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“Very comfortable and well-placed hotel”

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Hotel Riu Plaza The Gresham Dublin
Ranked #57 of 151 Hotels in Dublin
London, United Kingdom
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very comfortable and well-placed hotel”
Reviewed 1 September 2014

The room was pretty comfortable, the service friendly and helpful, the location is amazing -right in the city centre, you can walk everywhere from the hotel and take buses, we were positively surprised that the bus we took from the airport has a stop just right outside the Gresham. We were pleased and thankful we chose this hotel.

  • Stayed April 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Susie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewWalker, Front Office Manager at Hotel Riu Plaza The Gresham Dublin, responded to this review, 4 September 2014
Dear Susie H

Thank you for taking the time to review your recent stay at The Gresham.

We are all delighted you had enjoyed your stay and we do look forward to welcoming you back in the future.

Please do not hesitate to contact me where I will ensure you receive our very best rates and complimentary upgrade.

Yours Sincerely
Andrew Walker
Front Office Manager
aw@thegresham.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (840)
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Southampton, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2014

We booked three rooms for us and our family for a get together. The rooms were large, clean and nicely furnished. Lovely lounge, nicely decorated and very quiet. The staff were very polite and helpful. I will stay here again when I next come to Dublin.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Barbara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewWalker, Front Office Manager at Hotel Riu Plaza The Gresham Dublin, responded to this review, 4 September 2014
Dear Barbara J

Thank you for taking the time to review your recent stay at The Gresham.

We are all delighted you had enjoyed your stay and we do look forward to welcoming you back in the future.

Please do not hesitate to contact me where I will ensure you receive our very best rates and complimentary upgrade.

Yours Sincerely
Andrew Walker
Front Office Manager
aw@thegresham.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 6 Contributor
325 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 31 August 2014

We were in Dublin to see a film at the Savoy .The nicest venue with gorgeous ceilings, chandeliers and old elegance is the Gresham.The service was very efficient and friendly. We were seated on a very comfortable yellow couch and could enjoy our tasty lunch at our leisure.

  • Stayed August 2014, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank KillineyBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
Level 5 Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 28 August 2014

Our room was large, tastefully decorated, and really nice large marble bathroom - liked the shower! We had a large king bed and there was plenty of room. The hotel is located in center city and a bit noisy since our room faced O'Connell Street! Hotel has a nice lounge and restaurant. The wait staff was very attentive and brought us some food even after the Lounge had stopped serving - got in late from the Temple Bar!
We stayed for three nights after traveling from the west coast of Ireland - here for the Croke Park PSU-UCF football game!

Room Tip: Rooms on higher floors - we were on the 4th floor.
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  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Woody1147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewWalker, Front Office Manager at Hotel Riu Plaza The Gresham Dublin, responded to this review, 4 September 2014
Dear Woody1147

Thank you for taking the time to review your recent stay at The Gresham.

We are all delighted you had enjoyed your stay and we do look forward to welcoming you back in the future.

Please do not hesitate to contact me where I will ensure you receive our very best rates and complimentary upgrade.

Yours Sincerely
Andrew Walker
Front Office Manager
aw@thegresham.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wales
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 August 2014

Lovely clean hotel in a great location but the decor is in much need of an update. Staff were friendly and the room was nice but very basic. The hotel facilities such as the gym were usable but in need of modernisation. I believe this is the oldest hotel in Dublin with some great history and it is very suitable for a short tourist break but I wouldnt recommend it for business or any longer term stays.

  • Stayed June 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leanne2389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewWalker, Front Office Manager at Hotel Riu Plaza The Gresham Dublin, responded to this review, 29 August 2014
Dear Leanne2389

Thank you for your review following your stay at The Gresham Hotel.

I do thank you for your comments and we value all feedback from each of our guests.

The hotel's own gym has just finished a refurbishment the programme and we do also have use of Crunch Fitness, just 5 minutes walk from the hotel. Whilst this is an external facility, it is probably the best gym in Dublin, if not Ireland, offering 20000 square foot of the latest and top of the range equipment. There is a charge of €10 for guests, however, it does offer an advanced facilitty which we do not have here.

