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Reviewed 25 June 2018

The lobby is very grand and opulent but, the rooms look like a hostel.

There is barely room to move around the bed to open the window. The mattresses are HARD and the pillows leave a lot to be desired.

The staff is friendly and helpful (when you manage to snag one of them - I was successful once). The rooms are clean but, not worth the price.

I would not recommend this hotel.

  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
5  Thank mtggirl2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza The Gresham Dublin, responded to this reviewResponded 27 June 2018

Dear guest,

Thank you for choosing our hotel once again for your vacation and for taking the time to give us your constructive and valued feedback.

Please let us point out that at RIU, we work hard to satisfy the needs of our guests; making our customers happy and comfortable in our hotels is our mission. Please be assured that we never stop renovating our hotels so we can offer you the most up-to-date facilities and that we will share your impressions with the relevant department in line with the main goal to achieve the highest levels of customer satisfaction.

We sincerely hope you will give us another chance to demonstrate the high standards of service and quality that are typical of our hotels.

With our best wishes we remain,

Hotel Riu Plaza The Gresham Dublin
Online Reputation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018

We stayed on Saturday 16th june for our anniversary.
We booked in advance and got a really good deal at £120 for the night and mentioned it was a special stay.
to our suprise when we was checking in we got told we had been upgraded free of charge and was amazed by the room we was given.
As we walked in we saw a plate of choclate sauce desplaying happy anniversary which was a lovely little touch, the bed was a gorgeous 4 poster and we had a jacuzzi bath and our own balcony!
Breakfast was gorgeous and so much to chose from.
The location was ideal as its on all the bus routes too and from the airport and also the bus city tour route which is a great way of seeing the city.
Temple bar was only a 15 min walk away
I would 100% reccomend this hotel,

  • Stayed: June 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Statie2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2018 via mobile

recently stayed here for 3 nights as it was my 30th birthday, emailed the hotel 1st and got a really nice room and a little surprise when we entered our room, excellent stay from start to finish, nice and easy check in, amazing location right where you need to be to see all Dublin has to offer, really nice breakfast with plenty of choice, highly recommend this hotel

Stayed: June 2018, travelled with friends
1  Thank Craigy_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2018

Good hotels. Rooms are standard; everything is new, good furniture. Big bathroom as for Europe :) That is very important. Big TV in the rooms with International channels and channels for the children. All stores and attraction are in 3-15 minutes of walking. Temple bar is also not far ( I think 7-10 minutes of walking). Big restaurant for the breakfast, always easy to find a table if you come at 8 o'clock :) Very good steaks in restaurant for the dinners. Therefore, if a big group arrives it enough spaces in lobby to wait. TESCO, Lidl and Ilac shopping centre in 7 minutes of walking. Bus-stop of a bus that goes to the airport is opposite the hotel – comfortable as in 20 minutes you will be at the airport.

Room Tip: Room 2027 is far from lift and there are some stairs on the way. In my next staying, I will ask somebody to help me with baggage
  • Stayed: June 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Olena2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2018

We stayed there 2 nights and finished our trip through North Ireland and Ireland. Nice finish stay, pleasant time there. Very close to river Liffey and all attraction around river, Temple bar, St. Patrick´s cathedral, Trinity College and so one. Good restaurant for breakfast, big choice of meals. Very quite hotel.

Room Tip: all rooms are very good quality
  • Stayed: May 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank milankov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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