in this urban Dublin hotel are equipped with the most excellent amenities to cover all your needs during your stay with us, including a television, safe and WiFi connection. We also have a penthouse suite from which you can enjoy spectacular views over the city and the incredible surroundings of the Hotel Riu Plaza The Gresham Dublin This new hotel in Ireland offers various unique function rooms for you to hold any kind of event. These rooms are perfectly equipped for your meetings to be a resounding success. The Hotel Riu Plaza The Gresham Dublin is also located very close to the Convention Centre Dublin making it the ideal place for business travellers. The new Hotel Riu Plaza The Gresham Dublin has an extensive and well-planned menu for you to enjoy authentic culinary experiences. The facilities also include a bar for you to savour the best aperitifs or relax with an authentic cup of tea. This Dublin hotel is in an ideal location for any visitor. Surrounded by the main shopping area in Grafton Street and Henry Street, you will also find the most celebrated shows and theatres such as Gate Theatre and the National Concert Hall, and some of the most famous places in Dublin like Croke Park and Temple Bar. The hotel is also located a stone's throw away from Abbey Street tram station which will easily take you to any other point of the city. ... more   less 
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Also Known As:
Gresham Hotel Dublin

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