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Hotel Riu Plaza The Gresham Dublin
Ranked #56 of 150 Hotels in Dublin
Reviewed 19 May 2014

This hotel is in the city centre of Dublin, right by one of the main shopping streets as well as many museums and other cultural attractions The centres of Dublin nightlife are only a ten minute walk across the bridge. Our room was comfortable, well-heated and modern and staff were helpful at all times

  • Stayed: May 2014, travelled as a couple
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1  Thank GrahamMoran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 May 2014

My sister and I recently stayed in Dublin and we went to the Gresham Hotel on our first day to get a nice lunch and a good cup of tea, having travelled all morning we were looking forward to this and had decided that we would sit and have our brunch, have a cup of tea and a few drinks and just relax. We both ordered a ham and cheese omelette and a pot of tea. I had eaten about half of my omelette when I ate a mouthful and it was full of egg shell. I ate the toast and the tea and we waited for more than an hour for our table to be cleared and no one had come by to see how we were getting on, we were in no rush to be fair, and liked people watching but an hour is long enough to wait so we went to pay and used the bathroom (which was very clean and well laid out, with a great dressing type table where you can apply your makeup and not take space up at the sinks) when we came back downstairs our table had still not be cleared.
Overall it looks like a beautiful hotel and such a great location but from our experience I would be in no rush to go back there.

  • Stayed: May 2014, travelled with friends
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1  Thank derry89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewWalker, Front Office Manager at Hotel Riu Plaza The Gresham Dublin, responded to this reviewResponded 22 May 2014

Following receipt of this review, we have contacted the reviewer for some further information which we have now received.

It is a pity that when the final amount was settled with our staff the concerns were not raised at that point, as it could have been rectified or an explanation could have been given.

Andrew Walker
Front Office Manager
aw@thegresham.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014 via mobile

Fantastic stay! Food was good whether it was breakfast or a tasty treat. Room was clean and comfortable! Staff was very helpful and we kept them busy. Centrally located to everything. Would highly recommend to all family and friends. Can't wait to return soon.

Stayed: May 2014, travelled with friends
Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2014 via mobile

Stopped here 1 night New Year's Eve
Lovely hotel although in centre of Dublin can not here the news even on New Year's Eve!
Rooms have a bit of the wow factor which is what we like!
Decent price aswell. Would highly reccomend!
Clean comfortable bed stands out in a nice way and a decent price. (86pound for New Year's Eve. Winner)

If staying in Dublin looking for somewhere with abit of class decent price and central this place is perfect. Also pleasant staff

Stayed: December 2013, travelled as a couple
1  Thank Boylan1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2014

You can reach by airport bus in fromt of this hotel. And if you have ticket like freedom ticket to take bus all day or all 3 days, you can go almost any place including seaside. The breakfast was very nice and rooms are well ( depends on the room. sometimes a bit old ). and the staff are very kind. You also need t get Dubin pass ( better to get by internet before ) to have valuable visit.

Room Tip: old part is cold but wider.
See more room tips
  • Stayed: May 2014, travelled as a couple
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Thank hitopen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014 via mobile

So we had problems getting a passport in time and we just got married Saturday and decided few nights away within ireland would be nice. I had heard wonderful things about The Gresham Hotel and we thought why not its our honeymoon after all. Arrived in Dublin by train got the Luas ( for any one that doesnt know what this is its a tram/light rail service in Dublin) we got off at abbey street and headed to O'Connell Street which is like a minute or two walk. No need for taxis. From there we took a right and straight up to the hotel. When we arrive its a beautiful building with the wow factor not just from the outside but also the inside. Went to reception and got our room number and key. Check in was so easy have our name but had email on phone just in case but no need for that it was just straight forward. Staff on reception were great gave us all information need and more. Up to room and was amazed how big the room was. Beautifully decorated with art work by lavery. Elegant and bright. We didnt have dinner at hotel decided to do a hop on hop off bus tour which leaves 2 minutes walk from hotel its worth trying and you can get off at places you always wanted to go to. Anyways we had breakfast the next morning in the hotel. There was a wide range of food. Had some fruit followed by egg and sausage wasnt really wanting full irish but my husband did both were amazing. They bring down coffee and juice to you so its great. Have to say the amount of staff and the way the breakfast room was managed ive never seen such a professional service. Will be back for sure. Thanks to all the staff :)

Stayed: May 2014, travelled as a couple
2  Thank ashb83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

Myself and my boyfriend stayed at the Gresham for 2 nights while celebrating our anniversary. We decided on the hotel as it was in the middle of the city centre with easy access to public transport and close to many local visitor attractions. We alos got a very good deal. I was impressed with the hotel itself, staff were welcoming and the room was very clean and spacious. The view out the window was not as pleasant but I understand you pay more money to look out onto the O'Connell Street, which wasn't really a big thing for us. Food was a little expensive in the hotel itself, especially breakfast, considering you can get a very good feed for nearly a quarter of the price at one of the nearby cafes. Overall we had a very lovely stay in the hotel and would probably go back.

  • Stayed: April 2014, travelled as a couple
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Thank LCraig2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewWalker, Front Office Manager at Hotel Riu Plaza The Gresham Dublin, responded to this reviewResponded 21 May 2014

Dear LCraig2013

Many thanks for your kind comments in your review, following your stay at The Gresham Hotel.

As we are located within the city centre, many of our rooms overlook the back of the hotel and our neighbouring buildings.

Whilst there are lesser priced options in the city centre for breakfast, they would not compare to the variety and quality of fresh produce on offer at The Gresham.

I am delighted to read you had enjoyed your stay with us and we do hope to welcome you back in the not too distant future.

Yours Sincerely
Andrew Walker
Front Office Manager
aw@thegresham.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Riu Plaza The Gresham Dublin

Address: 23 Upper O'Connell Street, Dublin D01 C3W7, Ireland (Formerly Gresham Hotel)
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin > North City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#33 Family Hotel in Dublin
#34 Romantic Hotel in Dublin
#37 Luxury Hotel in Dublin
#47 Business Hotel in Dublin
Price Range: £83 - £244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Plaza The Gresham Dublin 4*
Number of rooms: 323
Official Description (provided by the hotel):
The Hotel Riu Plaza The Gresham Dublin is located in the heart of Dublin, in a historic building on the famous O’Connell Street, and become one of the city's emblematic sites. This Irish hotel offers you the best facilities for you to enjoy an unforgettable holiday with RIU Hotels & Resorts. All of the rooms in this urban Dublin hotel are equipped with the most excellent amenities to cover all your needs during your stay with us, including a television, safe and WiFi connection. We also have a penthouse suite from which you can enjoy spectacular views over the city and the incredible surroundings of the Hotel Riu Plaza The Gresham Dublin This new hotel in Ireland offers various unique function rooms for you to hold any kind of event. These rooms are perfectly equipped for your meetings to be a resounding success. The Hotel Riu Plaza The Gresham Dublin is also located very close to the Convention Centre Dublin making it the ideal place for business travellers. The new Hotel Riu Plaza The Gresham Dublin has an extensive and well-planned menu for you to enjoy authentic culinary experiences. The facilities also include a bar for you to savour the best aperitifs or relax with an authentic cup of tea. This Dublin hotel is in an ideal location for any visitor. Surrounded by the main shopping area in Grafton Street and Henry Street, you will also find the most celebrated shows and theatres such as Gate Theatre and the National Concert Hall, and some of the most famous places in Dublin like Croke Park and Temple Bar. The hotel is also located a stone's throw away from Abbey Street tram station which will easily take you to any other point of the city. ... more   less 
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Also Known As:
Gresham Hotel Dublin

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