The room you had stayed in was a standard room and I am sorry if you felt this was basic. We do have a large range of bedrooms on our website which suit both leisure and business customers.

Yours Sincerely
Andrew Walker
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 27 August 2014

Stayed on 23rd Aug for three nights, hotel is lovely centrally located, we got the airbus from the airport which dropped us right outside the hotel. I only booked 1 breakfast at hotel which was ok but only ok, we ate breakfast at other places twice and found them just as nice and cheaper. Room was ok but very tired looking tatty paintwork and furniture etc. Was orignally staying at the Clarence but it didnt have good reviews so changed to the Gresham due to its good reviews, was slighty disapointed will try the Clarence next time. Staff were very helpful bar area and reception area are nice, if bedrooms were updated would be a first class hotel not sure I would stay again.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Andrea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewWalker, Front Office Manager at Hotel Riu Plaza The Gresham Dublin, responded to this review, 29 August 2014
Dear Andrea B

Thank you for your review following your stay at The Gresham.

I have checked the room you had stayed in and I can find no evidence of the paintwork and furniture to which you have described. Should we have known you were dissapointed with your room, it would have no trouble to have changed the room.

I'll be delighted to welcome you back to The Gresham Hotel in the future and I will ensure your room is upgraded.

Regards
Andrew Walker
Front Office Manager
aw@thegresham.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westport, Ireland
1 review
Reviewed 27 August 2014

Stayed at the Gresham for two nights 22nd to 23rd of August. The frist impressions was lovely but don't judge a book by its cover that phrase was right here. Frist room had a bad smell and nice lady at reception changed us to another room. The rooms where fine but nothing to write home about for the price we paid for them. Also the noise from the back of the hotel went on all night from the fans. I'd say the price was for the location only. You'd get same standard at lower stared hotel if not better. We did not eat at the hotel so can't comment on the food. We can comment on the night manager Joe sorry there's nothing to comment about. He was not very helpfull at all. He seemed not to care at about the customer at all. He'd must have had a bad day so he should have kept that to himself and not us the customer. Not all the staff where like joe the others where helpfull and nice sorry joe. I won't be ranting and reviving that I got to stay in Gresham sorry.

Room Tip: Don't be in a hurry to stay there.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Plaza The Gresham Dublin

Property: Hotel Riu Plaza The Gresham Dublin
Address: 23 Upper O'Connell Street, Dublin D01 C3W7, Ireland (Formerly Gresham Hotel)
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin > North City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#34 Romantic Hotel in Dublin
#38 Luxury Hotel in Dublin
#46 Family Hotel in Dublin
#47 Business Hotel in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Riu Plaza The Gresham Dublin 4*
Number of rooms: 323
Official Description (provided by the hotel):
The Hotel Riu Plaza The Gresham Dublin is located in the heart of Dublin, in a historic building on the famous O’Connell Street, and become one of the city's emblematic sites. This Irish hotel offers you the best facilities for you to enjoy an unforgettable holiday with RIU Hotels & Resorts. All of the rooms in this urban Dublin hotel are equipped with the most excellent amenities to cover all your needs during your stay with us, including a television, safe and WiFi connection. We also have a penthouse suite from which you can enjoy spectacular views over the city and the incredible surroundings of the Hotel Riu Plaza The Gresham Dublin This new hotel in Ireland offers various unique function rooms for you to hold any kind of event. These rooms are perfectly equipped for your meetings to be a resounding success. The Hotel Riu Plaza The Gresham Dublin is also located very close to the Convention Centre Dublin making it the ideal place for business travellers. The new Hotel Riu Plaza The Gresham Dublin has an extensive and well-planned menu for you to enjoy authentic culinary experiences. The facilities also include a bar for you to savour the best aperitifs or relax with an authentic cup of tea. This Dublin hotel is in an ideal location for any visitor. Surrounded by the main shopping area in Grafton Street and Henry Street, you will also find the most celebrated shows and theatres such as Gate Theatre and the National Concert Hall, and some of the most famous places in Dublin like Croke Park and Temple Bar. The hotel is also located a stone's throw away from Abbey Street tram station which will easily take you to any other point of the city. ... more   less 
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Also Known As:
Gresham Hotel Dublin

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