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Hotel Riu Plaza The Gresham Dublin
Ranked #56 of 150 Hotels in Dublin
Reviewed 17 November 2009

Was a little bit concerned after reading conflicting reviews of experiences but decided to chance it anyway. Travelled with spouse and son and arrived quite late at night having pre-booked for 4 nights at substantial discount with hotels direct online.Dealt with promptly and efficiently and given a twin and double on 4th floor in old part of the building which did not overlook street, which was probably just as well as town teeming with French & Aussie footy and rugby fans up for matches with Ireland @ nearby Croke Park. The rooms were reasonably spacious and the beds very comfortable with fresh clean linen, which was changed daily. The en-suite bathrooms had been recently refurbished and had very good hot showers which were very welcome every evening after a full day out. They were also cleaned spotlessly every day-- a nice touch was the complimentary spa style bathrobes and slippers. Tip-- book a twin and you get a larger en-suite and integrated fridge in bedroom which is handy. Rooms also had interactive TV/Internet access, broadband wi-fi, phone, tea/coffee making facilities. ironing board and iron.

It had all the amenities you would expect such as two/three restaurants and bars all of which were well laid out and welcoming but expensive. A full Irish breakfast was 23 Euros and a small glass of Coke 3 Euros-- we were able to get a full Irish breakfast for all 3 of us at 23 Euros in Temple Bar. But the best thing about this hotel is its unbeatable location-- its the first stop from the Airport by Aircoach/ Airlink buses and the penultimate stop on the way back. O'Connell St itself is a wide avenue a bit reminiscent of the Champs Elysee in Paris and within walking distance of virtually everywhere including Temple Bar, Grafton St, Trinity College, St Stephens Green, Ha'penny Bridge etc. Its also around 10 minutes to Connolly Station from where you can, as we did, access the Irish coast in 20 mins by the cheap and efficient DART rail system. Tip-- if visiting the Guinness Storehouse the quickest and cheapest way is to get the LUAS tram from the same station.
Also within 5 mins of the Hotel is Henry St which has all the familiar High St stores such as Debenhams, M&S, Tesco, Boots + a few Irish Department stores of varying standard. The real top end designer store is Thomas Brown ( Irish equivalent of Harrods/Harvey Nicholls) in Grafton St. Would also recommend a visit to the Blarney Woolen Mills in Nassau St for excellent knitwear. While most of the UK was being lashed by storms during the w/end of 13/15 Nov, in Dublin the sun was out and there were just a few brief showers so we had a most enjoyable weekend. Eat wise would recommend the Imperial Chinese restaurant in Wicklow St which we found from the excellent AA pocket guide book to Dublin and Bewleys Oriental Cafe, also in the guidebook.

In general therefore the Greham fulfiled all our needs. If I was nitpicking I would say that the workmanship in the refurbished bathrooms were not of the very highest standard but you do get a feeling of the grandeur of days past , particularly in the grand foyer and lobby and any hotel that includes past diverse visitors such as Oscar Wilde, Elizabeth Taylor, Muhammad Ali, the Beatles and Beyonce is fine by me. If you are watching the cents eat elsewhere but if moneys no object the food within the Gresham and associated service is of a high standard. There are at least 3 McDonalds or Burger Kings within a mile of the hotel if you are into reliable junk food, including one that is open 24 hours.

Finally although O'Connell St is always busy and buzzing, you are not immune from the Romanian gypsy type beggars who are not especially aggressive or persistent (as in London) but can be ubiquitous particularly near ATMs and shopping centres.

Dublin and its people make it great as a short city break and the Gresham made it special for us.

  • Stayed: November 2009, travelled as a couple
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1  Thank indigo242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 November 2009

a very pleasant stay had at the Gresham where reception staff were very welcoming.
the concierge's knowledge was also called upon and he did not disappoint.

my partner uses a walking stick and it was noticed that the front entrance lacks disabled facilities but it was explained to me that the building is listed and they are unable to install ramps or a whelchair lift.

the food was very good (had a great steak) and the full irish breakfast is recommended.

buses, coaches and taxis are in abundance right outside the front door and the hotel is in the centre of everything and a short walk from the Liffey.

  • Stayed: November 2009, travelled as a couple
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1  Thank daveallen50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2009

Stayed for one night, as prev reviewers have mentioned, exc location for Air Coach. Reception large and bright, staff weren't over friendly a little stiff as someone else put it but were courteous. Room was on the 3rd floor, wasn't over spacious but fine for one nights stay, bathroom was large, looked like it was fairly new and very clean, plenty of toiletries. Hairdryer in room and also tea/coffee facilities,(look for them as we only stumbled on them hidden in a drawer!). Ate in the pub attached to the hotel early eve before going onto an event, small menu, little pricey but then everywhere is with the £/€ exchange. We returned later in the evening and had a drink in the hotel bar, prices matched those outside in the bars.
As it was dark when we arrived we couldn't see the view outside from our room, oh dear, what a grotty view, it was all the ventilation ducts, etc, I know we weren't there to look out of the window but...... yuch. Mind you it was nice and quiet so I suppose you have to give up something - view or O'Connell St noise!
Restaurant for breakfast was very nice, hot buffet but only warm, but I do wonder if that is the way things are done now, as unless the breakfast is cooked to order, it is only ever warm, maybe it's a health & safety thing? Plenty of choice, loved the soda bread, orange juice very nice. Staff again were very "stiff" not over friendly, no checking if you needed topups of tea/coffee, toast etc. Our breakfast was included in our room chg, not sure I would pay the €23 they were charging.
Would come back to this hotel tho.

  • Stayed: November 2009, travelled as a couple
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Thank westlife07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2009

The Gresham is a lovely old dame, and we got a great deal on hotels.com which allowed it to be within our budget. When we arrived, we learned they had upgraded us to a larger room, with a nice-sized bathroom and excellent tub - very big by European (and older hotel) standards. The lobby is beautiful with a nice bar area and cozy place to sit and have a drink. We found the service generally to be adequate but a bit icy – not as warm and friendly as the rest of Dublin – and didn't try the room service.

A few odd things; first, there was no minibar. Mind you, there was a minifridge in our room, but it wasn't on, and there was a note saying if you wanted to partake in the minibar they'd be happy to stock it for you. I found this odd as usually hotels delight in charging you the exorbitant minibar fee for your bottle of water, which is exactly what I would have used it for, but instead we had to order one up to the room. A bit inconvenient and just not what you'd expect from a more expensive hotel. Housekeeping was a bit odd as well - our room was thoroughly cleaned each day but didn't do the usual tidying up, which I assume is to prevent thefts or accusations. Concierge was not overly friendly, again, just something you expect when you are staying at a four-star historic hotel. In short, they don't bend over backwards for you here, but it is a perfectly lovely place to stay and a great value as long as you can find a deal. One caveat, we saw the standard rooms, and they were a touch small, so go for the upgrade if you can.

If you are looking to splurge on a romantic weekend away, the Gresham was once good enough for Liz Taylor, but I would think there are now more elegant places to pamper you in Dublin.

  • Stayed: October 2009, travelled as a couple
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Thank lmillertx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2009

Stayed for 3 nights. Excellent location, very good service. Clean, warm and comfortable in general, excellent breakfast. Rooms spacious with good facilities (no mini bar), reception polite and efficious. On the negative site, O'Connel street very noisy and rooms overlooking this street not well soundproofed.

  • Stayed: November 2009, travelled on business
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Thank Traveller-Cyprus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2009

Staff were very helpful and stored the lugage in the morning when we arrived and again when we checked out. Rooms comfortable, very clean although alittle plain. Breakfast was very good with plenty of choice including porridge, fruit, breads, ham and full Irish cooked breakfast although the hot dishes needed to be hotter. This hotel is exceptionally easy to find from the airlink buses from the airport and they stop just outside the hotel.

  • Stayed: November 2009, travelled as a couple
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Thank Fenalnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2009

We received a great deal to stay at the Gresham for 2 nights. The room we stayed in was really spacious, comfortable and clean. The staff are helpful and the bar and restaurant are really great. The hotel is convenient for everything as the Airport Coach stops right outside and to get back it is on the opposite side of the road. It is central for the open top bus tour and all buses and taxi's you need to get anywhere. It is about a 10 minute walk into Temple bar and a short walk down O'Connell street to all the shops where there is Penney's, Debenhams and Arnotts Department Store. All round great place to stay.

  • Stayed: October 2009, travelled as a couple
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1  Thank Boulters0612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Plaza The Gresham Dublin

Address: 23 Upper O'Connell Street, Dublin D01 C3W7, Ireland (Formerly Gresham Hotel)
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin > North City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#34 Romantic Hotel in Dublin
#37 Luxury Hotel in Dublin
#46 Family Hotel in Dublin
#47 Business Hotel in Dublin
Price Range: £85 - £239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Plaza The Gresham Dublin 4*
Number of rooms: 323
Official Description (provided by the hotel):
The Hotel Riu Plaza The Gresham Dublin is located in the heart of Dublin, in a historic building on the famous O’Connell Street, and become one of the city's emblematic sites. This Irish hotel offers you the best facilities for you to enjoy an unforgettable holiday with RIU Hotels & Resorts. All of the rooms in this urban Dublin hotel are equipped with the most excellent amenities to cover all your needs during your stay with us, including a television, safe and WiFi connection. We also have a penthouse suite from which you can enjoy spectacular views over the city and the incredible surroundings of the Hotel Riu Plaza The Gresham Dublin This new hotel in Ireland offers various unique function rooms for you to hold any kind of event. These rooms are perfectly equipped for your meetings to be a resounding success. The Hotel Riu Plaza The Gresham Dublin is also located very close to the Convention Centre Dublin making it the ideal place for business travellers. The new Hotel Riu Plaza The Gresham Dublin has an extensive and well-planned menu for you to enjoy authentic culinary experiences. The facilities also include a bar for you to savour the best aperitifs or relax with an authentic cup of tea. This Dublin hotel is in an ideal location for any visitor. Surrounded by the main shopping area in Grafton Street and Henry Street, you will also find the most celebrated shows and theatres such as Gate Theatre and the National Concert Hall, and some of the most famous places in Dublin like Croke Park and Temple Bar. The hotel is also located a stone's throw away from Abbey Street tram station which will easily take you to any other point of the city. ... more   less 
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Also Known As:
Gresham Hotel Dublin

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